Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 5

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
68 Reviews
4.9

68 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 10 mos

68 Reviews of Gavin Pigman

December 28, 2025

Dealership Rating
Employee Rating

Top Notch every time ! Wonderful service and beautiful showroom - nice to enjoy refreshments while waiting More

by mwebb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, John Casco General Manager

December 24, 2025

Dealership Rating
Employee Rating

Very good personnel and service. Very good personnel and service. Very good personnel and service More

by GLYNHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Thank you for your business and kind 5-star rating. Best Regards, John Casco General Manager

December 22, 2025

Dealership Rating
Employee Rating

Porsche of Louisville are always a pleasure to deal with, in particular Gavin. His attention to detail and clear communication is fabulous, and really dees set the bench mark for how to engage and keep custo More

by Ashley Sheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Porsche Louisville responded

Thank you, Ashley! We're glad Gavin continues to deliver the best care for your Porsche and positive service visits for you. Please let us know if we can ever do anything more for you. We appreciate your continued business and value your opinion, and we hope to serve you for many years to come. Best Regards, John Casco General Manager

December 22, 2025

Dealership Rating
Employee Rating

I purchased a 997 that needed some repairs. They were extremely helpful and knowledgeable about what needed to be done now versus later. Would recommend them highly More

by DOCPROCMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Dec 23, 2025

Porsche Louisville responded

Thanks so much for the 5-star review! We trust your service advisor provided you with all the information you need to make informed decisions about your vehicle's care. If there is anything else we may ever help you with, please give us a call. We'd be happy to assist you. Best Regards, John Casco General Manager

December 21, 2025

Dealership Rating
Employee Rating

Customer Service & Professionalism. Love the new changes the new owners have put into the dealership as well! More

by NKHODAPARAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Cesar Fregoso, Dave Roberts , Natalie Solares

Dec 22, 2025

Porsche Louisville responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our Germain family. Best Regards, John Casco General Manager

December 21, 2025

Dealership Rating
Employee Rating

Gavin Pigman is a true class act and an MVP of the Porsche Bluegrass service team. His attention to detail, pragmatic approach, and exceptional communication skills are the key reasons I consistently More

by JUDE LOEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares

Dec 22, 2025

Porsche Louisville responded

Jude, Thank you so much for sharing your experience with Gavin and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, John Casco General Manager

December 20, 2025

Dealership Rating
Employee Rating

Very knowledgeable and accommodating! They make you feel like you’re one of their most important customers! More

by ausher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Porsche Louisville responded

It's important to us that our customers feel valued and receive the highest level of professionalism during their interactions with our team. Thank you for choosing to work with us here at Germain. We wish you many safe and happy journeys. Best Regards, John Casco General Manager

December 18, 2025

Dealership Rating
Employee Rating

Videos are very informative and explain what is happening with my vehicle and they also provide an invoice on the price of parts. More

by WINDCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier, Tressa Castello, Dave Roberts, Ashley Wright, Aaron Browning , Maxwell Atherton, David Price, Natalie Solares

Dec 19, 2025

Porsche Louisville responded

Thanks for the wonderful review! It means a lot to our team that you appreciate the services we provide, like our video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again! Best Regards, John Casco General Manager

December 18, 2025

Dealership Rating
Employee Rating

Porsche Louisville always does an excellent job whenever I bring my cars in for service. The reason behind my rating is Gavin. Gavin’s knowledge is second to none and his integrity is front and center. More

by john@therawlinssalesgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Porsche Louisville responded

We appreciate your 5 stars for Gavin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, John Casco General Manager

December 14, 2025

Dealership Rating
Employee Rating

I appreciate the level of effort that you all provide when I get a video of the work to be performed. I like how the car is washed too. It always looks and rides nice when I leave the facility. More

by MICHAEL.DDME
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Porsche Louisville responded

Thank you for taking the time to share your overall satisfaction with our team. Our service staff works hard to ensure a quality guest experience and make sure you receive all the information you need to make decisions about the care of your Porsche such as the video inspection. We all look forward to providing you with more amazing visits going forward. Best Regards, John Casco General Manager

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