Very smooth process.
Routine oil and filter service along with changing spark plugs. Very happy with the process
Routine oil and filter service along with changing spark plugs. Very happy with the process
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by bstearman
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Porsche Louisville responded
Our team is delighted that you enjoyed a 5-star smooth service experience with our team. Exactly as it should be. We look forward to welcoming you back for more amazing service experiences.
Best Regards,
John Casco
General Manager
Excellent job!
They always take care of me. The best service department I have ever dealt with.
They always take care of me. The best service department I have ever dealt with.
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by TMARTIN30
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Porsche Louisville responded
Your continued business and positive feedback are greatly appreciated. We know our team enjoys assisting you with your automotive needs and is always available to support you throughout your ownership experience.
Best Regards,
John Casco
General Manager
Excellent service- Dave was exceptional.
Returning my car to lexington from louisville was an amzing service. all was done very well with one small exception: The wheels were not cleaned ver
Returning my car to lexington from louisville was an amzing service. all was done very well with one small exception: The wheels were not cleaned very well- wheel work performed was dine very well however. Kidos amd keep up the great work!
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by HENRIK.BERDEL
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Porsche Louisville responded
Thank you for your feedback! We're delighted to hear that Dave provided exceptional service and that the vehicle return process was so convenient. We appreciate your note regarding the wheel cleaning and will share it with our team. Thank you for your support, and we look forward to serving you again!
Best Regards,
John Casco
General Manager
Nice communication.
Video of tires was very good information. Valet service is good for out of town folks.
Video of tires was very good information. Valet service is good for out of town folks.
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by jdhnyc
Verified Customer
Verified Customer
Jun 23, 2026 -
Porsche Louisville responded
Thanks for the wonderful review! It means a lot to our team that you appreciate the extra services we provide, such as our valet service and video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again!
Best Regards,
John Casco
General Manager
As always Gavin did a great job getting me in and out
quickly while David did an excellent job servicing my vehicle.
quickly while David did an excellent job servicing my vehicle.
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by jeff1438
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Pickney-Atkinson
Jun 22, 2026 -
Porsche Louisville responded
Thank you for sharing. We are delighted that Gavin provided a positive and efficient service visit.
Best Regards,
John Casco
General Manager
Great folks, can’t say enough good things.
From my Salesman Jeremy to David & Gavin in service…top notch
From my Salesman Jeremy to David & Gavin in service…top notch
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by tmcneely
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Porsche Louisville responded
Our sales and service teams work hard to ensure a quality guest experience. Thank you for trusting our team with your automotive needs.
Best Regards,
John Casco
General Manager
Super friendly, easy to schedule, timely service at a
price that does not appear unreasonable to me. These guys are always awesome to work with.
price that does not appear unreasonable to me. These guys are always awesome to work with.
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by nick@naiserlaw.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Porsche Louisville responded
Thank you for the kind feedback. We’re glad to hear scheduling was easy and that your service experience was timely and straightforward. We truly appreciate your continued trust and look forward to working with you again in the future.
Best Regards,
John Casco
General Manager
Great, awesome, attentive, knowledgeable Great, awesome,
attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, kn
attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, Great, awesome, attentive, knowledgeable Great, awesome, attentive, knowledgeable
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by Z
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Porsche Louisville responded
Thank you for choosing Germain for your automotive service needs, as well as for your kind 5-star rating.
Best Regards,
John Casco
General Manager
Everyone at Porsche Louisville is very friendly and
helpful. David answered all of my questions promptly. Sales helped bring my car around when I picked it up on Saturday while service was closed. E
helpful. David answered all of my questions promptly. Sales helped bring my car around when I picked it up on Saturday while service was closed. Excellent work.
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by STEVE@SEC-USA.COM
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Porsche Louisville responded
Thank you for your kind feedback! We’re glad to hear that David and the Porsche Louisville team were friendly, helpful, and able to assist you throughout your experience. We appreciate your business and hope you enjoy your vehicle!
Best Regards,
John Casco
General Manager
Excellent customer service!
I’ll buy another Porsche because of the great service. Valet is top notch
I’ll buy another Porsche because of the great service. Valet is top notch
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by JAIME S
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Porsche Louisville responded
Thank you for leaving us this kind review. Our team works hard to ensure our guests receive only the best care. When you are ready for the new Porsche, we will be honored to assist.
Best Regards,
John Casco
General Manager