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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 3

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
132 Reviews
4.9

132 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 3 mos

132 Reviews of Gavin Pigman

July 19, 2026

Dealership Rating
Employee Rating

Gavin Pigman a service Writer is always friendly and knowledgable in determining my and my vehicle's needs, and keeping me advised via text messages of the status of each service required.. All work wa More

by JGATHRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 20, 2026

Porsche Louisville responded

Thank you for the fantastic review! We're thrilled to hear Gavin provided knowledgeable, friendly, and attentive service throughout your visit. We're glad the communication, quality of work, clean vehicle, and courtesy vehicle all contributed to a five-star experience. We truly appreciate your support and look forward to serving you again! Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Service managers are always friendly, courteous, accommodating and helpful. Scheduling is easy. Loaners are great to have. Very sorry to hear that some customers have abused the loaner program such More

by JCSTATESKY
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Jeremy Carrier

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Jul 20, 2026

Porsche Louisville responded

Thank you for your thoughtful feedback! We're pleased to hear our service team continues to provide friendly, courteous, and accommodating care. We appreciate your understanding regarding the loaner vehicle program and your suggestion about the fuel process. Your feedback is valuable, and we look forward to continuing to provide a convenient and positive service experience. Best Regards, John Casco General Manager

July 16, 2026

Dealership Rating
Employee Rating

Great service. Always feel like I get excellent service at this location. They do a quality job. More

by jm12bflying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Print
Jul 17, 2026

Porsche Louisville responded

Your continued business and trust in our team mean so much to us all. We look forward to your next visit and delivering another quality experience. Best Regards, John Casco General Manager

July 13, 2026

Dealership Rating
Employee Rating

The service was great. Very pleased! Gavin was very pleasant and informative on giving me details on the service that was done. More

by LORIANNWRIGHT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wright

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Jul 13, 2026

Porsche Louisville responded

Thank you for sharing your overall quality and informative service experience with Gavin and our team. See you down the road. Best Regards, John Casco General Manager

July 12, 2026

Dealership Rating
Employee Rating

I always get top-notch services from the team. They keep me informed of the status and ensure I am comfortable. I consider Gavin and Dave acquaintance-friends. This team meets the stellar perfor More

by SHEARERHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Print
Jul 13, 2026

Porsche Louisville responded

Thank you for your continued trust and kind feedback! We're thrilled to hear Gavin, Dave, and the team consistently provide exceptional service while keeping you informed and comfortable throughout the process. We truly appreciate your loyalty and are grateful for the opportunity to deliver the level of experience you expect from Porsche. Best Regards, John Casco General Manager

July 09, 2026

Dealership Rating
Employee Rating

Family like atmosphere all employees personable and knowledgeable. High level of expertise in all roles More

by jeff@schimpf.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Biery, Shawn Collier, Cesar Fregoso, Dave Roberts, Ashley Wright, Aaron Browning , Jeremy Carrier, John Casco, Tressa Castello, Garth is fantastic to work with as well.

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Jul 09, 2026

Porsche Louisville responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provides a welcoming, knowledgeable, and professional experience. We truly appreciate your kind words and your recognition of the expertise and care our team brings to every interaction. We look forward to serving you again! Best Regards, John Casco General Manager

July 08, 2026

Dealership Rating
Employee Rating

Great service. Prompt. Friendly. Attention to detail. Courteous. Nice waiting area. Car was washed and looked great. More

by DWM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Print
Jul 09, 2026

Porsche Louisville responded

Thank you for your great feedback! We’re pleased to hear you received prompt, courteous service and that our team’s attention to detail made for a positive experience. We appreciate your business and look forward to serving you again. Best Regards, John Casco General Manager

July 07, 2026

Dealership Rating
Employee Rating

I was very pleased with the dealership, letting me know where the car was on being serviced More

by LKELLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Print
Jul 09, 2026

Porsche Louisville responded

Providing a quality and informative experience is our priority. Thank you for choosing Germain. Best Regards, John Casco General Manager

July 07, 2026

Dealership Rating
Employee Rating

Great service and very professional. The delivery of my vehicle out of town after service was efficient and awesome. More

by padachalothorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

Print
Jul 09, 2026

Porsche Louisville responded

Thank you for your kind feedback! We’re glad to hear our team provided professional service and made your vehicle delivery experience smooth and convenient. We appreciate your business and look forward to serving you again. Best Regards, John Casco General Manager

July 06, 2026

Dealership Rating
Employee Rating

The service exceeded expectations. The loaner car was ready when I got there. They kept me informed of the progress on my car and notified me in advance of when it was ready. Good job! More

by WINAHRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Porsche Louisville responded

Thank you for your wonderful feedback! We’re thrilled to hear our team exceeded your expectations with timely communication, a seamless loaner experience, and quality service. We appreciate your business and look forward to serving you again. Best Regards, John Casco General Manager

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