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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 3

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
68 Reviews
4.9

68 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 10 mos

68 Reviews of Gavin Pigman

February 09, 2026

Dealership Rating
Employee Rating

Thorough, professional, courteous, great all around customer service! Would recommend to anybody who owns a porsche!! More

by KENCARTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Porsche Louisville responded

Thank you for trusting our team with the care of your Porsche and for your kind recommendation. Best Regards, John Casco General Manager

January 31, 2026

Dealership Rating
Employee Rating

They do an excellent job. The service department is super. The dealerships physical plant needs updating. More

by hpfearless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier

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Feb 04, 2026

Porsche Louisville responded

Thank you for your business and for providing feedback about your visit. We look forward to continuing to ensure you receive only the best in customer care. Best Regards, John Casco General Manager

January 28, 2026

Dealership Rating
Employee Rating

Returned with a reoccurring problem. Minor tweaks were made. Helped for a bit. Continued to have same problems. Transmission slippage, burning smells. More

by danielschris
Recommend Dealer
No

Other Employees Tagged: Gavin Pigman

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Jan 28, 2026

Porsche Louisville responded

We are sorry to learn you are still experiencing concerns. Our team will be reaching out to see how we may assist. Best Regards, John Casco General Manager jcasco@germaincars.com 502-515-5862

January 18, 2026

Dealership Rating
Employee Rating

Service department is excellent. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. More

by BCOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

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Jan 19, 2026

Porsche Louisville responded

Thank you for choosing to work with us. Your business is genuinely valued, and we’re committed to providing you with the best experience at every touchpoint. Best Regards, John Casco General Manager

January 15, 2026

Dealership Rating
Employee Rating

Great Experience with the service team. Good Communication and fast service. Would come back again. More

by CDICKINSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

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Jan 16, 2026

Porsche Louisville responded

We are pleased to know that you enjoyed 5-star service with our team. Thank you for choosing Germain and for sharing your positive guest experience. Best Regards, John Casco General Manager

January 14, 2026

Dealership Rating
Employee Rating

Everyone at the establishment was quite polite and attentive to my needs. It's a first class automobile supported by a first class team of professionals. More

by rick@mcfaddinmarketing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier

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Jan 15, 2026

Porsche Louisville responded

Thank you for your kind words. We’re delighted to hear that our team was polite, attentive, and met your needs throughout your visit. Providing a first-class experience to match a first-class automobile is always our goal, and we truly appreciate you taking the time to share your feedback. Best Regards, John Casco General Manager

January 14, 2026

Dealership Rating
Employee Rating

They moved me ahead of other cars and fixed the issue. Very appreciative of the great service and professionalism. More

by RICHMOND.SIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares

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Jan 15, 2026

Porsche Louisville responded

Thank you for sharing your 5-star experience. We are pleased to know that our team was able to quickly assist. Best Regards, John Casco General Manager

January 10, 2026

Dealership Rating
Employee Rating

The service department is always super responsive and helpful. They are a lot of the reason we keep coming back to purchase Porsches. More

by EMILY41031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie Solares

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Jan 12, 2026

Porsche Louisville responded

Your continued loyalty and trust in our team mean a great deal to us. We’re delighted that our service team has earned your confidence and continues to provide the level of care that brings you back time and again. Best Regards, John Casco General manager

January 10, 2026

Dealership Rating
Employee Rating

Informative & welcoming atmosphere. Sorry, but I'm not sure what else I can say! Nope More

by steve@forzaarchitecture.com
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

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Jan 12, 2026

Porsche Louisville responded

We appreciate you taking the time to leave our team this positive review as well as for your business. Best Regards, John Casco General Manager

January 09, 2026

Dealership Rating
Employee Rating

The service is always good and predictable. Cars are finished when promised and what work was done is explained. More

by JEFF.FORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Porsche Louisville responded

We’re glad to hear our team continues to meet—and even exceed—your expectations. We look forward to welcoming you back again soon. Best Regards, John Casco General Manager

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