Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 6

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
68 Reviews
4.9

68 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 10 mos

68 Reviews of Gavin Pigman

December 14, 2025

Dealership Rating
Employee Rating

Warranty replacement of Taycan heater unit . . did the job well and timely. Provided a nice loaner and had my car cleaned and shined when I came to pick it up. Couldn't ask for much more than tha More

by yoppdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Porsche Louisville responded

Thank you for choosing Germain Porsche of Louisville for your recent warranty work. Our team focuses on delivering only the best in customer care, so we are pleased to know that all your expectations we met. Best Regards, John Casco General Manager

December 14, 2025

Dealership Rating
Employee Rating

They are always responsive to any needs that I may have with my car. They always get to things promptly and provide a service loaner so that I'm not without a vehicle while they are doing the service. I ha More

by MommaG
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Dec 14, 2025

Porsche Louisville responded

Thank you! We're happy to hear that you have great experiences with us, and that your latest visit with our service team was another excellent one. We appreciate your business and look forward to working with you again! Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Courteous and efficient service every time. Friendly, knowledgeable technicians and trustworthy service writers. I will be back. More

by jers993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Porsche Louisville responded

Thank you for sharing your positive service experience with our team. We look forward to continuing to provide you with the quality service you deserve. Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Did a good job. Met expectations and friendly. Don’t like be request to provide 15 words but ok More

by c.wafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Dec 13, 2025

Porsche Louisville responded

Thank you for the 5-star rating! We appreciate your support and look forward to seeing you again. Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Great service and great communication! I would highly recommend their service department. Gavin keeps you fully informed on the service process. More

by chrisslone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Porsche Louisville responded

We are happy you enjoyed a quality and informative guest experience. Thank you for choosing Germain for your automotive service needs. Best Regards, John Casco General Manager

December 11, 2025

Dealership Rating
Employee Rating

Excellent service . Very professional team . They did very good job explaining the work needed . Good communication More

by Mohamed.saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Porsche Louisville responded

Thank you for taking the time to share such a wonderful review! We’re thrilled to hear that our service team provided you with an outstanding experience and that their professionalism, communication, and attention to detail stood out. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service for your Porsche and future automotive needs. Best Regards, John Casco General Manager

December 06, 2025

Dealership Rating
Employee Rating

They were amazing! Dave went over and above what he had to do and saved me a significant amount of money - - without me even asking or knowing what he was doing!! Tha More

by D.L.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Dec 08, 2025

Porsche Louisville responded

We appreciate you taking the time to share your recent service experience with Dave. It’s wonderful to know he provided the level of care that represents our commitment to exceptional customer service. Best Regards, John Casco General Manager

December 06, 2025

Dealership Rating
Employee Rating

Very efficient, friendly. Everyone is so friendly. Gavin does an awesome job!!! Glad we came to this dealer! More

by tamwright10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtesy Car drivers were very nice.

Dec 08, 2025

Porsche Louisville responded

Thank you for your awesome feedback on our dealership team. It is always our pleasure to deliver the best experiences for our valued guests, and we're thrilled you chose to work with us here at Germain. Best Regards, John Casco General Manager

November 28, 2025

Dealership Rating
Employee Rating

Walked in unannounced and was met with on the spot service that was quick and efficient. Gavin and Shawn both spoke to me about my vehicle and everything was addressed accordingly. Spectacular service More

by oganshirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier , Natalie Solares

Dec 02, 2025

Porsche Louisville responded

Thanks for sharing positive feedback on Gavin and Shawn. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, John Casco General Manager

November 27, 2025

Dealership Rating
Employee Rating

The dealership is professional, friendly and attentive. I feel they listen to my concerns and answer any questions I have. Gavin is always on top of things when I bring my car in for service, informs me of More

by dmcreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Dec 02, 2025

Porsche Louisville responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, John Casco General Manager

...
6

Dealership Inventory (86 Vehicles)

new 2026 Porsche Macan car, priced at $101,560
2026 Porsche Macan
new
Chalk exterior
Automatic
All-wheel Drive
new 2026 Porsche Macan car, priced at $83,640
2026 Porsche Macan
new
Carmine Red exterior
Automatic
All-wheel Drive
used 2024 BMW X5 car, priced at $46,985
2024 BMW X5
used
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
new 2026 Porsche Cayenne car, priced at $113,150
2026 Porsche Cayenne
new
Chalk exterior
Automatic
All-wheel Drive
used 2006 Porsche Cayman car, priced at $33,995
2006 Porsche Cayman
used
Arctic Silver Metallic exterior
Manual
Rear-wheel Drive
new 2026 Porsche Cayenne car, priced at $117,010
2026 Porsche Cayenne
new
Carmine Red exterior
Automatic
All-wheel Drive