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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 34

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Gavynn Norris

February 04, 2024

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Employee Rating

Very nice to work with Gavin. Paul was very helpful when Gavin wasn't avaiable. More

by Gail
Service Price Transparency
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Recommend Dealer
Yes
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Feb 06, 2024

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone, Gail. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

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Friendly and prompt. Addressed any other questions I had from previous visit I had a few days before. More

by bshields1965
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2024

Tom Clark Auto Park responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

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Employee Rating

Went out of their way to get my truck back on the road, making sure they had all the bugs worked out of the computer, to avoid the check engine light coming on. After extensive engine work and unexpected e More

by tfn9453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey

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Feb 02, 2024

Tom Clark Auto Park responded

At James Wood AutoPark, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

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Employee Rating

Very positive experience. Honest and straightforward in there approach. I will definitely use them for any service moving forward. More

by JDSTENSTROM
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Service Communication
Recommend Dealer
Yes
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Feb 02, 2024

Tom Clark Auto Park responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

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Employee Rating

It was a pleasure working with Gavynn Norris and was completely satisfied with the service received on two recent visits. His manner was always welcoming and professional. I appreciated his making sure More

by STEVEK11
Recommend Dealer
Yes
Print
Feb 02, 2024

Tom Clark Auto Park responded

Hello Steve, and thank you for your kind words! Gavynn is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

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Employee Rating

Gavynn Norris, and Doug Spivey are the personnel the I have dealt with for years always, because of the EXCELLANCE!!!!! More

by KJWILES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey

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Feb 02, 2024

Tom Clark Auto Park responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

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Employee Rating

Great Gavynn and Mr Stolp are excellent they are totally interested in helping me get my truck fixed More

by jdelk60
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp

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Feb 01, 2024

Tom Clark Auto Park responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

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Employee Rating

Amazing Service from Sales to the Service Department. I thank you very much as I will definitely will be sending people you r way. More

by recep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Feb 01, 2024

Tom Clark Auto Park responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 26, 2024

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Employee Rating

My service advisor did everything he could to get my car repaired but you can’t do much without parts from GM. More

by sgtkinzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2024

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2024

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Employee Rating

James woods service department has always treated us very well and this time was no exception. No other dealership will ever touch my Z-71. More

by Skip B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 26, 2024

Tom Clark Auto Park responded

We truly appreciate you taking the time to write about your experience at our service department, Skip. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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