Gena Nguyen

The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehi vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehicle. More

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Been wanting a MB GLC since I was a young girl, graduated college, and finally got one! I absolutely love it, its just what I wanted! Professional dealership and kind staff! Shoutout to Kurt Long. college, and finally got one! I absolutely love it, its just what I wanted! Professional dealership and kind staff! Shoutout to Kurt Long. More

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Omg! !! Where do I start! This is the best Mercedes Dealership hands down anywhere. From start to finish, the experience will blow you away! First, Cin !! Where do I start! This is the best Mercedes Dealership hands down anywhere. From start to finish, the experience will blow you away! First, Cindy in customer care was amazing! She accommodated with a smile and was so kind! I couldn't have asked for better service. Djiby in sales, I don't think there is enough words to say how blessed this dealership is to have him on their team. He goes far and beyond to make sure you get everything you are asking for and it is his personal goal to exceed your expectations. He did not disappoint. My new GLC was more than I ever anticipated! He made for sure the deal went smoothly and I was well taken care of. I bought my last Mercedes from this location and this experience exceeded my last experience. This team here, makes each person that walks through their door feel like family. Trust me. I watch as I wait and it is the same across the board. I will NEVER go anywhere else. They have made me a customer for life because of their awesome service! Boubacar in finance put the icing on the cake. It was the best time I spent purchasing a vehicle bar none! He was very professional, welcoming, and just a pleasure to work with. He didn't pressure me into anything and was very sincere and caring through the entire purchasing process. Let me tell you, this is the way dealerships should treat their customers. When you have an entire team that is dedicated from beginning to end, you only will end up with greatness. This is a team of excellence translating to greatness. They are AMAZING and the best Dealership anyone could ever have or desire to have. They never disappoints. More

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Best customer service, hands down. Arsenio Eatmon was the best salesman ever. On my first visit, he made sure I was taken care of while I waited by allowing me to get free food from th Arsenio Eatmon was the best salesman ever. On my first visit, he made sure I was taken care of while I waited by allowing me to get free food from the Edgar's Bakery located inside the showroom. He was super patient and helpful. He even took the time to show me how to use an EV charging station for my new car. 5 stars all day long! More

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I thoroughly enjoyed the buying process at Mercedes-Benz of Birmingham and appreciate Ghali Bazzi help during the entire process. It was low pressure and very enjoyable. of Birmingham and appreciate Ghali Bazzi help during the entire process. It was low pressure and very enjoyable. More

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They made my purchase very easy. All questions were answered in a timely manner and everything was ready to go at delivery. All questions were answered in a timely manner and everything was ready to go at delivery. More

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We had the best experience buying our vehicle. Trent Tate was very helpful and made the process quick and easy! Trent Tate was very helpful and made the process quick and easy! More

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Mr. Eric Burks helped us in finding and purchase the GLC 300. He was very ut to date all the vehicles. Mrs. Jean thanks him for making her feel special (she 91-year-old). Thank you for spending your time wi 300. He was very ut to date all the vehicles. Mrs. Jean thanks him for making her feel special (she 91-year-old). Thank you for spending your time with us. More

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This was my second purchase from Mercedes Benz of Birmingham I didn’t buy my first one from Greg but , he was there and all ways ready to help out if you had any questions so I knew exactly who to co Birmingham I didn’t buy my first one from Greg but , he was there and all ways ready to help out if you had any questions so I knew exactly who to come to for my second purchase and that was Greg Forrest. More

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I am not an avid Bama fan but still buy from MB Irondale because of the people not Nick Sabin. People are the reason we go where we go and buy where we buy. Not who we root for on Saturday ( but I do pull because of the people not Nick Sabin. People are the reason we go where we go and buy where we buy. Not who we root for on Saturday ( but I do pull for BAMA whenever they play). Never met Nick Sabin nor has he met me but I have met Greg Forrest several times and the next time I get the itch for a new MB ( and that is way too often) I will call Greg and end up with what I want and leave with a smile and of course my "last" car. All the others at MB Irondale are also terrific. I couldn't start the car much less have any knowledge of the countless high tech additions and safety features without Arrie's help. That's one smart thinker. So I love the place and it is all because of the people and who knows one day Nick Sabin may want to meet me. More

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