Genaro Velez

Although this was my first new car purchase from Metro Honda, it certainly will not be my last. The team provided an incredible buyer's experience and competitive pricing when matched against the local ma Honda, it certainly will not be my last. The team provided an incredible buyer's experience and competitive pricing when matched against the local market. I am satisfied with my purchase and look forward to doing business again in the future. I highly recommend working with Genaro for any potential vehicle purchases. His professionalism, commitment to the customer and dedication to find the most suitable vehicle option are top tier. More

by CHRISTIANJCMEYER Verified Customer Verified Customer

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⭐☆☆☆☆ – Bait-and-switch. Don’t waste your time. I had a terrible experience with Metro Honda. I spent the entire day communicating with their team (Hakima, Charlainne, etc. Don’t waste your time. I had a terrible experience with Metro Honda. I spent the entire day communicating with their team (Hakima, Charlainne, etc.), provided full details on my trade (2025 Acura MDX, photos, VIN, payoff), and was clearly told their GSM could do $479/month and even beat it. That’s the only reason I came in. To be clear—we already had the numbers. I was coming in to: Have them look at my trade Finalize paperwork Complete the deal We even submitted the credit application ahead of time. Once I got there, everything changed. The salesperson I dealt with (Genaro) acted like he had no idea what I was talking about and immediately started explaining why the deal couldn’t be done. No effort to verify anything. No attempt to contact the team that quoted me. His excuse? The people I spoke to were “in South Jersey.” So what? It’s 2026—call, text, email. That’s not an excuse. Instead, he positioned himself like the final authority and shut everything down without offering any real solutions. After wasting my time, I left. On the way out, he actually ran outside—not to fix the deal—but to ask me not to mention him in the review because he “had nothing to do with it.” That tells you everything. Bottom line: They’ll say whatever they need to get you in the door—but don’t expect them to honor it when you show up. I was ready to sign that day. They just couldn’t back it up. More

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It was a pretty good day, they made a good salesman, the work a good deal, to get a good car. work a good deal, to get a good car. More

by DLFARTHING Verified Customer Verified Customer

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I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here. More

by Tao yang Verified Customer Verified Customer

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Willing to negotiate fair price for the car, took the time to earn my business. Very personable staff time to earn my business. Very personable staff More

by PUTNEYNOAH897 Verified Customer Verified Customer

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James was very nice and help us to get a better price for the car we wanted. the car we wanted. More

by EDDYROSESARA Verified Customer Verified Customer

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Shawn did a really nice job guiding me through the car leasing process. Looking forward to my next deal at Metro Honda. leasing process. Looking forward to my next deal at Metro Honda. More

by ROBOJR1964 Verified Customer Verified Customer

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I have used Genero Velez 3 times to lease and finance Honda vehicles. He has always been extremely helpful and patient with me. I would highly recommend him to anyone. Honda vehicles. He has always been extremely helpful and patient with me. I would highly recommend him to anyone. More

by JGREENBURGH12 Verified Customer Verified Customer

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The best scammers I've seen tell you that the car comes certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent i certified in Reliable. They sell you a $3,500 warranty without telling you anything. A $22,000 car. I'll end up paying $43,000. It had a small dent in the front window and they didn't want to replace it. More

by EDDYDM8691 Verified Customer Verified Customer

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I would highly recommend anyone to go to metro Honda they are the best there . They are the most nicely people and very helpful that you will ever meet . are the best there . They are the most nicely people and very helpful that you will ever meet . More

by MICHALKOWSKIJ Verified Customer Verified Customer

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