Gene Allen | Page 13

I am a repeat customer of Ed Martin Nissan Fishers. Great team. Have all my mtce performed here, including non-Nissan vehicles I own. Fair, honest, love these guys. Great team. Have all my mtce performed here, including non-Nissan vehicles I own. Fair, honest, love these guys. More

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It was a nice experience to buy a great car here. They were all very helpful and friendly. They were all very helpful and friendly. More

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Alan was kind, knowledgeable, and honest. He and the manager met me at a fair price, and did not try to upsell me on anything. The car had a few issues that were covered under warranty/recall He and the manager met me at a fair price, and did not try to upsell me on anything. The car had a few issues that were covered under warranty/recall, which did not sour me on the experience at all. I received my documents in a timely fashion, and I am pleased with the communication after the fact. I highly recommend both Ed Martin and Alan! More

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Alan did a great job helping us shop for a new car. He was very patient and knowledgeable. Thank you for all your help! He was very patient and knowledgeable. Thank you for all your help! More

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Car prices are not as advertised on the website. The cars posted as in inventory are not, and the advertised dealer price is apparently as if ALL discounts could be applied, which would be impossibl The cars posted as in inventory are not, and the advertised dealer price is apparently as if ALL discounts could be applied, which would be impossible for one person to qualify for; which felt like a sketchy bait-and-switch. It took 3 hours from our decision to purchase the car to finally meet with finance, which is way too long. We were tired and hungry by the time we met with finance, which also felt like a tactic to rush us through without looking at things and asking questions. I understand understaffing, but if it had been clear it would take so long, we would have made an appointment to return. Employees were kind, but overall customer service and transparency are lacking. More

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Stephano was awesome! He was very customer focused and friendly. Stephano worked very hard to get me the deal I was looking for. Their finance expert, Gene, did a fantas He was very customer focused and friendly. Stephano worked very hard to get me the deal I was looking for. Their finance expert, Gene, did a fantastic job explaining everything and got me out of there quickly. I definitely recommend working with Stephano and Gene at Ed Martin in Fishers for your next car. More

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Very welcoming staffs and environment and my sales person , Stephano was personable and very helpful! Thank you thank you and thank you! , Stephano was personable and very helpful! Thank you thank you and thank you! More

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I just found out at the bank that this dealership charged me almost $5k worth of warranties that were never explained or notified to me. I never authorized such products neither I had knowledge whatsoever. I me almost $5k worth of warranties that were never explained or notified to me. I never authorized such products neither I had knowledge whatsoever. I need to cancel this products ASAP as I never consented to this outrageous overcharges. I definitely DO NOT RECOMMEND this dealership at all. I need to speak to my Spanish rep ASAP. More

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stepahano at ed martin nissan was amazing, he’s so friendly and patient, it was my first time buying the car and he was helpful. i got nissan kicks 2018 but it really feels brand new! highly recommend friendly and patient, it was my first time buying the car and he was helpful. i got nissan kicks 2018 but it really feels brand new! highly recommend to this dealership! thankyou for the team and especially stephano (sales)! More

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I ended up getting into contact with James regarding the vehicle I purchased from here. Not only was James very patient and understanding with my lack of knowledge about purchasing used vehicles, but he hel vehicle I purchased from here. Not only was James very patient and understanding with my lack of knowledge about purchasing used vehicles, but he helped educate me and made me feel like I was treated well. Anything I had questions or concerns about were addressed and in a very respectful way. Since he was so respectful and understanding, I did not mind driving 1 1/2 hrs away to this specific dealership. He allowed me to really make sure this was the vehicle I wanted. The dealership as a whole however has kind of given me mixed emotions. My first trip, I did not enjoy all too much because I felt like I was testing their patience. However, after my 2nd visit - it seemed to have all been swept under the rug and they treated me like a king. I was also unable to go to the license branch to get my registration due to a sense of procrastination to get my title work sent in. I have requested for a 2nd plate to avoid delinquency fees as it is not my fault that the title work has not been completed. I am writing this review before I have been sent the 2nd plate - so please don’t let me down. Overall, I had a pleasurable experience and have been sold a very reliable and fun vehicle. I highly recommend James Comer, especially if you feel like you need a bit more time to make a decision. He will make sure you are comfortable and he will make sure you’re getting a fair deal. More

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