Gene Heiderich | Page 4

West Side Garage, INC. responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the paperwork wait time and the lifetime tire rotation concern. Our team strives for a smooth process and values your input as we work to improve. If you have further questions or need assistance, please feel free to reach out to us at West Side GM of Berlin. We hope to see you again soon. West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've had positive experiences with our staff, especially with Jeff. It's great to know that you appreciate our extended warranty program at West Side GM of Berlin, and we’re glad it has been beneficial for you compared to your previous experience. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your wonderful review! We’re glad to hear that you appreciate our timely service and that your Chevy truck is running smoothly. We look forward to helping you with your next vehicle purchase at West Side GM of Berlin. Your support means a lot to us! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your review, Bonita! We're pleased to hear that Gene was able to assist you with your vehicle maintenance and that your vehicle is running smoothly. Your satisfaction is our priority at West Side GM of Berlin. We appreciate your kind words and hope to see you again soon. West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at West Side GM of Berlin was smooth and efficient. Our team strives to provide professional service while keeping everything transparent for our customers, and we're glad you felt that. We appreciate your recommendation and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your wonderful review, Marie! We're thrilled to hear that you received prompt and courteous service at West Side GM of Berlin. Our team is dedicated to providing A+ service, and we appreciate your kind words. We look forward to seeing you again! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Jeremy, Jeff, and Bob at West Side GM of Berlin. Our team strives to provide the best service possible, and it's fantastic to know they made a positive impact. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your feedback. We appreciate you bringing your concerns to our attention. At West Side GM of Berlin, we strive to maintain high standards, and it's important for us to understand your experience. We encourage you to reach out to us directly so we can address these issues and ensure your truck is handled properly in the future. Thank you for your understanding, and we hope to resolve this for you soon. West Side GM Team (920) 361-5100