Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich | Page 4

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.7
87 Reviews
4.7

87 Reviews

Write a Review

87 Reviews of Gene Heiderich

December 16, 2025

Dealership Rating
Employee Rating

Brought my truck in for routine maintenance. Everything was taken care of in a short period of time. More

by ldhanson
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Report | Print

December 10, 2025

Dealership Rating
Employee Rating

Gene is very honest about vehicle maintenance and able to answer any questions we may have. Vehicle is running like a top! Thank you Wedt Side! More

by bonita.searles1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2025

West Side Garage, INC. responded

Thank you for your review, Bonita! We're pleased to hear that Gene was able to assist you with your vehicle maintenance and that your vehicle is running smoothly. Your satisfaction is our priority at West Side GM of Berlin. We appreciate your kind words and hope to see you again soon. West Side GM Team (920) 361-5100

November 23, 2025

Dealership Rating
Employee Rating

I stopped in for an oil change and was really impressed with how smooth everything went. The team was professional, the wait time was short, and they let me know about a few things my car might need soon w More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan

Report | Print
Nov 23, 2025

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at West Side GM of Berlin was smooth and efficient. Our team strives to provide professional service while keeping everything transparent for our customers, and we're glad you felt that. We appreciate your recommendation and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

November 22, 2025

Dealership Rating
Employee Rating

Quick, Fast fix of a faulty tire valve. They were prompt and courteous. A+ service. More

by marie_fettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

Report | Print
Nov 23, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Marie! We're thrilled to hear that you received prompt and courteous service at West Side GM of Berlin. Our team is dedicated to providing A+ service, and we appreciate your kind words. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 10, 2025

Dealership Rating
Employee Rating

Great experience with the team at west side. Jeremy, Jeff and bob hogan All great people More

by Mherzog2
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Report | Print
Nov 11, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Jeremy, Jeff, and Bob at West Side GM of Berlin. Our team strives to provide the best service possible, and it's fantastic to know they made a positive impact. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

November 05, 2025

Dealership Rating
Employee Rating

The last few times I went there one of the mechanics breaks something on my truck. Example. Plastic oil filter. Most recently was told my Plastic oil drain plug was broke. Didn't find out until hours af More

by Trochinskifam
Recommend Dealer
No

Other Employees Tagged: Gene Heiderich

Report | Print
Nov 06, 2025

West Side Garage, INC. responded

Thank you for your feedback. We appreciate you bringing your concerns to our attention. At West Side GM of Berlin, we strive to maintain high standards, and it's important for us to understand your experience. We encourage you to reach out to us directly so we can address these issues and ensure your truck is handled properly in the future. Thank you for your understanding, and we hope to resolve this for you soon. West Side GM Team (920) 361-5100

November 04, 2025

Dealership Rating
Employee Rating

Great dealership, outstanding service department and sales team who are caring employees. Thanks Gene, Jeff and Jeremy. More

by tsmusic1
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

Report | Print
Nov 05, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with our sales team and service department at West Side GM of Berlin. Gene, Jeff, and Jeremy are truly dedicated to providing exceptional service, and we appreciate you recognizing their efforts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 04, 2025

Dealership Rating
Employee Rating

Tires were mounted and balanced in a decent amount of time. Job well done. Thank you More

by ttmc862009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 05, 2025

West Side Garage, INC. responded

Thank you for your kind words! We’re happy to hear that you had a positive experience with us at West Side GM of Berlin. We appreciate your feedback on the tire mounting and balancing, and we look forward to serving you again in the future! West Side GM Team (920) 361-5100

October 31, 2025

Dealership Rating
Employee Rating

Have been going here for over 25 years. Excellent service and staff. Especially Jeff Kapp and Diane Grant. More

by pontopam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

Report | Print
Nov 01, 2025

West Side Garage, INC. responded

Thank you for your review! We truly appreciate your loyalty to West Side GM of Berlin over the past 25 years. It's great to hear that you've had excellent service from our team, especially from Jeff and Diane. We look forward to serving you for many more years to come. West Side GM Team (920) 361-5100

October 20, 2025

Dealership Rating
Employee Rating

I have always had good service at this location. The service is always friendly , fast, and Gene always explains things to me. More

by catnpickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 20, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at West Side GM of Berlin. It’s great to know that Gene has been able to provide you with clear explanations during your visits. We appreciate your support and look forward to seeing you again soon! West Side GM Team (920) 361-5100

1
...
3
4
5
...
9

Dealership Inventory (80 Vehicles)

used 2018 Chevrolet Traverse car, priced at $20,337
2018 Chevrolet Traverse
used
Silver Ice Metallic exterior
Automatic
All-wheel Drive
$20,337
View Details
new 2026 GMC Terrain car, priced at $47,124
2026 GMC Terrain
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$47,124
View Details
new 2026 GMC Sierra 1500 car, priced at $62,228
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$62,228
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $43,373
2023 Chevrolet Silverado 1500
used
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
$43,373
View Details
new 2026 GMC Savana 2500 car, priced at $48,519
2026 GMC Savana 2500
new
Cardinal Red exterior
Automatic
Rear-wheel Drive
$48,519
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $80,954
2026 Chevrolet Silverado 2500
new
Cypress Gray exterior
Automatic
Four-wheel Drive
$80,954
View Details
View All Inventory