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Gene Paul Marshburn
Gene Paul Marshburn at Jones Ford Shallotte

Gene Paul Marshburn | Page 2

Manager

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
24 Reviews
4.8

24 Reviews

Write a Review

24 Reviews of Gene Paul Marshburn

February 21, 2025

Dealership Rating
Employee Rating

Easy to deal with? always working very hard to help whatever my truck needs are More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Jerry Paschall

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Feb 23, 2025

Jones Ford Shallotte responded

Hi Rick, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2025

Dealership Rating
Employee Rating

My service experience at Jone’s Ford today was very good. Christine and Chris solved my problem with a new battery replacement. Good customer service while being very courteous! More

by W.CROWELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Chris Nealy , Christina Long

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Feb 20, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 07, 2025

Dealership Rating
Employee Rating

Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Feb 12, 2025

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

They were very easy to deal with and were quick to get appointment to get my vehicle in to be serviced and they are very nice More

by susie20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

Jones Ford has the best service department! Very quick service and quick appointment time! Christina is the best to work with! More

by gpmarshburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

A great dealership. Fair, friendly, and honest. Been doing business for years and you cannot do better than More

by Tshelton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn , Mike O’Donohue

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Jan 12, 2025

Jones Ford Shallotte responded

Tshelton, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2024

Dealership Rating
Employee Rating

I have bought a lot of cars from a lot of dealers. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. More

by kimgodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, James Williams, Chris Nealy , Christina Long, Kevin McFadden

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Dec 12, 2024

Jones Ford Shallotte responded

Thanks for the great star-rating! Your comments keep us motivated and working hard for all our guests!

October 28, 2024

Dealership Rating
Employee Rating

The dealership was very professional and quick in the buying process and oil changes are great! More

by michopkins1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Dec 12, 2024

Jones Ford Shallotte responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service!

October 22, 2024

Dealership Rating
Employee Rating

Jason Morgan was awesome, everything went very smooth. Everything went just like I was told it would be. More

by jimhaleiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, James Williams, Jamie Morgan, Dwane Galey , Chris Wolf, Jerry Paschall

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Dec 12, 2024

Jones Ford Shallotte responded

Thank you for your wonderful response to the quality of service our Staff provides! Jim, we're pleased to hear everything was completed to your satisfaction!

October 19, 2024

Dealership Rating
Employee Rating

Did not fix the problem I have. Cannot get to talk to anyone, left messages and no one will return calls. Paid cash for this 2024 Maverick, have purchased other new vehicles at Jone More

by francesmelton
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Marshburn, Chris Nealy

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Dec 12, 2024

Jones Ford Shallotte responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered. Your feedback is important, and we are committed to resolving this issue promptly. Please reach out to us directly at 910-754-4341 so we can address your concerns and ensure your satisfaction. We value your loyalty and hope to have the opportunity to make things right.

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