Gene Tull

I’ve been a client of LR Wilmington since 2015. During this time, I have had the privilege of doing business with a great group of people. Over the years, I’ve gotten to know the technicians, Ser During this time, I have had the privilege of doing business with a great group of people. Over the years, I’ve gotten to know the technicians, Service Advisors and Managers. The Service team at LRW exemplifies the brands motto: Above and Beyond. At the front, my SA, James Massey is confident, professional and an all-around great guy. Whether is it routine maintenance or I have an issue, Jimmy is so accommodating and ready to support. It is a pleasure to do business w LRW and I really appreciate all they do to keep my LR in tip top shape! Jimmy, Brian R, Pat are just a few that should be commended. They are passionate, diligent and are real pros not only from a technical perspective but possess strong soft skills as well. The LR brand and the Piazza dealerships are fortunate to have such great people. Thank you! 🙏 More

by Charlesmmaloy Verified Customer Verified Customer

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The manager of the service team - Frank is one of the best customer service professional I have worked with in recent years. His communication is fantastic and he follows up on every issue - very rare i best customer service professional I have worked with in recent years. His communication is fantastic and he follows up on every issue - very rare in this business. Frank is the main reason I will contunue to work with Land Rover of Wilmington. More

by chuck.klous Verified Customer Verified Customer

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The customer service and attention to detail was amazing, pure professionalism !!! It was a pleasure to have the top grade experience. pure professionalism !!! It was a pleasure to have the top grade experience. More

by jenn25 Verified Customer Verified Customer

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Vehicle was thoroughly inspected and found a number of items in need of repair. I’m appreciative of the attention to detail which alleviated future issues. items in need of repair. I’m appreciative of the attention to detail which alleviated future issues. More

by gleNn_burcham Verified Customer Verified Customer

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Customer service was polite, knowledgeable about service requests and recommendations on repairs. They were easy to talk to and very helpful and accommodating to my busy schedule. requests and recommendations on repairs. They were easy to talk to and very helpful and accommodating to my busy schedule. More

by ASHAHALL Verified Customer Verified Customer

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I have been bringing my 2008 LR2 to Land Rover of Wilmington for almost 10 years. The Customer Service is always fair. Jim Massie always looks out for me. Wilmington for almost 10 years. The Customer Service is always fair. Jim Massie always looks out for me. More

by kjthomson02 Verified Customer Verified Customer

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The service managers were both kind and professional. They have a clear description of the service details as well as serviced a recall I was not aware of. Best experience ever! They have a clear description of the service details as well as serviced a recall I was not aware of. Best experience ever! More

by GRUSS1134 Verified Customer Verified Customer

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I have always gone to this Range Rover Dealership and they have always provided the best service as well as customer service and I will definitely be a lifelong customer they have always provided the best service as well as customer service and I will definitely be a lifelong customer More

by RMCKENNA11 Verified Customer Verified Customer

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I continue purchasing a Land Rover due enlarge part to the excellent service provided along with our sales person Chris. They’re very responsive, keep me well informed throughout the process and deliver a the excellent service provided along with our sales person Chris. They’re very responsive, keep me well informed throughout the process and deliver as promised. More

by FHOERST Verified Customer Verified Customer

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Jimmy Massie was able to fit us in with a nail in tire it’s greatly appreciated Thank You! it’s greatly appreciated Thank You! More

by LINDA_LAVERNE Verified Customer Verified Customer

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