Generis Reyes | Page 2

Extremely engaging and helpful Generis was always responsive and helpful in the process. I felt comfortable as a customer and at ease in every single step of the process. He was qui Generis was always responsive and helpful in the process. I felt comfortable as a customer and at ease in every single step of the process. He was quick to explain any questions I had clearly. I came in feeling uncomfortable about the whole dealership customer concept but when I got to interact with Generis that all went away. I definitely feel like I can text him at any time as I trust his expertise and honesty. More

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Great service. Genaris, Kristen and Mo were great to work with. I will gladly recommend them to friends and family. They made switching a lease easier than I thought Genaris, Kristen and Mo were great to work with. I will gladly recommend them to friends and family. They made switching a lease easier than I thought it would be and were very professional. More

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👍👍👍👍👍 It was really a grt expereience there. Ppl from sales department finance department were really helpful and awesome. All the staff were very friendly. It was really a grt expereience there. Ppl from sales department finance department were really helpful and awesome. All the staff were very friendly. They help me in every steps. Even the service department is grt. I already told my few friends who are planning to buy a car to visit the place. More

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Serramonte Ford It was between the Fiesta and Focus xxx. A contact from Serramonte Ford contacted me immediately after I inquired online, then just gave me the facts It was between the Fiesta and Focus xxx. A contact from Serramonte Ford contacted me immediately after I inquired online, then just gave me the facts and figures when I went for a test drive. No need for the sales pitch - and they complied. But my sales guy was very knowledgeable about both cars and was a great help - despite being very young (thanks Generis). Once I decided on the car, he helped me find one, scheduled delivery, did all the paperwork and had great customer after sales follow up. I’m very pleased with my Ford and my Ford dealership. So far it’s been 2 Fords in a row for me - let’s hope that Ford keeps coming up with great cars as they have been for the past 5-10 years. On separate note, if only there was a Ford dealership in the city of San Francisco itself, rather than making us drive out of town currently. Most of your competition have a presence in San Francisco, Toyota having 2 or more! Just a suggestion. Tks More

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Great experience buying a used car I had excellent service and got a great deal on my used car. Generis was really knowledgeable and helpful. This is my second car from Serramonte For I had excellent service and got a great deal on my used car. Generis was really knowledgeable and helpful. This is my second car from Serramonte Ford. More

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First time car buying was an excellent experience I gave this a five start rated because this was my first time buying a car and I was truly happy with the entire experience. Going into the dealership I gave this a five start rated because this was my first time buying a car and I was truly happy with the entire experience. Going into the dealership I was very nervous but once I got inside Generis greeting me at the door and was extremely genuine throughout the whole time I was there. He made me feel comfortable and answered all the questions I had. He Was definitely one of the major factors to me getting a car. Thank you again! More

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The best sales team The sales team was very respectful and helpful, no sales pitch and no pressure, I had an excellent experience on buying my new vehicle. Generis has e The sales team was very respectful and helpful, no sales pitch and no pressure, I had an excellent experience on buying my new vehicle. Generis has excellent customer service skills. More

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