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Genna Panaroni
Genna Panaroni at Executive Honda

Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
322 Reviews
4.9

322 Reviews

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322 Reviews of Genna Panaroni

November 14, 2025

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Employee Rating

Very good experience the service the representative we all very good I do think the prices are high More

by gormleym
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

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Nov 14, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

November 13, 2025

Dealership Rating
Employee Rating

Es un Dealer confiable, puntual, su trabajo en los carros es eficiente, el tiempo que usan tambien es cómodo. More

by vilrugodinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Nov 13, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2025

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Employee Rating

Gonna is fantastic and keeps you informed. I wouldn't bring my CR-V anywhere else More

by BOUTSIE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2025

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Employee Rating

5 They are great Man you guys are not paying me they are great thus all More

by OBENGBRIGHT90
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

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Nov 08, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2025

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Employee Rating

Genna made the whole experience a breeze and would constantly update me about the status of my cars status! Couldn’t be happier with the care and experience I received! More

by Jchabla203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 29, 2025

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Employee Rating

It was fast and I was well informed Genna made sure that I was aware of the situation revolving around my car throughout the check up and oil change More

by luisjohn20
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

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Oct 29, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

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Employee Rating

Nice personality and is very detailed about the process step by step. Thank you very much! More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

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Oct 15, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 06, 2025

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Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Chris Guerin, Jay Marin, Bill Chambrello

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Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2025

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Employee Rating

Service performed and delivered the car on time. Friendly and pleasant and experienced service advisor. More

by vazraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 04, 2025

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Employee Rating

I had just bought my new truck 2023 Honda crv the seatbelt wasn’t working fine they order the parts and fix it cool I guess they had little accident hit my door cool they said they’ll fix it what ups More

by SHARLENEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Latoya my sales person excellent 10/10

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Oct 04, 2025

Executive Honda responded

Hello Sharlene I am very sorry to hear of this experience. I appreciate the feedback and will address this with the Service Team. I will also reach out to you direct to make amends for this situation. We strive for 100% customer satisfaction and I apologize we let you down in this most recent visit. Jason Hocking General Manager

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