Genna Panaroni

It was quick and done on time. I had a doctors appointment and they got me out in a hurry. I had a doctors appointment and they got me out in a hurry. More

by ardvarka Verified Customer Verified Customer

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Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. Drop off and pick up service was provided. Excellent service. More

by vak Verified Customer Verified Customer

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Quick and communicative and there are good accommodations while waiting for your car. Good work. while waiting for your car. Good work. More

by chas5223 Verified Customer Verified Customer

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I always have a horrible experience with this dealership. The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is abo The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is about an hour, last time I had to wait 2.5 hours. Previous to that, I waited 1.5 hours and then asked where my car is, and they forgot to take it to the shop. I expressed my concern to the service manager, his attitude was that it was somehow my problem. Totally unacceptable. I have lived in different states and have dealt with 4 different Honda dealership, never had as bad an experience as the Executive Honda Meriden. I am looking for other options. More

by Tir Verified Customer Verified Customer

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Excellent customer service. The repair work is very high quality and they always are courteous and respectful. The repair work is very high quality and they always are courteous and respectful. More

by susanandbob Verified Customer Verified Customer

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Courteous, efficient service. They service what you ask for would like them to look over car for anything not mentioned They service what you ask for would like them to look over car for anything not mentioned More

by JOYCE.WARZECHA Verified Customer Verified Customer

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Very accommodating to my needs and willing to provide a rental for duration of repairs. Jenna would be in touch every few days on progress rental for duration of repairs. Jenna would be in touch every few days on progress More

by WOJAS Verified Customer Verified Customer

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I am satisfied with the the service I received both by management and dealership, good. management and dealership, good. More

by RONJ785 Verified Customer Verified Customer

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Gina/Genna was super helpful and kind and assisted me with every aspect of my car 9 point inspection and repair. I had been to 2 other Honda dealers to get my remote start button fixed, and all of them r with every aspect of my car 9 point inspection and repair. I had been to 2 other Honda dealers to get my remote start button fixed, and all of them refused to acknowledge it being the problem so they could charge me for a new FOB and a new starter (insane, and I didn’t go through with the new starter luckily). I told Gina/Genna and the first thing she checked and diagnosed was the faulty push to start button. She saved me over $500 and a lot of time and energy. She is the greatest! More

by camilolemos1 Verified Customer Verified Customer

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They are all wonderful there best customer service, best solution and in the best time frame. That’s why I always go there for everything. solution and in the best time frame. That’s why I always go there for everything. More

by Urooj926 Verified Customer Verified Customer

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