Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Gina Roberts

July 02, 2025

Dealership Rating
Employee Rating

I love the place, it’s always clean and temperature controlled with lots of room to shop around. The Honda’s are openly displayed with sales staff available for your convenience. The service department More

by S D’Amato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 29, 2025

Dealership Rating
Employee Rating

Their communication is very good, the service was performed well, I’ve never had a problem with any of the work or maintenance done in the last 16 years on my 2009 Civic More

by BEN.DOWNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

June 29, 2025

Dealership Rating
Employee Rating

It was a good experience this time I really don't have much else to say More

by THEKUTYS
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Jun 29, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

Dealership Rating
Employee Rating

HORRIBLE, UNPROFESSIONAL, would NEVER recommend and will NEVER purchase from Honda ever again in this lifetime. More

by KSMITH553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Genna Panaroni, Costas . , Esther Leon-Cazorla

Jul 02, 2025

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

June 27, 2025

Dealership Rating
Employee Rating

Great service great people! !yes yes yes yes yes yes yes yes right yes yes More

by BHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 27, 2025

Dealership Rating
Employee Rating

Good experience. Gina was great and so was Joe Chapman . Great experience all around. Very happy with how things went. More

by Sundenvic800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman

Jun 27, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2025

Dealership Rating
Employee Rating

Excellent service. Work performed as stated. Car ready as scheduled. Friendly service department. Thank you. More

by ME.COLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 20, 2025

Dealership Rating
Employee Rating

Great people providing terrific service! It couldn't have been a better experience and it's great dealing with people who seem to enjoy their job. More

by tdemicco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

June 18, 2025

Dealership Rating
Employee Rating

Jay is super-efficient, works well with customers and problem solves well. He has a long-standing reputation as “the best”. More

by JSPEECHREICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2025

Dealership Rating
Employee Rating

Dealership staff is great however the recall parts take forever to arrive at the dealership. I had to wait for a year to get certain things done. More

by REHMAN.TAYYABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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