Geno Gordon | Page 58

Geno is a great guy. Very helpful. This is our second car from Haazs Auto Mall. We will return for many more cars to come. car from Haazs Auto Mall. We will return for many more cars to come. More

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Warranty was not honored I saw a 2005 Jeep Liberty for sale online. I was told that it had a 75,000 mile extended power-train warranty that would be transferred to me with the I saw a 2005 Jeep Liberty for sale online. I was told that it had a 75,000 mile extended power-train warranty that would be transferred to me with the vehicle purchase. I researched myself and found that Jeep only offers this to the second owner of the car. The car-fax stated that there were already 2 owners. The internet sales team stated that this was a glitch on the car-fax and the second owner was actual the dealership taking deliver of the car. I drove from NY to OH to make the deal. I was given paperwork from Geno (a circle talking stereotypical car salesman) stating that the car carried a 75k power-train warranty that would be transferred into my name. After I returned to NY with the vehicle, I sent the dealership all the paperwork they needed to sign to transfer the warranty into my name, but it was refused my Jeep. I was in fact the 3rd owner and not eligible to receive the transfer. Geno acknowledged that he told me i would have a warranty and the extremely rude finance manager, Greg Baxter, claimed there was never a warranty in the deal. 10,000 miles after purchasing the Jeep, the torque converter failed. After sending Jeep Corperate all of the claimed warranty documents which Geno included in the deal, they covered the work as a good faith courtesy. Jeep notified me that their dealerships are franchised and I would have to pursue Haasz Auto Mall legally on the false warranty. More

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