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Geoff Kuitert
Geoff Kuitert | Page 9
Service Advisor
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
319 Reviews
Born and raised in Fond du Lac, Geoff graduated from UW-Oshkosh in December 2008 and started as the Manager of the Express Lube in January 2009. He has been a part of the dealership since 2000. He enjoys playing basketball, golf and a good movie in his spare time.
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319 Reviews
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319 Reviews of Geoff Kuitert
February 13, 2023
First, Summit had my Jeep for three weeks, in the three weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. No weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. Not once did they call again to tell me that the part kept getting pushed back on delivery dates. No "update" calls. Just me in limbo waiting, I called every few days for an update, and it seemed no one ever knew what was going on, especially when I called and they told me that the woman that was handling my account "was no longer with us". I was on hold for a very long time for them to even find me no information. When I was FINALLY able to pick my vehicle up, they had zero paperwork ready for me and stated that they would send it in the mail and I STILL HAVE NOT RECEIVED ANY, and my center council inside my Jeep was still torn apart. I did not notice that until I got home and the service center was closed. By far the worse service center experience I have ever uncountered. I am currently starting my search for my next Jeep and was considering Summit but am strongly thinking about going elsewhere again due to this experience. More
by theomalleys2019
Verified CustomerOther Employees Tagged: Jennifer Preston, Jace Braun
February 10, 2023
They got my vehicle in and serviced in a timely manner, and were polite and good to work with. and were polite and good to work with. More
by sieglaff
Other Employees Tagged: Jennifer Preston, Jace Braun
February 06, 2023
Service was completed in a reasonable amount of time. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. More
by dawickert71
February 06, 2023
The service was performed on time and efficiently. A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditio A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditions of my requests. More
by joshandjessmarschie
Other Employees Tagged: Jace Braun
January 19, 2023
Professional, friendly, prompt, competent personnel. We have all of our service performed at this facility. Always happy with service. We have all of our service performed at this facility. Always happy with service. More
by bbmj3
Other Employees Tagged: Jennifer Preston, Jace Braun , Mary Randell, Cole Tramel
January 08, 2023
Summit service department is really well organized and focused on customer satisfaction. I could not be happier with my experience focused on customer satisfaction. I could not be happier with my experience More
by mcgregor2006
Other Employees Tagged: Jace Braun , Mary Randell
January 04, 2023
I enjoy coming to Summit Automotive. You are very helpful with no pressure. Very informative and convenient customer service. Geoff, Mary and Elaina are awesome! Brock is a good one You are very helpful with no pressure. Very informative and convenient customer service. Geoff, Mary and Elaina are awesome! Brock is a good one in the Sales Group! Always enjoy visiting the showroom! More
by pkuzio
Other Employees Tagged: Jace Braun , Brock Boettcher, Mary Randell
January 04, 2023
Paid for a new backup camera to be instaleld. It already intermittanly is not working again within weeks. Have to come back for piece that was damaged during repair (dealer is covering this cos It already intermittanly is not working again within weeks. Have to come back for piece that was damaged during repair (dealer is covering this cost). More
by j
Other Employees Tagged: Mary Randell
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