Geoff Walker

Ron Tonkin Kia always provides the BEST service, not only in the purchasing process but in every department. in the purchasing process but in every department. More

by TIYAMCGRADY Verified Customer Verified Customer

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Anamie was literally amazing and very patient with us:) I really appreciated the care and quickness of it:) really appreciated the care and quickness of it:) More

by Janette stroud Verified Customer Verified Customer

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They promise, one thing or two things or three things and never deliver. They lured us in with a great deal and promised they wouldn’t charge us for the floor mats. By the time we left four hours later the m never deliver. They lured us in with a great deal and promised they wouldn’t charge us for the floor mats. By the time we left four hours later the monthly payment was $50 more per month than promised and when I got home, they had included the floor mats which I’m sure they his, wrapped into the price. They lied repeatedly about why the cost changed, but in the end, it was still pretty good deal. I would’ve gotten a Tesla and saved four hours of my life and walked away feeling less taken advantage of but The price really was still too good to pass up. I don’t know why this place can’t give customers a better experience save everyone a whole bunch of time and leave the customer feeling respected, but it is clearly not in their protocol. This is our second lease here, and there won’t be a third. More

by Feels scammy Verified Customer Verified Customer

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WORST DEALERSHIP EVER! Communication between departments and to the customer is horrible! I was lied to multiple times throughout my time there, about prices, financing opt Communication between departments and to the customer is horrible! I was lied to multiple times throughout my time there, about prices, financing options, and available services. The service manager especially was rude and unhelpful, and attempted to gaslight me about what he'd said when I was there in person, saying "I don't know who told you that... that doesn't sound like me... etc" when it was literally him that spoke to me previously and told me those things! I also kept being directed to voicemails when I'd call until i very bluntly told them to connect me to the highest manager available, at which point i got connected to the person i was originally trying to reach, who mysteriously had "not been in the office that day" when I'd called 5 minutes before. OVERALL -100/10 WOULD ONLY RECOMMEND THIS DEALER TO MY WORST ENEMY!! More

by Alex813 Verified Customer Verified Customer

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