Geoff Walker

Floyd Schafer and Geoff Walker are absolutely amazing. I had some issues with the leather stitching on my 2025 Kia Telluride SX Prestige XLine. I went to 2 dealers near my house and was pretty much told I had some issues with the leather stitching on my 2025 Kia Telluride SX Prestige XLine. I went to 2 dealers near my house and was pretty much told to eat dust. I emailed Floyd and explained my situation. He immediately responded back and told me they would take care of it. I was blown away the process with them was so easy. Floyd put me in touch with Geoff and scheduled me to have my bottom portion leather on my drivers seat replaced. Both them kept informed and updated with when seat cushion arrived and even asked when was a convenient day for me to bring it in. I was even more blown away they gave me a loaner car until part was replaced, I would have been happy to wait the 4 hours for them to replace the part. I can’t thank Floyd and Geoff enough for helping this ordeal so painless and easy. I’ll gladly drive my Telluride the distance and have it serviced there from now on, even if it’s a drive. If they are that easy to work with, I have zero reservations they won’t rip me off like the other two dealers would based on how they wouldn’t handle the simple warranty claim. Thanks a million Floyd and Geoff, you’re truly an asset to the Kia brand and your dealership. I’ll be seeing you both regularly for routine maintenance. More

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Had a good experience with staff and auto technicians. Felt great about my visit on this day. Felt great about my visit on this day. More

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Here’s a revised version: Tyler was great and helped me upgrade my K5. Although the financial manager was a bit pushy and seemed to rush the purchasing process, she was still helpful. Both of them were me upgrade my K5. Although the financial manager was a bit pushy and seemed to rush the purchasing process, she was still helpful. Both of them were nice and provided great customer service! More

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They were a pleasure to work, helpful and very understanding about my wants in a car. understanding about my wants in a car. More

by U2YAHOOS Verified Customer Verified Customer

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All of the staff here were incredibly nice to work with. I would recommend this specific dealership to anybody I know. I would recommend this specific dealership to anybody I know. More

by peyton.green914 Verified Customer Verified Customer

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Ron Tonkin Kia always provides the BEST service, not only in the purchasing process but in every department. in the purchasing process but in every department. More

by TIYAMCGRADY Verified Customer Verified Customer

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Anamie was literally amazing and very patient with us:) I really appreciated the care and quickness of it:) really appreciated the care and quickness of it:) More

by Janette stroud Verified Customer Verified Customer

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They promise, one thing or two things or three things and never deliver. They lured us in with a great deal and promised they wouldn’t charge us for the floor mats. By the time we left four hours later the m never deliver. They lured us in with a great deal and promised they wouldn’t charge us for the floor mats. By the time we left four hours later the monthly payment was $50 more per month than promised and when I got home, they had included the floor mats which I’m sure they his, wrapped into the price. They lied repeatedly about why the cost changed, but in the end, it was still pretty good deal. I would’ve gotten a Tesla and saved four hours of my life and walked away feeling less taken advantage of but The price really was still too good to pass up. I don’t know why this place can’t give customers a better experience save everyone a whole bunch of time and leave the customer feeling respected, but it is clearly not in their protocol. This is our second lease here, and there won’t be a third. More

by Feels scammy Verified Customer Verified Customer

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WORST DEALERSHIP EVER! Communication between departments and to the customer is horrible! I was lied to multiple times throughout my time there, about prices, financing opt Communication between departments and to the customer is horrible! I was lied to multiple times throughout my time there, about prices, financing options, and available services. The service manager especially was rude and unhelpful, and attempted to gaslight me about what he'd said when I was there in person, saying "I don't know who told you that... that doesn't sound like me... etc" when it was literally him that spoke to me previously and told me those things! I also kept being directed to voicemails when I'd call until i very bluntly told them to connect me to the highest manager available, at which point i got connected to the person i was originally trying to reach, who mysteriously had "not been in the office that day" when I'd called 5 minutes before. OVERALL -100/10 WOULD ONLY RECOMMEND THIS DEALER TO MY WORST ENEMY!! More

by Alex813 Verified Customer Verified Customer

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