George Bancroft

Picked up my 2016 Explorer, serviced it, and returned it the same day. Thank you for suggesting this...saved me a bundle of time. the same day. Thank you for suggesting this...saved me a bundle of time. More

Print

I had an issue with my 2020 Ford edge where it shuddered at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque conve at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque converter. After they installed the torque converter, however, the road test showed other failures. Long story short, they ended up overhauling the entire transmission. The best part is that they had given me a brand new 2026 Ford Explorer as a loaner for the entire time they had the vehicle. It took a while to fix, but like the pizza box says, "good food takes time". The service representative kept me informed frequently. And since the car is under the extended warranty I only had to pay $100 deductible. More

Print

Excellent workmanship. Professional and trustworthy. Zero delay to customers. Driving my car now after repairs feels new again after six years Professional and trustworthy. Zero delay to customers. Driving my car now after repairs feels new again after six years More

Print

Best service department was fantastic. They have your interests, never try to upsell on services not that are not needed, Very trust worthy and honest. They have your interests, never try to upsell on services not that are not needed, Very trust worthy and honest. More

Print

They work very hard to meet everyone 's needs. Often ex eeding expectations. Pleasant staff, too. Often ex eeding expectations. Pleasant staff, too. More

Print

I was very satisfied, bringing my car in for an oil change at Malouf Lincoln. I received professional courteous service. change at Malouf Lincoln. I received professional courteous service. More

Print

My Service manager was George. George provided outstanding service. The dealer Malouf sent a loaner car to my house and we exchanged the loaner and my Lincoln Navigator. My Lincoln George provided outstanding service. The dealer Malouf sent a loaner car to my house and we exchanged the loaner and my Lincoln Navigator. My Lincoln was serviced and returned to my home the next morning. It was inconvenient for me to exchange the loaner at the end of the day. Malouf accomodated me and made the exchange the next morning. I am very pleased with my service from Malouf More

Print

Lisa, Sal and the rest of the team are always polite and professional. This is the 3rd car I have purchased from this dealership and the service department is hands down the best. professional. This is the 3rd car I have purchased from this dealership and the service department is hands down the best. More

Print

Malouf is an excellent dealership. We bought our two vehicles here, and we continue to take them in for services when needed, and the care is always great. George has also always been We bought our two vehicles here, and we continue to take them in for services when needed, and the care is always great. George has also always been very kind and helpful! More

Print

It was great service and they even brought my vehicle to my home once completed. I would highly recommend this delership. my home once completed. I would highly recommend this delership. More

Print