George Bancroft

Waited for my car while being serviced. Any employee who happened to past by me while waiting was pleasant and greeted me warmly. Also asked if I needed anything. Any employee who happened to past by me while waiting was pleasant and greeted me warmly. Also asked if I needed anything. More

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Excellent service dept. Lisa who book appointments & my recalls is very knowledgeable & always Pleasant, which sets the tone for this dealership. Brian is also very good at Lisa who book appointments & my recalls is very knowledgeable & always Pleasant, which sets the tone for this dealership. Brian is also very good at serving my badlands Bronco. They handle my showroom cond Bronco w/care, which is VERY important to me! Cherry on top, is the pick up & delivery service. All the techs & service there is top shelve. More

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very good service I was called if I needed a repair........... very satisfied with the repair........... very satisfied with the More

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Vehicle was serviced and handed over to me on time. Got the regular servicing and few issues resolved. Got the regular servicing and few issues resolved. More

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Picked up my 2016 Explorer, serviced it, and returned it the same day. Thank you for suggesting this...saved me a bundle of time. the same day. Thank you for suggesting this...saved me a bundle of time. More

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I had an issue with my 2020 Ford edge where it shuddered at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque conve at around 2,000 RPM. Once I got above that to highway cruising speeds it was fine. I brought it in and they diagnosed it as needing a torque converter. After they installed the torque converter, however, the road test showed other failures. Long story short, they ended up overhauling the entire transmission. The best part is that they had given me a brand new 2026 Ford Explorer as a loaner for the entire time they had the vehicle. It took a while to fix, but like the pizza box says, "good food takes time". The service representative kept me informed frequently. And since the car is under the extended warranty I only had to pay $100 deductible. More

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Excellent workmanship. Professional and trustworthy. Zero delay to customers. Driving my car now after repairs feels new again after six years Professional and trustworthy. Zero delay to customers. Driving my car now after repairs feels new again after six years More

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Best service department was fantastic. They have your interests, never try to upsell on services not that are not needed, Very trust worthy and honest. They have your interests, never try to upsell on services not that are not needed, Very trust worthy and honest. More

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They work very hard to meet everyone 's needs. Often ex eeding expectations. Pleasant staff, too. Often ex eeding expectations. Pleasant staff, too. More

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I was very satisfied, bringing my car in for an oil change at Malouf Lincoln. I received professional courteous service. change at Malouf Lincoln. I received professional courteous service. More

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