George Czapp
George Czapp at Richard Bazzy's Shults Ford of Wheeling

George Czapp | Page 3

Service Manager

Richard Bazzy's Shults Ford of Wheeling

95 Robinson Dr
Triadelphia , WV 26059

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4.6
93 Reviews
4.6

93 Reviews

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93 Reviews of George Czapp

September 05, 2026

Dealership Rating
Employee Rating

I am never disappointed when I take my vehicle to this dealership! Amazing staff and service! More

by Brittneybaker79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike DeArdo, Tony Goodwin

Sep 05, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Your praise for our staff and service highlights what our service department strives for. Thank you for trusting us with your Ford Bronco Sport.

September 05, 2026

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I had vehicle scheduled for 2 issues and at end of the day , the primary issue was not addressed . I should have been notified that they were not going to get it looked at but did not find out till end More

by dicksong57
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for your feedback. We're sorry your primary concern was not addressed during your visit and understand how frustrating it must have been after traveling such a long distance. We appreciate you bringing this to our attention and will review our communication process to help ensure better updates and a more efficient experience in the future.

September 02, 2026

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After putting car in three times they finally fix s the original problem correctly - due to vacations and short staffing it began as a bit of a mess, but ended well. More

by CHOIRNENY
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Recommend Dealer
Yes

Other Employees Tagged: Brandon took first and asecond cons calls, did not call me back for follow up- George came back and did a great job.

Sep 15, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for sharing your experience. We're glad the original issue was ultimately resolved and appreciate your patience despite the delays caused by staffing challenges. Your feedback is valuable, and we'll continue working to provide a smoother and more efficient service experience.

September 02, 2026

Dealership Rating
Employee Rating

We bought a van from Shultz Ford. The day after the check engine light came on. Turned out to be a bad transmission. I called them back to talk with them about it. They hung up on me More

by murphygonzalez
Sales Price Transparency
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Recommend Dealer
No

August 30, 2026

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Always fast and reliable service. Brian always does an outstanding job. Along with the service writers More

by STEG311
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Recommend Dealer
Yes
Aug 30, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Your comments about our fast, dependable service and the dedicated support from our service writers are truly appreciated. Knowing that the service on your Ford Edge consistently meets your expectations is rewarding for our team.

August 29, 2026

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Good place to get your car serviced, advisors do a great job and the parts guys are great too More

by 1965JOHNN
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Recommend Dealer
Yes

Other Employees Tagged: Ben Holt, Dexter Hazel

Aug 29, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Your Ford EcoSport is in good hands with our service department. We’re glad our advisors and parts team made your service visit a positive experience.

August 28, 2026

Dealership Rating
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My truck wouldn’t start and had to be towed in. They kept it inside while it waited for its appointment. They got it done early! I love that the drivers brought it back to me. I like the mobile ser More

by MelKane
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon

Aug 28, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Our service team is pleased we could complete your Ford F-250 service ahead of schedule and have our drivers return it to you. Knowing that our mobile service and coupons made the process easier means a lot to our team.

August 26, 2026

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I always get good service. They are always on time, everyone is very helpful. Thanks! More

by T.SCHMIDT1954
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Recommend Dealer
Yes

Other Employees Tagged: Mike DeArdo

Aug 26, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Knowing that our team is consistently on time and helpful when servicing your Ford F-150 is rewarding. Your continued trust means a lot to our service team.

August 20, 2026

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It was a very quick and efficient service. Bryon is very professional, he followed up timely! More

by khessgwen
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Recommend Dealer
Yes
Aug 20, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Knowing the quick and efficient service met your expectations is rewarding. Hearing that our team could follow up promptly and professionally on your Lincoln Continental means a lot to our service department.

August 20, 2026

Dealership Rating
Employee Rating

Prompt friendly greeting, text message allowed me to follow progress. Manager came out when done with keys and told me any issues don't hesitate to call and shook my hand. Couldn't ask for better. More

by mysliwiec73
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Hearing that you found our text updates helpful during the service on your F-250 means a lot to our service department. Knowing you felt supported by our manager’s friendly handoff and offer to assist is truly rewarding.

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