George E. GUSHULAK II | Page 15

Excellent experience. George provides impeccable customer service and Gino is just a downright awesome sales guy. He makes you feel comfortable through the whole process and doesn’t give any pressure, just f service and Gino is just a downright awesome sales guy. He makes you feel comfortable through the whole process and doesn’t give any pressure, just facts and trying to help. More

by JESSICA.COLEMAN Verified Customer Verified Customer

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Always Great Service Been servicing my vehicles with George Gushulak for 12+ years. The customer service has always been above and beyond, and they are constantly striving Been servicing my vehicles with George Gushulak for 12+ years. The customer service has always been above and beyond, and they are constantly striving to improve the overall experience. The whole team is very professional and attentive, keep up the great work guys. More

by PAUL.BEHNKE Verified Customer Verified Customer

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great service! well done....!!!!! Guys did a good job.....went the extra mile. The shop has always been well managed and the staff is very helpful and fair. well done....!!!!! Guys did a good job.....went the extra mile. The shop has always been well managed and the staff is very helpful and fair. More

by dano Verified Customer Verified Customer

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Very good service this time . Was kept informed about my car , waiting area very pleasant , and I got a loaner which was very helpful and appreciated . car , waiting area very pleasant , and I got a loaner which was very helpful and appreciated . More

by DIANASVINES Verified Customer Verified Customer

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I use dealerships for the service of all my cars. This was THE WORST experience I have ever had. I LITERALLY could not get anyone from the service department on the phone. I brought in my car for an oil was THE WORST experience I have ever had. I LITERALLY could not get anyone from the service department on the phone. I brought in my car for an oil change and 4 days later had to literally uber myself to the dealership just to find out what was going on. No apologies. No remorse. Just plain terrible customer service. I am SHOCKED from a dealership that promised me red carpet treatment. More

by Metsare1 Verified Customer Verified Customer

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Excellent Service George is always very helpful and attentive to make sure my car gets the precise service needed to insure it continues to be properly maintained. George is always very helpful and attentive to make sure my car gets the precise service needed to insure it continues to be properly maintained. More

by KKASIANOVITZ Verified Customer Verified Customer

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Good service George was quite helpful arranging regular maintenance on my Q5, as well as a service recall. He also helped me with the muffler cover which fell off George was quite helpful arranging regular maintenance on my Q5, as well as a service recall. He also helped me with the muffler cover which fell off the car. I'll ask for him next time More

by KEVIN.M.MURRAY Verified Customer Verified Customer

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I needed to bring my 2015 Q7 in for diagnosing a repair. I drop the vehicle off and a day and a half later George calls me to let me know my Audi does need a repair. He tells me he has to order parts and so I drop the vehicle off and a day and a half later George calls me to let me know my Audi does need a repair. He tells me he has to order parts and some are on back order estimating a couple weeks. The nice thing is they let me use a courtesy vehicle while I was without my car. About three weeks go by and I’m calling and texting George to get an update on where we are at. With in a couple days I get a voicemail from George to call him. He tells me while they had my vehicle pulled apart the technician accidentally misdiagnosed my vehicle repair from the very beginning. The icing on the cake is they had THOSE parts good in stock. A lot of time wasted and frankly trust lost at this point. George apologizes when I pick up the car, but didn’t offer a discount or to even cover my diagnosis fee, correction, MIS diagnosis fee. My car gets returned to me dirty. Just a bad experience. Really disappointed with how it all turned out. More

by ACEDEUCES702 Verified Customer Verified Customer

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Excellent service! George is great to work with and makes the process extremely easy. I request him every time I have to book an appointment the process extremely easy. I request him every time I have to book an appointment More

by ALLIEKMATTHEWS Verified Customer Verified Customer

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George has always done everything to provide the best service. Setting me the appointment when I needed to and having the car ready the same day since we do not leave in San Diego and have to drive just service. Setting me the appointment when I needed to and having the car ready the same day since we do not leave in San Diego and have to drive just for the service. More

by GFLORES2 Verified Customer Verified Customer

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