George E. GUSHULAK II | Page 14

Timely Service Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptn Thank you George &Assistant; As a walk in was able to get my vehicle's service done within hours. Thanks to the service department for their promptness & quality of their work!! More

by ROSAANGEL2013 Verified Customer Verified Customer

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inaccurate inspection results and poor attitude I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various rep I booked an oil change and shared engine light on. (This has happened 3 times since purchasing car in June, and each time the results from various repair shops have shared the code reading is not consistent. The light goes off for a while and returns, with new readings). When I went in for my scheduled oil change, I was told they dont do oil changes. They only provide services and can do the one I had a "free coupon for" when I first came to them after buying the used Audi in June ... for $199 or the 95K one for $499. I came for an oil change and a reading on the code. Instead I paid $400 for an oil change and was given an estimate for new pads and brakes and $5K for motor mounts etc. I took to 2 other shops. Both confirmed they were not sure where the pad/rotors recommendation came from (as I had just had that done less than 3 or 4 months ago) and said the code reading was inconclusive, so I will now be going to another specialist to get the engine light corrected. I don't need to be part of a quota. I've already been swindled by PCH Auto on this vehicle that I still 9 months later do not have clear title to and paid for a warranty but it was never purchased by the embezzler that owned PCH Auto in Oceanside. I've spend over $4K in repairs, Paid $9K for a little used car to get me around and now I have untrust worthy suggested repairs that put my repairs above the cost of the vehicle in just 9 short months of ownership with no clear title. (In other words I can't sell it.) More

by jenae1 Verified Customer Verified Customer

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George took care of business as always both in keeping me informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. informed and making sure the problems were fully diagnosed and repaired so that I would be completely satisfied. More

by ROB Verified Customer Verified Customer

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I have the best service rep ever! George. He looks over what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we what I have had done, suggests what not only needs to be done but what does NOT need to be done this visit. They have a great lounge for us while we wait and accommodate us at every turn. More

by VICKIERIGGS Verified Customer Verified Customer

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Emergency Battery Replacement My car wouldn't start Monday morning, I got a jump start and drove it straight to the service center for repair. I didn't have an appointment but they My car wouldn't start Monday morning, I got a jump start and drove it straight to the service center for repair. I didn't have an appointment but they were able to get me in same day, a Lyft to and from work and my battery replaced all the same day. George was super helpful and as always Manny and Jerald were fantastic too! More

by CADENMEDINA360 Verified Customer Verified Customer

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GREAT SALES , GOOD SERVICE, BAD CAR Great sales process. Good service. THE ONLY BAD THING IS THAT I BUY A Q8 AND THE BATTERY WAS DEFECTIVE, I HAD TO RETURN THE NEXT DAY IN A TOW CAR. Great sales process. Good service. THE ONLY BAD THING IS THAT I BUY A Q8 AND THE BATTERY WAS DEFECTIVE, I HAD TO RETURN THE NEXT DAY IN A TOW CAR. More

by R.CHAVEZ1 Verified Customer Verified Customer

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30k service maintenance review The whole process from scheduling the service to dropping of my car (and getting a loaner) was awesome. At the end of the day, the service technician The whole process from scheduling the service to dropping of my car (and getting a loaner) was awesome. At the end of the day, the service technician also provided a video outline of the issues that needed to be fixed. The whole experience was very smooth and I applaud the Audi San Diego service team! More

by SHRIVASS Verified Customer Verified Customer

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I've always experienced great service both from the mechanical point of view and the personal point of view. I've always serviced my Audis at Audi San Diego. mechanical point of view and the personal point of view. I've always serviced my Audis at Audi San Diego. More

by MARK@MWSTEELE Verified Customer Verified Customer

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Great job George! Great service is the norm when working with George. I have been a customer of this dealership since 2004. George and the service team continues to pro Great service is the norm when working with George. I have been a customer of this dealership since 2004. George and the service team continues to provide excellent customer service. More

by MKB326 Verified Customer Verified Customer

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Good service and friendly, helpful service personnel. And a good waiting room with coffee, snacks, sodas, and wifi since I opted to stay and work remotely for a few hours while waiting for the car. a good waiting room with coffee, snacks, sodas, and wifi since I opted to stay and work remotely for a few hours while waiting for the car. More

by pgj Verified Customer Verified Customer

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