George Faccio | Page 2

George is extremely knowledgeable and understanding. Michael explained everything about the technology of the car. Michael explained everything about the technology of the car. More

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The service department is top notch. While they may be busy, your Audi will be in good hands. While they may be busy, your Audi will be in good hands. More

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George Faccio was very nice and easy to work with. Great service and representatives compared to other Audi dealerships I've been to. Highly recommend purchasing at Biener Audi. service and representatives compared to other Audi dealerships I've been to. Highly recommend purchasing at Biener Audi. More

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Humiliating experience from a dealership that does not honor their deal! I am in wine business, but the car they had in stock did not have mats for the floor and the trunk cover. I told them that I need honor their deal! I am in wine business, but the car they had in stock did not have mats for the floor and the trunk cover. I told them that I need them to protect the floor from possible breakage and to protect my products from the sun. They said no problem. Then, after I signed everything, they left out a cargo mat. They claimed that I did not ask for a "cargo mat" but only asked for floor mat. I did not know that there was a difference! I explained to them why I needed them but they could care less. This was all done by George Faccio. Sales Manager DREW yelled at me, saying that he never said the word CARGO, and it is all a-la-carte! So, I was supposed to negotiate front wheel, back wheel and cargo all separately? Don't even count on hearing from the GM, even after I sent an email and left a voicemail. FAMILY OWNED? TREAT the customer like a FAMILY? Just a BLUNT LIE! A few days later, George Faccio called me and tried to have to remove a bad review. He said that he could sell me a cargo mat at cost. Original price was $165. He said his cost was $145. Another LIE. I just got it on Ebay from an Audi dealership in CA for $110 that includes shipping. I highly doubt that the cost on the cargo mat is $145. Just stay away from these people. UNBELIEVABLE! More

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The service department was excellent. From the minute I drove in everyone was attentive and friendly. I was constantly updated with what was going on. It did take over 6 mos to get the proper working key drove in everyone was attentive and friendly. I was constantly updated with what was going on. It did take over 6 mos to get the proper working key More

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The entire team at Beiner Audi is extremely professional. Could not have a better experience. George Faccio was informative as well pleasant to deal with. Could not have a better experience. George Faccio was informative as well pleasant to deal with. More

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Simple! My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd Audi and loved every one I owned. (especially my 2010 s4, FUN!) More

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They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire t pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire team. More

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Always Treated Like Family I have been leasing with Biener Audi for almost 6 years. I recently had an accident and had to get a new lease very quickly. The sales department wa I have been leasing with Biener Audi for almost 6 years. I recently had an accident and had to get a new lease very quickly. The sales department was wonderful...guiding me through the process and doing everything possible to meet my price point and expectations. I have always had exceptional service at Biener...from both the Sales and Service departments. They truly treat you like family each and every time. More

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Honest, Trustworthy What a difference between Biener Audi and Lynbrook Audi!! At Biener George F. gave me honest information compared to how I was mislead at Lynbrook. E What a difference between Biener Audi and Lynbrook Audi!! At Biener George F. gave me honest information compared to how I was mislead at Lynbrook. Each and every person I came into contact with at Biener was well informed and treated me with respect. I recommend anyone to seek out George at Biener, he went above and beyond to give me a great deal. I will definitely be back. More

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