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George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma
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George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
411 Reviews
4.7

411 Reviews

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411 Reviews of George Hadgigeorgiou

May 10, 2025

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Employee Rating

He was very helpful in making sure the process of getting my oil change done went smoothly and efficiently. More

by santiagojordan13
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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May 10, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2025

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Awesome experience as always. The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar an More

by Jeruito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Nick Feruito, Jeremy Watson, Matt Newman, Dylan Yavorsky , Courtney, Shannon

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May 09, 2025

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I was treated in a courteous manner and my oil change, tire rotation was handled in a timely manner. More

by jlyurichak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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May 09, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

May 09, 2025

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Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

by Uvgotdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Jeremy Watson, Matt Newman, Dylan Yavorsky

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May 09, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2025

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I'll have to let you know after we pick up the new Bronco that we were supposed to pick up yesterday... More

by MSFORZO
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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May 08, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 09, 2025

MSFORZO responded

I've always been a Ford man and bought many Fords over the years from various Ford dealerships in the area...when I find a dealer that I like I usually stick with them. I really liked Gillingham Ford and bought 4 vehicles from them because of their service department, and was very disappointed when I found out they were selling out to Ganley Ford, but I figured I'd give them the benefit of the doubt and give them a try. I've had my F-350 Super Duty there 4 times for service and found their service department so far has been very comparable to Gillingham's, and I've been very happy with their courteous service, so much so that we just took delivery on a Bronco Sport Outlander for my wife tonight, and we're very happy with our buying experience through their sales department. I was a bit disappointed that there hasn't been a solution yet for the recall that's been on my truck since December when I was there for an oil change Tuesday, but I know that's on the company and not the dealer! Overall I'm very happy dealing with Ganley Ford and am looking forward to many years of the same good service I received when dealing with Gillingham!

May 07, 2025

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Very professional and treated with respect,I actually felt important even though it was others getting serviced👍🏽 thanks for being kind and keeping me informed throughout the process, even my wait time More

by JENENEG00LSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Dylan Yavorsky

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May 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 09, 2025

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2025

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Employee Rating

It was a good experience. It was a very good experience. It was a very very good experience. More

by GKLEO7635
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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May 06, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 05, 2025

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Employee Rating

Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Jeremy Watson, Matt Newman, Dylan Yavorsky

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May 07, 2025

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 01, 2025

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Employee Rating

Wanna charge over a $1,000 for something that cost over $600 less elsewhere. I won’t be bringing my car back to this dealership. More

by EARTHBOUND84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

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May 04, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 30, 2025

Dealership Rating
Employee Rating

Efficient, professional & easy with which to communicate friendly, a nice waiting room and accommodatins More

by Linda Rhea
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Apr 30, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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