George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
655 Reviews
4.8

655 Reviews

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655 Reviews of George Hadgigeorgiou

April 18, 2026

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Employee Rating

Always kind and considerate. George is a true professional. I asked about other things covered under the premium warranty and George made it happen. Nice experience! More

by MARKKAZ700
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 18, 2026

Ken Ganley Ford Parma responded

George’s dedication in securing coverage under your Ford Escape’s premium warranty is wonderful. We’re glad his professionalism and kindness made your service experience seamless. Enjoy driving your Escape with peace of mind.

April 14, 2026

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Employee Rating

I went a week early by accident but the team was able to assist. Super helpful and speedy service thanks again! More

by jennajam24
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 14, 2026

Ken Ganley Ford Parma responded

We’re glad we could accommodate your early visit so smoothly. Thank you for recognizing our quick and helpful service on your Ford Focus. It was a pleasure to earn your five-star rating.

April 14, 2026

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Employee Rating

Ganley Ford always takes good care when selling and servicing my cars. Gets the work done on time the first time. More

by KENNSMITHF2G
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 14, 2026

Ken Ganley Ford Parma responded

It’s great knowing our team took good care with your Ford Escape purchase and service. George will be thrilled to hear you appreciated the on-time, quality work. We look forward to assisting you again soon.

April 09, 2026

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Very polite and honest The place was very clean and everyone had a smile on there face More

by ceceturner59
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 09, 2026

Ken Ganley Ford Parma responded

Thanks for noting how polite and honest our team was during your Hyundai Kona service. George and everyone here enjoyed keeping the facility clean and welcoming. We look forward to caring for your Kona again.

April 08, 2026

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Employee Rating

Amazing staff. Never felt more comfortable in a service department, particularly as a female. We have been going there for four years since we bought the car for my More

by tblackpcb
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 08, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear our team made you and your daughter feel right at home in our service department. We appreciate your loyalty over the past four years and are glad our staff knows your daughter by name and treats her like family. Thank you for trusting us with your Ford EcoSport.

April 02, 2026

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Employee Rating

Didn't even tell me about recalls. The car was having an issues and it took forever to get it fixed and I had to get your customer relations in hand to actually give me a loaner car so More

by Help2
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson, Dylan Yavorsky , George Hadgigeorgiou

Apr 02, 2026

Ken Ganley Ford Parma responded

Hello we would like to address your concerns. Can you please reply here OR email ganleyfordhelp@ganleyauto.com your full name and phone # so that we can contact you. Thanks!

Apr 02, 2026

Help2 responded

You guys have tried i guess. I lost half my subscription for sirius xm because you all had my truck and i was told to purchase it and bring in a receipt. But im sure you all could have reset it. To be completely honest, my experience was pretty crappy. The only two i have anything positive to say about is jody the customer relations person, and jeremy the manager of the maintenance. I just got nonstop Text to review so I did.. the only way I’ve ever shopped there again of the two car sales people that I had to get fired. They lied to me about the recalls never told me about them, which is illegal in the state of Ohio. And the fact that I had all those things wrong on my truck, but yet it was certified shows that they just marked it good but never really checked it which also is again as a legal in Ohio. So I’ve got a lot of documentation on that. I don’t know what there is to do that the dealership could do to make things better. Im still waiting for the last two things to be done but guess stuff was back ordered but the sad part is i purchased the truck in November and its still not finished. Kole Durant.

Apr 02, 2026

Help2 responded

You guys have tried i guess. I lost half my subscription for sirius xm because you all had my truck and i was told to purchase it and bring in a receipt. But im sure you all could have reset it. To be completely honest, my experience was pretty crappy. The only two i have anything positive to say about is jody the customer relations person, and jeremy the manager of the maintenance. I just got nonstop Text to review so I did.. the only way I’ve ever shopped there again of the two car sales people that I had to get fired. They lied to me about the recalls never told me about them, which is illegal in the state of Ohio. And the fact that I had all those things wrong on my truck, but yet it was certified shows that they just marked it good but never really checked it which also is again as a legal in Ohio. So I’ve got a lot of documentation on that. I don’t know what there is to do that the dealership could do to make things better. Im still waiting for the last two things to be done but guess stuff was back ordered but the sad part is i purchased the truck in November and its still not finished. Sadly was one of the worst dealerships experiences ever. Kole Durant. 614-961-0481

April 01, 2026

Dealership Rating
Employee Rating

I would never dream of taking my vehicle anywhere else. I would never dream of taking my vehicle anywhere else. George and Jeremy always make sure my vehicle is well taken care of and my repairs are always More

by ALICIAJEFFERY48
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 01, 2026

Ken Ganley Ford Parma responded

Thank you for the five-star review and for trusting us with your Bronco Sport service. We’re glad George and our service team deliver accurate repairs on the first visit. We appreciate your loyalty and look forward to keeping your Bronco Sport in great shape.

March 31, 2026

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Employee Rating

Waited forever to get a key made then I asked if my parts came in for my other car to be told no...was supposed to be there in 3 days More

by Rodneysantiago18
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

Apr 02, 2026

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, We know that you spoke with our service manager about your parts being on back order and he is trying to find them ASAP. He will contact you as soon as we have the parts. Thanks!

Apr 04, 2026

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, Rodney, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 25, 2026

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Employee Rating

It was great I don't have much to add, everyone was nice and friendly, they got my tire changed More

by csuperman7
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Mar 25, 2026

Ken Ganley Ford Parma responded

Thank you for the perfect rating. We’re pleased our team was friendly and handled your Ford Mustang Mach-E tire change smoothly. We look forward to assisting you with any future needs.

March 25, 2026

Dealership Rating
Employee Rating

Very good. Ok, very good front office service. The only thing I would recommend is that you verify mileage checks. My truck just hit 80000 miles before I came i More

by Stephen.k.mansfield
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Mar 25, 2026

Ken Ganley Ford Parma responded

It’s great to hear our front office team provided solid service. We apologize for not noting the 80,000-mile check on your Ford F-150 and appreciate you letting us know. Thank you for the five-star rating and we will be more attentive to mileage milestones on future visits.

Mar 27, 2026

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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