George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma

George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
749 Reviews
4.8

749 Reviews

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749 Reviews of George Hadgigeorgiou

August 21, 2026

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Employee Rating

They did a great job. I will recommend them to anyone else. George was polite and friendly; he's a great guy. More

by Lasthunter928
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 21, 2026

Ken Ganley Ford Parma responded

Your comments about George’s polite and friendly service highlight what we aim for in every visit. Knowing that you’ll recommend us and that the service on your Ford Explorer met your expectations means a great deal to our service department.

August 21, 2026

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Great friendly atmosphere. Kristy and John made leasing my new explorer easy and were great to work with More

by ALEXADERGREIF419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Ken Ganley Ford Parma responded

We’re glad the atmosphere in our service department felt welcoming. Knowing that Kristy and John made the service on your Ford Explorer smooth means a lot to us.

August 20, 2026

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George is easily the most patient man alive. He has taken care of me every single time I have been in, and he always explains everything so that I understand. I couldn't ask for a better interac More

by cal_pacino
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 20, 2026

Ken Ganley Ford Parma responded

Patient communication is central to how our service department supports each visit. Knowing that George’s clear explanations and care helped you understand every step means a lot to our team. Thank you for trusting us with the service on your Bronco Sport.

August 16, 2026

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Professional service. On time. Very happy. He explained the length of time it would take and what would be done. Very pleased More

by DICHY
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 16, 2026

Ken Ganley Ford Parma responded

Hearing that George explained the timeline and work plan clearly means a lot to our service team. We’re glad the service on your Ford Focus was completed on schedule and met your expectations.

August 15, 2026

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Car took forever to get diagnosed, seemed as it was not a priority because of warranty work. Took 3 weeks to complete. Was kept informed as to what was going on. Service Manager never returned phone call, ag More

by SWOODS924
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

Aug 17, 2026

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 13, 2026

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Employee Rating

Completed the tire sensors and checked every thing else even finished the recall that I had More

by blackrosebuds65
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 15, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your recent experience with us! We're thrilled to hear that we were able to meet all your needs and address any concerns, including the recall. We appreciate your business and look forward to serving you again in the future.

August 12, 2026

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Had an excellent experience with the service department. Matt and Jeremy were fantastic along with the service tech working on my van did a top notch job!!! Highly recommend. More

by jrwrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Ken Ganley Ford Parma responded

Your praise for Matt, Jeremy, and our technician reflects the dedication we bring to every service visit. We’re glad they provided top-notch care for your Ford Transit-250, and we appreciate your recommendation.

August 11, 2026

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Very professional Listened to my concerns and took care everything Scheduled an appointment very quickly to handle my cars situation More

by FLY4GIO
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Aug 11, 2026

Ken Ganley Ford Parma responded

Your feedback that we scheduled your Ford EcoSport’s service so promptly and took care of all your concerns truly matters. Hearing that our service department listened closely and handled everything efficiently means a lot to us.

August 11, 2026

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I had a good experience at Ken Ganley Ford Parma, I always do. Everyone there is really nice. David Swift in the service dept handled all my concerns, he was very knowledgeable and was wonderful to wor More

by TODD.WISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Vicente, David Swift

Aug 11, 2026

Ken Ganley Ford Parma responded

After choosing our dealership for your second new 2023 Ford Edge, your continued trust means so much to our team. Knowing that David’s knowledge and friendly approach made the oil change and air filter replacements smooth is truly encouraging.

August 08, 2026

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Employee Rating

They wrongly put stickers on my car saying i need an oil change in 5000 miles when the oil my car requires lasts for 7 miles. Ive asked them to fix and address this multiple times only to get pushback and i More

by JULIESHERRY
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

Aug 13, 2026

Ken Ganley Ford Parma responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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