Great communication and followed up on every issue Would
highly recommend the dealership and george
highly recommend the dealership and george
More
by Jameshillmdmba
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Sep 25, 2026 -
Ken Ganley Ford Parma responded
Thank you for recommending our dealership and George. We’re glad our communication and follow-up on your Ford F-150 service met your expectations.
George was great to work with.
Communication was real
Smooth. Every thing was quick and easy!!!
Communication was real
Smooth. Every thing was quick and easy!!!
More
by Rick Arsic
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
Ken Ganley Ford Parma responded
Knowing that George’s clear updates made the service on your F-150 quick and seamless is rewarding. Your kind words and five-star rating mean a lot to our service department.
It was great service and fast got me out as quick as u
can and was willing to help me as much as he can great service.
can and was willing to help me as much as he can great service.
More
by LOSOTHEGREAT1987
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Sep 22, 2026 -
Ken Ganley Ford Parma responded
Our service department, with George assisting, was glad to get your Bronco back on the road quickly with attentive help. Your five-star rating and feedback mean a great deal to us.
Everything was good.
Planning to come back My car was ready as planned thank you
Planning to come back My car was ready as planned thank you
More
by Pfoutsgram
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Sep 22, 2026 -
Ken Ganley Ford Parma responded
Thanks for the kind words and five-star rating. We’re glad your Ford Edge was ready as planned, and we look forward to your next visit.
They are great.
Always polite and kind. Service is great. Coffee is amazing! Check them out.
Always polite and kind. Service is great. Coffee is amazing! Check them out.
More
by shannon.negrey
Service Price Transparency
Sep 19, 2026 -
Ken Ganley Ford Parma responded
Your praise of our team’s kindness and coffee bar means a lot to our service department. Thank you for recommending us and trusting us with service for your Ford Escape.
This was my first trip in with my 2025 ford escape.
I was pleased with the service.
I was pleased with the service.
More
by tellynnsay57
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Ken Ganley Ford Parma responded
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Purchased a used 2017 Ford Explorer that had a bearing
noise in it from day 1 ,had vehicle back numerous times, and they never fixed the problem, spoke to general manager Tom Yerace, who told me he wou
noise in it from day 1 ,had vehicle back numerous times, and they never fixed the problem, spoke to general manager Tom Yerace, who told me he would help me, he was always in meetings when I tried to call back to let him know the problem was still there after they replaced numerous parts that weren't the problem. Then they advised me it was the tires, and I needed to replace them also, they said they wouldn't pay for them because warranty they gave me for 90 days expired. I ended paying for new tires out of pocket, which was 872 dollars, and that still wasn't the problem . Went to another Ford dealership that said left front wheel bearing hub was bad, which I said from day one was the problem, and I paid for that out of pocket also. I can't believe a Ford dealership would treat a retired senior like this, but I would never purchase another vehicle from Ken Ganley Ford.
More
by carlor2991
Verified Customer
Verified Customer
Great service.
I continuously updated one service of my vehicle. George was very nice. Great customer service
I continuously updated one service of my vehicle. George was very nice. Great customer service
More
by Djbeasley
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Sep 15, 2026 -
Ken Ganley Ford Parma responded
Knowing that our updates kept you informed throughout the service on your Ford Fiesta means a lot to our service department. We’re glad George could make your visit more pleasant with his friendly support.
Was an easy process.
Everything went smoothly with no issues. Very friendly and goes above and beyond
Everything went smoothly with no issues. Very friendly and goes above and beyond
More
by Help2
Verified Customer
Verified Customer
Other Employees Tagged:
George Hadgigeorgiou
Sep 15, 2026 -
Ken Ganley Ford Parma responded
Going the extra mile is at the heart of how our service department operates. Hearing that the service process was easy, seamless, and friendly means a lot to our team.
Very professional and nice the valet car service for
service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place
service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place
More
by Eliezer Santana
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Ken Ganley Ford Parma responded
Knowing that our valet pickup and delivery met your expectations means a lot to our service team. Your recommendation is the highest compliment, and we appreciate you trusting us with your Ford Transit-350.
Dealer Reviews
Cars for Sale
Dealer Log In
