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George Hadgigeorgiou

Overview Reviews (780) Inventory (240)

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George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

780 Reviews

Overview Reviews (780) Inventory (240)

4.8

780 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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780 Reviews of George Hadgigeorgiou

October 23, 2026

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Employee Rating

Great communication, helpful selecting tires. I am extremely satisfied and would ll definitely remain a loyal customer. I am extremely satisfied and would ll definitely remain a loyal customer. More

by richardsonandkucharski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your five-star review. Hearing that our communication was clear and our service team was helpful in selecting tires means a lot to us.

October 23, 2026

Dealership Rating

Employee Rating

Very good service. Not a long wait. Good coffee. Waiting room is very pleasant, indeed. Not a long wait. Good coffee. Waiting room is very pleasant, indeed. More

by dlfan6791

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 23, 2026 -

Ken Ganley Ford Parma responded

Knowing our team delivered smooth service and kept your wait time brief is rewarding. Your praise of our coffee and welcoming waiting room means a lot to our service department.

October 22, 2026

Dealership Rating

Employee Rating

General manager is excellent I purchased my Taurus in 2015 and I keep up with my oil changes there and I'm satisfied 2015 and I keep up with my oil changes there and I'm satisfied More

by Sonja

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 22, 2026 -

Ken Ganley Ford Parma responded

Your praise of George’s leadership means a lot to our team. We’re glad the service on your Ford Taurus has kept you satisfied over the years.

Oct 24, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words! We're thrilled to hear that you're satisfied with your Taurus and our service. Our general manager works hard to ensure a great experience for our customers. We appreciate your loyalty and look forward to serving you for many more oil changes!

October 20, 2026

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Employee Rating

Very professional. Answered all of my questions. Addressed any concerns I had. Overall great experience Answered all of my questions. Addressed any concerns I had. Overall great experience More

by jim.soreo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 20, 2026 -

Ken Ganley Ford Parma responded

Your note about us answering all your questions and addressing every concern highlights what we aim for in our service department. Hearing that you found the service on your Ford F-150 professional and thorough means a lot to us.

October 20, 2026

Dealership Rating

Employee Rating

They followed up and let me be informed all the way. Way to go i will be back Way to go i will be back More

by BTONKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Watson, Dylan Yavorsky, Mark Owens, David Swift

Oct 20, 2026 -

Ken Ganley Ford Parma responded

Your note about us keeping you informed throughout your Ford Edge service highlights our focus on clear communication. Hearing that you’ll be back means a lot to our service team.

October 19, 2026

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Employee Rating

Great friendly and very fast service would recommend this place anytime. Car runs great now thank you. place anytime. Car runs great now thank you. More

by Jennie Lane

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza, Jeremy Watson, Dylan Yavorsky, Mark Owens, David Swift , Matt Voloschuk

Oct 19, 2026 -

Ken Ganley Ford Parma responded

Hearing that you found our service on your Fiesta friendly and fast enough to recommend means a lot to our service team. We’re glad your Fiesta is running great again and appreciate you trusting us with its care.

October 17, 2026

Dealership Rating

Employee Rating

George felt very comfortable talking with him . I'd bring it back if need it I'd bring it back if need it More

by cĺedoʻc15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2026 -

Ken Ganley Ford Parma responded

We’re glad you felt comfortable chatting with George during the service for your Ford Escape. Our service department is here whenever you need additional assistance.

October 17, 2026

Dealership Rating

Employee Rating

Every time I come there with any issue with my car, it gets fixed right away. Everyone is amazing and I appreciate you guys. Thank you. gets fixed right away. Everyone is amazing and I appreciate you guys. Thank you. More

by SEASHELL0316

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 17, 2026 -

Ken Ganley Ford Parma responded

We’re glad each visit to our service department has resulted in a prompt repair for your Ford Bronco Sport. Knowing you appreciate our team’s friendly, efficient support means a lot to us.

October 16, 2026

Dealership Rating

Employee Rating

Easy to work with and expedient I have you enough I said what is said what is said More

by DONJARECKI62

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 16, 2026 -

Ken Ganley Ford Parma responded

We’re pleased the service on your Ford Explorer was smooth and efficient. Knowing you found our team easy to work with means a lot to us.

October 15, 2026

Dealership Rating

Employee Rating

Great job, kept me updated. Reasonable time for repairs. Very knowledgeable, Very polite, Knows his job. Reasonable time for repairs. Very knowledgeable, Very polite, Knows his job. More

by blakerosemarie1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 15, 2026 -

Ken Ganley Ford Parma responded

Knowing you found our updates timely and that the repair on your Ford Edge was completed promptly is rewarding. Your recognition of our team’s expertise and courtesy means a lot to us.

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