George Peters
George Peters at Shottenkirk Nissan Katy

George Peters | Page 6

Service Drive Manager

Shottenkirk Nissan Katy

25550 Kingsland Boulevard
Katy, TX 77494

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4.8
345 Reviews
4.8

345 Reviews

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345 Reviews of George Peters

June 12, 2024

Dealership Rating
Employee Rating

Excellent service! !! A service advisor attended to me as soon as I pulled up. They were very polite and knowledgeable. More

by AVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

June 11, 2024

Dealership Rating
Employee Rating

George goes above and beyond and I will always recommend your facility for service repair if I have any friends that are looking for a Nissan dealership. More

by RAHOHO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 01, 2024

Dealership Rating
Employee Rating

I was there for an oil change & it took 2 hours. Also, I felt the service department was trying to up charge me with items that equaled well over $3000!!! I was quite overwhelmed. More

by DCADE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 03, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 and ask for one of our managers.

May 04, 2024

Dealership Rating
Employee Rating

Martin Ortega was the best. Service with a smile and good attitude. He helped me through the entire process. He made things simple. More

by onejohn319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Gutierrez, Martin Ortega, Maria

May 06, 2024

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

April 21, 2024

Dealership Rating
Employee Rating

Fixed my car even when I thought it would be impossible, appreciate the effort, my car now works like new. More

by JUAN.OVIEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Gutierrez, Martin Ortega

Apr 22, 2024

Shottenkirk Nissan Katy responded

JUAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 12, 2024

Dealership Rating
Employee Rating

Alex is the best. She is the only person I deal with in the service department. She is also the main reason I come back. More

by KILLER171220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Gutierrez

Apr 16, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 04, 2024

Dealership Rating
Employee Rating

Always a great experience here. Love the service department staff. They are fantastic. Appreciate the way they take care of their customers. You don't come across quality of service More

by WENDYMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ross

Apr 05, 2024

Shottenkirk Nissan Katy responded

WENDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 06, 2024

Dealership Rating
Employee Rating

Thank you for the continued excellent service that you provide. I highly recommend this dealership for servicing. More

by RAHOHO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malick Mbow

Mar 07, 2024

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

March 01, 2024

Dealership Rating
Employee Rating

Haven't had much interaction however felt as though first attempt to get resolution for issues was not being addressed professionally. Basically told by Mr. Antonio Fernandez I was lying about wheel lock ke More

by LAVETTLEEAKA
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

February 27, 2024

Dealership Rating
Employee Rating

George always provides the best customer service. The techs are always very thorough and very communicative. Truck comes back better than I brought it in everytime More

by SACOB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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