George Stavrakis | Page 24

Puts politics over customer experience and safety. George in maintenance refused to put on a mask after I notified him that the mandate was still in effect. I shared that my wife died because people w George in maintenance refused to put on a mask after I notified him that the mandate was still in effect. I shared that my wife died because people were not taking the COVID pandemic seriously. George tried to start an argument with me and extended a 1.5 hour appointment to 3 hours. Left a voicemail for David, manager, about Geroge's tantrum and I have not heard back. They seem to allow their personal politics to disrupt their ability to follow the law and even care about their customers. I will be fully utilizing the remaining services I have paid for, but will be purchasing future vehicles from another dealership and possibly a different manufacturer. 33 and will likely need a work truck for the farm, a larger vehicle for transporting groups of people, and will definitely replace my rav4 with an all electric version after existing coverage/warranties expire. Staff succumbing to what is looking to be a treasonous political movement have most definitely lost the dealership ~150k in sales. I am a non-affiliated/independent politically and just want to not be messed with when receiving services that I paid for. I will be advising friends, family, and co-workers who are looking for a car to avoid royal moore and reconsider Toyota as a whole. More

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Happy to have this dealer nearby. Staff are helpful and often able to squeeze us in for service last minute if necessary. Staff are helpful and often able to squeeze us in for service last minute if necessary. More

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Who is Carmen? I never met her? I really like Royal Moore they have been dependable in their serve to me and my Toyota cars. I've been a loyal customer for over I never met her? I really like Royal Moore they have been dependable in their serve to me and my Toyota cars. I've been a loyal customer for over 23 yrs. More

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I had a fantastic experience purchasing my car from Royal Moore. I cannot recommend this dealership more. Great job! Moore. I cannot recommend this dealership more. Great job! More

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George Stravakis is the reason I service all of my vehicles here. He is very personable, caring and one of a kind work ethic!! Highly recommend vehicles here. He is very personable, caring and one of a kind work ethic!! Highly recommend More

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George S. was really helpful, knowledgeable, and kind. Highly recommend him and this dealership in the Portland metro area. was really helpful, knowledgeable, and kind. Highly recommend him and this dealership in the Portland metro area. More

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I'm always so pleased working with George S. @ Royal Moore Toyota Service. He's kind, fast, and explains things so well. I also feel that he has my best interest (and money) at heart...never t @ Royal Moore Toyota Service. He's kind, fast, and explains things so well. I also feel that he has my best interest (and money) at heart...never tries to sell me something I don't need. Will 100% continue to work with George S.! More

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This staff treated me with such niceness and the cost for getting my transmission flushed was much friendlier to my wallet than the other dealerships in the area. Upon relocating to this area, this will be getting my transmission flushed was much friendlier to my wallet than the other dealerships in the area. Upon relocating to this area, this will be my go-to for all the needs of my car. More

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I had a major problem with my 20 year od sienna. George explained everything to me and promised to have the car ready the next day! I live quite a long way from the dealership, but they arranged a George explained everything to me and promised to have the car ready the next day! I live quite a long way from the dealership, but they arranged a shuttle to take me home and pick me up the next day. Alex and Jose were the best shuttle drivers. Very patient and friendly. More

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George is a gem. He is patient and worked with us through a difficult problem with our Toyota. There is a design flaw with the sunroof drainage system, and it requi He is patient and worked with us through a difficult problem with our Toyota. There is a design flaw with the sunroof drainage system, and it required several trips to finally solve. He was straightforward, more than fair, and continued to work with us until the problem was finally fixed. We purchased the car from Royal Moore in 2015 and the excellent customer service George has consistently provided in their shop keeps us coming back to Royal Moore for service for our two Toyotas. More

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