George Stefo

After dealing with multiple Honda dealerships across Florida, I was beyond frustrated. Every single one refused to negotiate their bogus “add-on” fees, and as someone with 8 years of finance experience, Florida, I was beyond frustrated. Every single one refused to negotiate their bogus “add-on” fees, and as someone with 8 years of finance experience, I found their approach not only insulting but disheartening. It felt like they were trying to take advantage of me, and I knew better. Out of sheer frustration, I reached out to a friend who used to work for a Honda dealership in New York for over 30 years. She reviewed the offers I received and even tried to negotiate with the salesmen. They treated her as disrespectfully as they did me. Thankfully, she still had some connections in the business. Less than 12 hours later, I received a call from Jadira at Honda of New Rochelle, and that’s when everything changed. Jadira reviewed the ridiculous offers I had from the Florida dealers and immediately escalated my situation to her General Manager, Mr. Lee. I don’t know Mr. Lee personally, but he didn’t hesitate to get involved. Within hours, he connected me with George in Sales and Finance, who treated my case with honesty, care, and respect. George was phenomenal, his financial breakdown was clear, transparent, and fair. He worked my deal as if I were family, cutting through all the nonsense I had dealt with elsewhere. I never once felt pressured or dismissed. In fact, I’ve never met Jadira, Mr. Lee, or George in person, yet they each went above and beyond to make sure I was taken care of. This is how car buying should be, honest, efficient, and human. I’ll proudly refer my Florida friends and family to Honda of New Rochelle from now on. The professionalism and integrity of this team are rare, and quite frankly, it should be the standard across every Honda dealership. Huge thanks to Jadira, Mr. Lee, and George. you’ve restored my faith in the car-buying experience! More

Report | Print

Words can not begin to explain the team at Honda of New Rochelle if you are ln search of a Honda go no where else! Mr Lee, George in sales went above and beyond to accommodate us. Thanks so much To Jadir Rochelle if you are ln search of a Honda go no where else! Mr Lee, George in sales went above and beyond to accommodate us. Thanks so much To Jadira in the service dept her referral it was everything she said if not more. They are truly professional organization where you are treated like the customer you are. They are really a pleasure in the car purchasing process. Constance Jane Paragon More

Report | Print