David Lee

I had a very disappointing experience with Honda of New Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I w Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I was told I would receive replacement floor mats, help with the passenger-side door damage, and a refund for the fee difference, but none of this was properly resolved. I was also told that a $946 check had been sent, but I still have not received it. I made repeated calls and follow-ups over many months, but the communication was poor and the issues remained open. I expected much better honesty, follow-through, and customer service. More

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Words can not begin to explain the team at Honda of New Rochelle if you are ln search of a Honda go no where else! Mr Lee, George in sales went above and beyond to accommodate us. Thanks so much To Jadir Rochelle if you are ln search of a Honda go no where else! Mr Lee, George in sales went above and beyond to accommodate us. Thanks so much To Jadira in the service dept her referral it was everything she said if not more. They are truly professional organization where you are treated like the customer you are. They are really a pleasure in the car purchasing process. Constance Jane Paragon More

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I had a great customer service experience at Honda New Rochelle, Alan Cervantes the salesperson is very knowledgeable and took his time and listened to my needs. I highly recommend asking for Alan C. Rochelle, Alan Cervantes the salesperson is very knowledgeable and took his time and listened to my needs. I highly recommend asking for Alan C. More

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Alan C is the man ! ! Got me into a new HRV for me and my family !! ! Got me into a new HRV for me and my family !! More

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I would give 10 stars if i could. From the purchase process with Alan and Carlos to the detail department with Mussa G. I purchased a pre owned vehicle, but I’ve never had such a dili From the purchase process with Alan and Carlos to the detail department with Mussa G. I purchased a pre owned vehicle, but I’ve never had such a diligent and courteous team to work with. They made sure that things were done right and completed when they said they would be completed. It’s been the best dealership team I’ve ever worked with and now in my 50s I’ve worked with many. Thanks for all of your help Alan Cervantes. I’ll keep coming back to give you my business. More

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I recently purchased a Honda HRV from New Rochelle Honda, and I couldn’t be happier with my experience. Alan C , the salesman who assisted me , provided excellent service. He was knowledgeable, patient, and and I couldn’t be happier with my experience. Alan C , the salesman who assisted me , provided excellent service. He was knowledgeable, patient, and helped me find the perfect vehicle to suit my needs. Throughout the entire process , Alan was attentive to my preferences and made sure I felt comfortable with my decision. More

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Alan C made the process very easy ' this is our 2nd car here .Thanks again Alan C here .Thanks again Alan C More

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what can I say Godfrey was amazing to work with very helpful and transparent and relatable. Always had open communication with us, hearing out any concerns or questions. Overall I would definitely recom helpful and transparent and relatable. Always had open communication with us, hearing out any concerns or questions. Overall I would definitely recommend doing business with Godfrey. It was a honor to have Godfrey has our salesmen for my first car definitely made the experience a positive one More

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