Gerald Ayers | Page 2

Awesome Service Zimbrick Hyundai-East! What a great team effort. Thank You, I really appreciate it. What a great team effort. Thank You, I really appreciate it. More

by MRAEMISCH Verified Customer Verified Customer

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My husband and I came in short notice and met with Gerald. We had a budget we hoped to stay in and two options of vehicles we were looking at. We test drove one and it didn't meet our needs. We test d Gerald. We had a budget we hoped to stay in and two options of vehicles we were looking at. We test drove one and it didn't meet our needs. We test drove a 2nd vehicle that was unknowingly above our price range. After we returned from our 2nd test drive, Gerald was already working with another client and his overall demeanor had shifted to cold and uninterested. He showed us the sheet with payments and it was a $100-$150 higher then we wanted to pay. When I explained that it was over budget, the conversation was done and he was ready to walk away, with no discussion. I realized following that interaction that our budget was unrealistic but Gerald was not interested in taking the time to talk with us about that. Gerald said he would call if something we were looking for came in, but never asked our number. For a salesman of 31yrs experience the whole situation was very disappointing. The only thing he wanted to know is if our credit was A+ (which it is.) We went to a different car dealership, met with people who talked with us, we had a better reality of our budget and brought home a new to us vehicle. If Gerald would have taken the time and talked with us, rather then giving us the cold shoulder and dismissing, maybe the outcome could have been different. More

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Professional, courteous, and knowledgeable. Gerald is our go to guy when buying a new car! If you’re looking for a new Hyundai, I would recommend going through Gerald. You will be glad you did! go to guy when buying a new car! If you’re looking for a new Hyundai, I would recommend going through Gerald. You will be glad you did! More

by MJKFLORY Verified Customer Verified Customer

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This was my first experience buying from a dealership and Zimbrick East was by far the best dealership I visited. Without naming names a lot of other places I visited wanted to test drive the car with me, on Zimbrick East was by far the best dealership I visited. Without naming names a lot of other places I visited wanted to test drive the car with me, on a preapproved route, and tell me about all the features I had already read about online. At Zimbrick they handed me the keys and gave me as much time as I needed to really feel the car out. The price was fair on everything I looked at and the customer service was excellent. I felt very comfortable buying from Joe Meinholz at the Nissan dealership and Gerald Ayers at Hyundai dealership, Gerald just happened to have the car that was a better fit for me. I’ll definitely be making a stop at either location the next time I need to trade in or buy a new vehicle. More

by KyleT Verified Customer Verified Customer

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Gerald and the rest of the staff were very friendly and helpful. Gerald specifically was very attentive and spent lots of time with us to make sure we made the best choice. helpful. Gerald specifically was very attentive and spent lots of time with us to make sure we made the best choice. More

by Maria G Verified Customer Verified Customer

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The entire staff at Zimbrick is very professional and friendly. It is so nice to feel that you can trust their work. It is a great group of people. friendly. It is so nice to feel that you can trust their work. It is a great group of people. More

by CLHOFFMA Verified Customer Verified Customer

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Too expensive , but very informative, but didn’t except expired coupons due to COVID19 I wasn’t able to use them because of dealerships being closed from pandemic! Disappointed! expired coupons due to COVID19 I wasn’t able to use them because of dealerships being closed from pandemic! Disappointed! More

by tconners Verified Customer Verified Customer

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I have been a Zimbrick Hyundai East customer for years and have no intention to go anywhere else !! treat you like family & do great job ! and have no intention to go anywhere else !! treat you like family & do great job ! More

by KERIA Verified Customer Verified Customer

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Everything worked out well except I’m still waiting for my $250 coupon to use for maintenance and service. Bought the car last October and was promised the coupon would arrive in a couple weeks and still h my $250 coupon to use for maintenance and service. Bought the car last October and was promised the coupon would arrive in a couple weeks and still haven’t received it yet. I had to pay out of my pocket for an oil change. More

by JIMBO211 Verified Customer Verified Customer

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It was a wonderful experience. I have always chosen Zimbrick as a dealership and will continue to go back! A big thank you to everyone that was involved I truly appreciate it. Zimbrick as a dealership and will continue to go back! A big thank you to everyone that was involved I truly appreciate it. More

by Scorbett06 Verified Customer Verified Customer

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