21 Reviews
Write a Review21 Reviews of Phil Maas
April 21, 2024
Gerald always helps me get the best deal! Lease was reasonable even with current market. Lease was reasonable even with current market. More
Other Employees Tagged: Gerald Ayers, Steve Wendlandt, Breaan Ruffolo
November 26, 2023
Everyone there was very helpful and pitched in to help thier coworkers. We returned to pick up our new vehicle and our sales rep was busy with another client, another sales rep let us know and also took c thier coworkers. We returned to pick up our new vehicle and our sales rep was busy with another client, another sales rep let us know and also took care of our keys for the old car and transfered our plates. Our sales rep was with us shortly after that. More
Other Employees Tagged: Ed Pamperin, Chris Montony
October 15, 2023
Buying a car can be an uncomfortable experience, but everything went smoothly for me at Zimbrick. Super nice salesman Ed Pamperin makes you feel like you're the most important person in the room. He ans everything went smoothly for me at Zimbrick. Super nice salesman Ed Pamperin makes you feel like you're the most important person in the room. He answered all my questions and took the time to demonstrate the car's new technology. All in all, it was a good experience. More
Other Employees Tagged: Ed Pamperin, Adam Seed
September 28, 2023
Very friendly, great service, helpful, definitely coming back, very knowledgeable, passionate, kind, customer driven, respectful. back, very knowledgeable, passionate, kind, customer driven, respectful. More
Other Employees Tagged: Steve Wendlandt, Chris Montony, Eddie Barriouevo, Ryan Hellgeth
September 15, 2023
The dealer, Ed Pamperin, and his manager Phil had very professional attitude and very knowlegeable about what they were doing. I deeply impressed and appreciate their service. professional attitude and very knowlegeable about what they were doing. I deeply impressed and appreciate their service. More
Other Employees Tagged: Ed Pamperin
September 13, 2023
Asked for tire rotation of front tires after first tire rotation and the steering wheel wobbled from factory indicating out of balance wheel and after getting 3/4 turn at 81 ft/lbs from work calibrated tor rotation and the steering wheel wobbled from factory indicating out of balance wheel and after getting 3/4 turn at 81 ft/lbs from work calibrated torque wrench every 6 months from first visit. Tech refused to do it after specifically asking for and willing to pay extra.. Hyundai also called and said tranny recall would take an hour. Dealership said 3 hours due to file size. Also told brakes and rotors needed resurfacing after 15000 and caliper slides greased without actually looking at any of it or taking off to verify, than told Hyundai reccomends it. Rotors are completely smooth without grooves. Hyundai recommends inspection but not of the other work they tried to sell. Also of immediate attention was shock/suspension without stating or explaining. Let's keep it going with muffler/exhaust pipes/ and engine oil and fluid leaks after only looking at the mileage and not seeing the oil was only 3500 miles/golden brown vs the 7500 miles Hyundai recommends. Add not resetting maintenance schedule on the car. Also to mention without explanation was the radiator core/air conditioning condenser. None of this is mentioned with Hyundai other than inspection not service that requires immediate attention. Nor any explanation as to why other than they say Hyundai recommends it contrary to their own schedule. Only word of mouth. No proof. This car is at 15000 miles. They cannot explain one condition other than Hyundai recommends it without showing Hyundai's list to prove. The math is not adding up when questioned and there are no answers nor work to show their recommendations much less the time to explain for their overworked fridays where they are too busy to explain. Zimbrick Eastside Madison has lost it's way and is a very good reason why I have not purchased my last 3 Hyundai's from them plus all other service. More
Other Employees Tagged: Adam Seed, Ryan Hellgeth, Kyle Dodge , James Calverley
July 15, 2020
Ed took the time to really understand my needs, make himself available (even when he was supposed to have the day off!) and ensure I felt comfortable with my decision. I couldn’t be happier with my new himself available (even when he was supposed to have the day off!) and ensure I felt comfortable with my decision. I couldn’t be happier with my new vehicle and the service I received from Zimbrick Hyundai. More
Other Employees Tagged: Ed Pamperin
June 04, 2020
Very courteous, attentive and fast service! Finance person found the right loan for my budget with friendly no pressure delivery! I would definitely recommend Zimbrick! person found the right loan for my budget with friendly no pressure delivery! I would definitely recommend Zimbrick! More
Other Employees Tagged: Adam Seed 6stars
May 22, 2020
I had a great experience purchasing a new vehicle. Johnny worked with me to find the right vehicle and financing path that fit my needs, and was professional and courteous. worked with me to find the right vehicle and financing path that fit my needs, and was professional and courteous. More
Other Employees Tagged: Johnny Herndon