Gerald Seaborn | Page 2

Med Center Mazda was able to get my service done in a timely manner and had great customer service. However, I did feel the pressure from the guy at the desk to get other services while I only wanted an timely manner and had great customer service. However, I did feel the pressure from the guy at the desk to get other services while I only wanted an oil change. Overall was a good experience. More

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Appointment scheduled for 9am, dropped off vehicle 10 minutes before but it took nearly 2 hours to complete a routine oil change and tire rotation. WAY TO LONG minutes before but it took nearly 2 hours to complete a routine oil change and tire rotation. WAY TO LONG More

by MIKE.HERUM Verified Customer Verified Customer

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Very nice and didn't take but about 1 hour and 15 minutes while I waited at the dealership. while I waited at the dealership. More

by lisatmontiel Verified Customer Verified Customer

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The service person was great! But he was frustrated because they never told me my car was ready! Waiting an extra hour or more and had to go back and ask for it. The service guy w But he was frustrated because they never told me my car was ready! Waiting an extra hour or more and had to go back and ask for it. The service guy was very apologetoc but lost a few hours waiting at the dealership! More

by laura.chappell Verified Customer Verified Customer

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It was a great experience. They were short staffed, but they were able to get me in and out quickly. They were short staffed, but they were able to get me in and out quickly. More

by ddoaty Verified Customer Verified Customer

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Med center Mazda was extremely professional and helpful with the repairs needed for our vehicle. Gerald worked with our extended warranty provider and thoroughly reviewed our options with us before the re with the repairs needed for our vehicle. Gerald worked with our extended warranty provider and thoroughly reviewed our options with us before the repairs were started. There were no surprises from the dealer’s standpoint. They gave us a new CX-50 to use as a loaner while our vehicle was being serviced. Everyone we encountered at the dealership was kind and helpful. Great experience. More

by donjuls95 Verified Customer Verified Customer

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It was comfortable and clean with nice snack options. I wish it was a tad quicker. I wish it was a tad quicker. More

by scarekrow9 Verified Customer Verified Customer

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Everyone at the dealership has been knowledgeable, helpful and friendly. Will continue coming here. Customer service is great. helpful and friendly. Will continue coming here. Customer service is great. More

by candicescaviness Verified Customer Verified Customer

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We traveled to our relatives for Thanksgiving and we had a serious issue with our CX9 hours from our home. I made an appointment online for Saturday and when I got to the dealership Gerald listened to my ex a serious issue with our CX9 hours from our home. I made an appointment online for Saturday and when I got to the dealership Gerald listened to my explanation and knew we needed to have the car serviced for our trip home on Monday. He made it a priority to get the car and have the lead technician look at it. The lead technician made a couple of suggestions which I agreed with and had my car ready in the matter of a couple of hours. The car performed like new on the way home. I am very grateful to Gerald for his efforts, as well as the technician!! Great team!! More

by dharvman Verified Customer Verified Customer

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I had a few issues but they went above and beyond to fix them. Also it's a really nice and clean dealership. them. Also it's a really nice and clean dealership. More

by chevygarrett803 Verified Customer Verified Customer

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