Gerald Seaborn
Gerald Seaborn at Med Center Mazda

Gerald Seaborn | Page 5

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.7
81 Reviews
4.7

81 Reviews

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81 Reviews of Gerald Seaborn

October 23, 2025

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Employee Rating

Med Center Mazda service dept is the best! We have dealt with them for 20 years and they ALWAYS go the extra mile to accommodate us. I was in dire need of some immediate service and they man More

by buzzard50_blocs
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg , Bob Bole

October 17, 2025

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Employee Rating

Professional, respectful and provided clear and understandable explanation of repairs to be done. The service time was satisfactory for the repairs and no issues resulting from the service. I am ve More

by lindabibb9
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

October 12, 2025

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Employee Rating

Quick and easy The staff work with our schedule when we had a conflict with the first appointment More

by mikeandonna3
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

October 10, 2025

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As always, everyone is pleasant and knowledgeable. The inspection video is extremely important and helpful. More

by psgoodwin0806
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

October 09, 2025

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Excellent dealership and service department. I now buy Mazda's because of this. Always excellent service. More

by DML0162
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

October 09, 2025

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Employee Rating

I had a good experience for my first service visit. The wait time of 2.5 hours seemed long for an oil change & tire rotation. However, I had adequate space to set up my laptop to work and feel confiden More

by jen.814
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

October 09, 2025

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Fast, courteous, professional. Loved the video from the workshop that was emailed while I waited. More

by MartinHill213
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Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

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Wonderful customer service, respectful, kind, and professional. Supports customers and works hard to resolve all problems. Love them! More

by PAMBHUNTER
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg

October 06, 2025

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

October 03, 2025

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Employee Rating

Everything went well. Dropped off the car and came back a little later once it was done. The service technician, Liam ,did an excellent job on the video and is the main re More

by Destin Stephens
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

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