Gerald Wactor | Page 3

My first visit after buying a new car there 6 months ago, I did not know what to expect as previous dealers I have been to made the process difficult. Immediately greeted by friendly people, quickly service I did not know what to expect as previous dealers I have been to made the process difficult. Immediately greeted by friendly people, quickly serviced, answered questions, clean nice waiting area. Good tech experience with comprehensive paperwork handed over at finish. Everyone wore masks appropriately during high COVID peek which was respectful to customers and made me feel safe. More

by JULIELANE Verified Customer Verified Customer

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This is my second purchase from Bay Ridge Subaru. The customer service is wonderful. They are very customer oriented. They answer all your questions and concerns. customer service is wonderful. They are very customer oriented. They answer all your questions and concerns. More

by CYNTHIRJAMES Verified Customer Verified Customer

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Gerald was great and the process was painless. Thanks so much for a great experience! much for a great experience! More

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I loved my transaction from viewing, to closing. The staff was friendly, helpful & honest. Thank you to Gerald, my salesman. Thank you to the closer from Staten Island. He was the best! Thank you to Roy staff was friendly, helpful & honest. Thank you to Gerald, my salesman. Thank you to the closer from Staten Island. He was the best! Thank you to Roy for helping me with a situation after the closing. So belessed to be a part of this new Auto family. More

by TUBZ23 Verified Customer Verified Customer

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Great customer service and knowledgeable team. Didn’t gouge us with fees and offered a fair price gouge us with fees and offered a fair price More

by JQR2021 Verified Customer Verified Customer

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Gerald was a great, knowledgeable, low key salesperson who didn't pressure me to buy a fancier vehicle than I needed, which I appreciate. There was a difference in the amount owed when I showed up with who didn't pressure me to buy a fancier vehicle than I needed, which I appreciate. There was a difference in the amount owed when I showed up with the certified check, due to a clerical error when calculating the sales tax, which was slightly annoying but overall it was a good experience. There seems to be some play in the steering, which is a bit disconcerting, so I will contact the service dept. about looking at that now that I've driven it on both city streets and highway. More

by ELIZABETHSCHEEL Verified Customer Verified Customer

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Gerald was very patience, courteous and knowledgeable. He demonstrated professionalism. The service was great. Would definitely recommended him to my friends and family. demonstrated professionalism. The service was great. Would definitely recommended him to my friends and family. More

by SRICHENY Verified Customer Verified Customer

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Excellent customer service, Gerald helped us finding the car we wanted and Mike took her of everything else. car we wanted and Mike took her of everything else. More

by AROBALINO8 Verified Customer Verified Customer

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Very helpful and courteous answered all my questions and took time to explain everything about my car fully took time to explain everything about my car fully More

by GIBBY21 Verified Customer Verified Customer

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Efficient, friendly, quick. They honored the deal I found online. Gerald was very helpful and friendly and didn't pressure me with upselling I didn't need. Thanks! online. Gerald was very helpful and friendly and didn't pressure me with upselling I didn't need. Thanks! More

by OLIVIATAUSSIG Verified Customer Verified Customer

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