Gerald Wactor
Gerald Wactor at Bay Ridge Subaru
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Gerald Wactor | Page 2

Subaru Sales Professional

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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4.8
170 Reviews
4.8

170 Reviews

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170 Reviews of Gerald Wactor

June 11, 2022

Dealership Rating
Employee Rating

It was so bad and horrible day because pick up day, we found scratch on real bumper after that salesman had cleaned scratch by amoral. He said nothing problems when I return end of lease. But, when I came More

by Young Chi
Recommend Dealer
No

Other Employees Tagged: Michael Chiusano

Jun 13, 2022

Bay Ridge Subaru responded

I apologize for the issues you have encountered working with my team. We strive to deliver a seamless and straightforward purchase experience for our guests, and it is never our intention to mislead them. I would appreciate another opportunity to speak with you so I can better address these concerns and help make things right. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Mike Chiusano - General Sales Manager - 718-234-7960

April 27, 2022

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Employee Rating

Buying a car from them was the easiest and best experience I have had buying a car from anywhere- even in these crazy car buying times. Their policy for free oil changes and inspections for life is More

by scarfinanyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Apr 28, 2022

Bay Ridge Subaru responded

For you to say that you had your best car-buying experience at Bay Ridge Subaru makes our day. Thank you for the fantastic review and kind recommendation! We hope that you absolutely love your new vehicle.

April 26, 2022

Dealership Rating
Employee Rating

The whole purchasing process is very efficient and smoothly. Gerald and Mark did a really good job on preparing all the documents before picking up my car. Can't find a better shopping experience. More

by TY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Apr 26, 2022

Bay Ridge Subaru responded

We are thrilled to see this feedback. Thank you for rating Bay Ridge Subaru five stars and giving a should out to Gerald and Mark! We are delighted that it was easy to get into your new vehicle and we hope that you're loving it.

April 14, 2022

Dealership Rating
Employee Rating

Warm greeting upon arrival and was engaging, always asking what the client wants and tried their best to satisfy. More

by liangrachel1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Apr 14, 2022

Bay Ridge Subaru responded

Thank you for reviewing Bay Ridge Subaru! We are pleased that our team was friendly and pleasant to work with.

April 03, 2022

Dealership Rating
Employee Rating

I pay for car I 2019 crosstrek did have i pay my monthly payment on 3-1-2022 bills for due on 3-12-2022. You paid for 3 months you should paid for 4 month i paid for car didn’t have for monthly of march.i s More

by bertlorr
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Chiusano , Mark Wildman

Apr 18, 2022

Bay Ridge Subaru responded

I apologize for the misunderstanding. However, when you visited the showroom, your salesperson explained to you that the payment in question that you had paid will be refunded to you by the bank once the account is closed. When we paid off your account we sent them the total amount due so, if there is an overpayment, they must refund it back to you. If you have any further questions, please do not hesitate to contact us. Thank you, Mike Chiusano - General Sales Manager - 718-234-7960

February 05, 2022

Dealership Rating
Employee Rating

Sales and manager are nice and professional. They provide excellent customer service. Highly recommend this place to everyone. More

by suki87629
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Feb 07, 2022

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back for your first oil change!

January 26, 2022

Dealership Rating
Employee Rating

I changed few pants, they told me every steps, made sure I understand for fixing. Quick work, nice service, thank you guys so much. More

by MINGMING LIANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Anthony Grippo, Andre Arzuza, Chris Malone, Patricia Schumacher , Raymond Duran, Cornelius Middleton, Sabina Triunfel

Jan 27, 2022

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that the Bay Ridge Subaru team earned your five stars. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Dealership Rating
Employee Rating

I've been eyeing on a Subaru Forester for a while now. I decided to stop by Bay Ridge Subaru to take a look into the car and see what my options were. I had no appointment, but they were able to fit me in. More

by jason.liang17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Jan 25, 2022

Bay Ridge Subaru responded

Jason, thank you for the great review! It is our goal to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Gerald and Mark. We will be sure to pass on kind words to them. Drive safely in your new Subaru Forester, and enjoy it! We hope to see you back again at Bay Ridge Subaru!

January 20, 2022

Dealership Rating
Employee Rating

My Process was very easy from beginning to end ! And thank god for no hidden fees on their website !!!!! I cant thank my sales man Gerald enough for being patient, understanding and professional, at al More

by jess1985e
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano , Mark Wildman

Jan 21, 2022

Bay Ridge Subaru responded

Jess, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Gerald and the team. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

January 04, 2022

Dealership Rating
Employee Rating

Gerald in particular but everyone at Bay Ridge Subaru were awesome! I urge anyone looking for a Subaru (and whatever other brands they carry) to go to them. No pressure. Answered all my questions. More

by Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Bay Ridge Subaru responded

Thank you for the excellent review! Treating each of our guests as a top priority is our goal, and we are proud to hear this was reflected during your visit with Gerald. We appreciate your support and wish you all the best in your new ride! - Bay Ridge Subaru

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