Gerald Wactor
Gerald Wactor at Bay Ridge Subaru

Gerald Wactor | Page 8

Subaru Sales Professional

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

Contact Me
not yet
rated
170 Reviews
not yet
rated

170 Reviews

Write a Review

170 Reviews of Gerald Wactor

December 08, 2020

Dealership Rating
Employee Rating

Sales people were friendly and not pushy. They had inventory in stock. Service offer for new car owners was fair. Transaction was quick and easy. Pleased with my purchase. More

by JATANABELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Bay Ridge Subaru responded

Thank you for your good review JATANABELL. We're so glad that our team was able to help you find a car in our inventory! We wish you many happy miles with your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

December 05, 2020

Dealership Rating
Employee Rating

My trade in went well. Gerard is an excellent sales rep and he was very helpful and informative about the cross trek 2021. Thank you. More

by NELAMIN06
Recommend Dealer
Yes
Dec 07, 2020

Bay Ridge Subaru responded

Congratulations on your new Crosstrek, NELAMIN06! We hope you enjoy it for many years to come. We'll be sure to pass along your regards to Gerald for you. Thanks again! Best- Tom Ruggiero, Dealer Principal

November 30, 2020

Dealership Rating
Employee Rating

Excellent and smooth process for acquiring my new lease. Gerald Wactor was extremely knowledgeable and courteous throughout the entire process. Roy Malinov made the paperwork quick and easy. In addition, More

by BEELADY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov , Frank Prestia

Nov 30, 2020

Bay Ridge Subaru responded

Congratulations on your new lease, BEELADY33! We are glad to hear that so many of our team members made your experience with us an excellent and smooth one. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. - Tom Ruggiero Dealer Principal

November 25, 2020

Dealership Rating
Employee Rating

Great customer service. Unbeknownst to Gerald, the 2020 Impreza I ordered in September was sold out. So he got me a 2021 & honored the same price agreed upon in September. More

by JETT6655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov , Charlie

Nov 25, 2020

Bay Ridge Subaru responded

Thank you for the honest feedback. We're so glad to hear that Gerald was able to meet your needs in honoring your original agreement. We just a little confused, is there another area where we could assist you? Your rating does not reflect the sentiment in your review and we want to make sure your had the best experience. Sincerely, Tom Ruggiero, Dealer Principal

November 23, 2020

Dealership Rating
Employee Rating

I came in to lease a Forester and Gerald made the whole experience simple. Everyone was very professional and made our interaction pleasurable.Thank you More

by LDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov

Nov 24, 2020

Bay Ridge Subaru responded

Congratulations on your new Forester LDA and thank you for the good rating. We're glad that Gerald provided you with a good experience and look forward to working with you again soon. Best- Tom Ruggiero, Dealer Principal

November 04, 2020

Dealership Rating
Employee Rating

Good experience trading our older model Forester. Appreciate they were not pushy or pressuring us into a quick decision. Happy with how the transaction turned out. More

by LOGITECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov

Nov 05, 2020

Bay Ridge Subaru responded

Congratulations on your new car! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

October 26, 2020

Dealership Rating
Employee Rating

Gerald was great. He made us feel very comfortable. He was not pushy & listened to our needs and made suggestions. Everything was smooth from choosing a car, to working out the financing. When we picked u More

by PROBERTSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov , Frank

Oct 27, 2020

Bay Ridge Subaru responded

Thank you for writing this fantastic review and giving our dealership your trust! It's great to hear Gerald and Frank were able make your experience comfortable and smooth. Congratulations, feel free to call or stop by if there's anything else we can do for you. Best- Tom Ruggiero, Dealer Principal

October 15, 2020

Dealership Rating
Employee Rating

Everyone was so kind and helpful! I am so happy I chose to lease my car from Bay Ridge Subaru and join the Subaru family More

by RACHELMAKI55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole and Frank were great, too!

Oct 15, 2020

Bay Ridge Subaru responded

Rachel, we would like to thank you for your business and positive review! We're happy to welcome you to the Bay Ridge Subaru family and hope you enjoy your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

October 01, 2020

Dealership Rating
Employee Rating

It was a friendly environment and Gerald Wactor made the process very smooth. I appreciate his professionalism and friendly attitude. Big thanks to Frank for handing me my car!! More

by OLIANAG
Recommend Dealer
Yes
Oct 02, 2020

Bay Ridge Subaru responded

Olianag, thank you for your 5 star review. We're glad to hear that Gerald and Frank made your visit a great one. Safe travels! Best - Tom Ruggiero, Dealer Principal

September 30, 2020

Dealership Rating
Employee Rating

Had questions. Called management. No reply. Told that new leased Forester had all the safety features my previously leased leased Forster had. It didn’t. Missing side mirrors flashes or rear blind side warn More

by MCCARTHYF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Bay Ridge Subaru responded

We deeply apologize for the lack of communication on our end, the situation you are describing is very unlike our team. We would love the opportunity to discuss this further with you. Please give Mike C. a call at your convenience. Sincerely, Tom Ruggiero, Dealer Principal

...
8
...