Gerard Rennie | Page 53

Exceptional experience. From sales to finance to customer service. Would definitely recommend to anyone looking for a new car. Ask for Gerard, you won’t be disap experience. From sales to finance to customer service. Would definitely recommend to anyone looking for a new car. Ask for Gerard, you won’t be disappointed. More

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Excellent service and professionalism by all. All of the employees are courteous and I did not feel the high presure sales pitch that most dealerships portray. service and professionalism by all. All of the employees are courteous and I did not feel the high presure sales pitch that most dealerships portray. More

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I had a wonderful experience on my recent purchase of a 2019 Niro at Smithtown Kia. After originally started my search online a representative from Smithtown Kia reached out to me and helped me set up an a 2019 Niro at Smithtown Kia. After originally started my search online a representative from Smithtown Kia reached out to me and helped me set up an appointment in the few days before the incentive rebates ended. When I arrived at the dealership the car I was interested in was waiting right in the front. My salesperson was Gerard. Even though I had done a lot of research on the car, Gerard told me so many things I did not know. He let myself and my family member test drive the vehicle and was very patient while I was making my decision. He answered all my questions about financing and helped me get a great deal. He then escorted me to meet the other Kia employees to get my insurance set up and hear all my warranty options. I did not have to wait at all. I was provided with all the information, but not pressured in any way to purchase additional options or make a decision right away. In fact, Jeff suggested that I take home the brochures and review the material before I gave him an answer. I had automatic start added to the car. Gerard worked around my schedule and had my new car ready with its added features and a full tank of gas. He helped me set up my apple car play and reviewed the car a second time to make sure I was comfortable. Finally, he assured me I could contact him in a week, months, and years later if I ever had any questions about my new car. I was very nervous going into this process because it was my first brand new car, but I was pleasantly surprised with how easy the process was. Everyone I met with was friendly, helpful, and concerned that I had the best experience. More

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This is the second car I leased from Kia and was looking forward to working with Gerard again. He is so easy to work with and goes the extra mile to make sure I am happy! forward to working with Gerard again. He is so easy to work with and goes the extra mile to make sure I am happy! More

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Everyone was genuinely concerned about my being pleased. They were courteous and quick to answer any and all questions. It was a overall pleasant experience and exceeded my expectations. They were courteous and quick to answer any and all questions. It was a overall pleasant experience and exceeded my expectations. More

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Gerard Rennie is top notch sales person!! would buy again and will send referral to him. love my new kia Telluride. Such and easy purchase! and will send referral to him. love my new kia Telluride. Such and easy purchase! More

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This is my Seventh Kia that I have purchased at Smithtown Kia, and I have always been treated fairly and got great ars (and service) at very competitive prices. For my last two purchases, I worked with Gera Kia, and I have always been treated fairly and got great ars (and service) at very competitive prices. For my last two purchases, I worked with Gerard Rennie and both experiences exceeded my expectations. Gerard's knowledge of the vehicles and professionalism were impressive, and he is generally concerned with offering you the best car buying experience. He listened to my needs and concerns and worked with his management to get me the car I wanted at a great price. Gerard made the whole car buying experience, from the initial test drive, to the offer, to signing the papers and driving off the lot a very pleasant experience. After owning seven Kia's I can say with certainty that they are great cars. I ABSOLUTELY LOVE my new 2020 Kia Telluride. Thanks! More

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The dealership and salesman very good and not pushy to sell you a vehicle. Answered all my questions and very knowledgeable about vehicle. Very helpful of showing all the features and how to operate the sell you a vehicle. Answered all my questions and very knowledgeable about vehicle. Very helpful of showing all the features and how to operate them. More

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Patience is a Virtue! Gerard was very professional and polite from the moment he introduced himself to us. He is very personable and willing to listen to all your question Gerard was very professional and polite from the moment he introduced himself to us. He is very personable and willing to listen to all your questions and concerns without making you feel uncomfortable. He was very thorough explaining my new car to me and also let me know I can contact him at anytime with any further questions. I would buy a car from Gerard again. Thank you!!! More

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They Gave Me What I Asked For I knew we loved the Kia Sportage... but my goal was to find the dealership that would offer the numbers given to me on the national site. In the past, I knew we loved the Kia Sportage... but my goal was to find the dealership that would offer the numbers given to me on the national site. In the past, I always felt the "calculator" car brands use never match what I hear when I walk into a showroom. I always felt I had to haggle, wondering if I got the best price. So what did I do? I emailed Smithtown Kia with those numbers from the site... and whoa... they matched it! And doubly-great was that they also matched me with GERARD RENNIE! After a few quick, prompt emails getting all the specs, he presented me with the numbers I wanted to hear. Then I asked if I could come in that evening for a "no-pressure" test-drive... and that happened too! I sat in that chair afterwords and said "I want it". It was last Tuesday night, and usually dealerships want you to wait for hours and force you to drive away THAT day with a new car. My request... let's get it started with the paperwork, insurance, credit check etc, but please can I come back with my husband on the weekend to seal the deal? Yes, no pressure at all from Gerard, so I just gave my deposit. Alas on Saturday, with husband accompanying me, we got a great full tour of the vehicle from Gerard, did some final bill of sale paperwork with Craig, and was out the door in an hour and change. I LOVE MY KIA, AND I LOVE THIS DEALERSHIP! My lease comes with FREE synthetic oil changes every 7500 miles, and I signed up for a protection plan so tires and dents are covered. BRAVO GERARD, CRAIG AND CARMINE for being so easy to work with! More

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