
Gerardo Munoz
Sales Consultant
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
57 Reviews
Write a Review57 Reviews of Gerardo Munoz
October 03, 2025
Gerardo nos ayudó en la compra de nuestros dos vehículos en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas More
October 01, 2025
Service Manager, Van Chevrolet (8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document a service concern at Van Chevrolet. On my recent visit, I presented my 2019 Ford Ranger (VIN: 1FTER4EH4KLB08978) for persistent hard shifting in the transmission, an issue that should be addressed under my Mechanical Protection Plan (MPP). I was told the vehicle must be left for three days just to perform a diagnosis and that no loaner or transportation assistance would be provided. I rely on my vehicle daily, and this approach effectively denies me service despite my coverage. I purchased extended protection through your dealership with the expectation that warranty concerns would be handled promptly and fairly. I’m requesting the following: 1. Timely diagnosis and repair of the transmission concern under my MPP coverage. 2. Loaner or rental assistance during diagnosis/repair, or a reasonable same-day diagnostic appointment. 3. Written clarification of your dealership’s policies for warranty repairs and transportation assistance. Please provide a resolution within four (4) calendar days of this message. If unresolved, I will escalate to: • Van Chevrolet Ownership/Customer Relations • BBB (Auto complaints) • Arizona Attorney General – Consumer Protection • MPP/Administrator for assistance with claim handling and authorized facilities Thank you for your prompt attention. I look forward to a written response confirming next steps and a diagnostic appointment that accommodates transportation needs. Respectfully, Esteban Estrada (602) 432-6885 eestrada1998@gmail.com More
Other Employees Tagged: Richard Knase, Keith Maldonado, Mike Nations, Rhett Ballard, Devin Marshall, Dave Seifer, Luis Alvarado, Chase Bartlett, Tom Sneddon
September 29, 2025
I’ve purchased several cars from Van Chevrolet and will continue to keep coming back for any new cars I desire continue to keep coming back for any new cars I desire More
Other Employees Tagged: Richard Knase
September 25, 2025
When I asked him to help me figure out the door key code they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key code and it’s definitely they would not call him for me to see if he could give me the code to the door which I’m sure he had I guess I gotta bring it to the Ford dealer to get it done no service after the sale I was a clown I bought the truck from the dealership he did not sell it to me More
Other Employees Tagged: Vince
August 30, 2025
I've worked at the big three dealers where I live so I know sales guys this experience wasn't like what I have seen and was used to, my salesman gerardo was the best I've seen straight to the point , cool know sales guys this experience wasn't like what I have seen and was used to, my salesman gerardo was the best I've seen straight to the point , cool , no pushing and he got me approved at a rate I didn't think would happen my new jeep is perfect they took care of everything extremely fast and I'm impressed these guys at Van Chevrolet are the real deal professionals and I can't recommend them enough I'll be sending any one I know looking for new or used vehicles to them. More
Other Employees Tagged: Richard Knase
August 24, 2025
Awesome and very helpful one of a kind. Knew about every truck we looked at! Knew about every truck we looked at! More
Other Employees Tagged: Carlos Moreno , Francisco
July 26, 2025
Ones I signed papers he didn't answer my texts they kept a plastic for the tailgait of the truck, thats unprofessional. Same thing with Brent he didn't answer, but will stop by one day to talk to the manage a plastic for the tailgait of the truck, thats unprofessional. Same thing with Brent he didn't answer, but will stop by one day to talk to the manager. More
July 21, 2025
Buenas atenciones estoy satisfecho con el trabajo que me hicieron le voy a recomendar personas hicieron le voy a recomendar personas More
Other Employees Tagged: Ron Daly, Scott Daly, Ahmed Alkhafaji, Rhett Ballard, Devin Marshall, Luis Alvarado, Chase Bartlett, Cameron Loomer, Morelia Maxwell



