Gerardo Munoz

Gerardo nos ayudó en la compra de nuestros dos vehículos en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas More

by Marioarmandoperez1980 Verified Customer Verified Customer

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I’m really pleased with my experience at GMC. It was really clean , they had really respectful employees. It was really clean , they had really respectful employees. More

by MLUZ4142 Verified Customer Verified Customer

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Service Manager, Van Chevrolet (8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document Blvd, Scottsdale, AZ) Cc: General Manager; Customer Relations customerrelations@vanchevrolet.com Dear Service Manager, I’m writing to document a service concern at Van Chevrolet. On my recent visit, I presented my 2019 Ford Ranger (VIN: 1FTER4EH4KLB08978) for persistent hard shifting in the transmission, an issue that should be addressed under my Mechanical Protection Plan (MPP). I was told the vehicle must be left for three days just to perform a diagnosis and that no loaner or transportation assistance would be provided. I rely on my vehicle daily, and this approach effectively denies me service despite my coverage. I purchased extended protection through your dealership with the expectation that warranty concerns would be handled promptly and fairly. I’m requesting the following: 1. Timely diagnosis and repair of the transmission concern under my MPP coverage. 2. Loaner or rental assistance during diagnosis/repair, or a reasonable same-day diagnostic appointment. 3. Written clarification of your dealership’s policies for warranty repairs and transportation assistance. Please provide a resolution within four (4) calendar days of this message. If unresolved, I will escalate to: • Van Chevrolet Ownership/Customer Relations • BBB (Auto complaints) • Arizona Attorney General – Consumer Protection • MPP/Administrator for assistance with claim handling and authorized facilities Thank you for your prompt attention. I look forward to a written response confirming next steps and a diagnostic appointment that accommodates transportation needs. Respectfully, Esteban Estrada (602) 432-6885 eestrada1998@gmail.com More

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I’ve purchased several cars from Van Chevrolet and will continue to keep coming back for any new cars I desire continue to keep coming back for any new cars I desire More

by Sreder Verified Customer Verified Customer

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When I asked him to help me figure out the door key code they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key they were no help at all my cells and just kind of walked away and said we won’t give me the number to the Previous owner to call to get the door key code and it’s definitely they would not call him for me to see if he could give me the code to the door which I’m sure he had I guess I gotta bring it to the Ford dealer to get it done no service after the sale I was a clown I bought the truck from the dealership he did not sell it to me More

by caseymp Verified Customer Verified Customer

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Awesome and very helpful one of a kind. Knew about every truck we looked at! Knew about every truck we looked at! More

by jmarquez730 Verified Customer Verified Customer

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Great people help. u out rite away and helps u out with what u got thanks u out rite away and helps u out with what u got thanks More

by DAMINAFA Verified Customer Verified Customer

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Ones I signed papers he didn't answer my texts they kept a plastic for the tailgait of the truck, thats unprofessional. Same thing with Brent he didn't answer, but will stop by one day to talk to the manage a plastic for the tailgait of the truck, thats unprofessional. Same thing with Brent he didn't answer, but will stop by one day to talk to the manager. More

by G1 Verified Customer Verified Customer

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Buenas atenciones estoy satisfecho con el trabajo que me hicieron le voy a recomendar personas hicieron le voy a recomendar personas More

by carlosgomezpozo221 Verified Customer Verified Customer

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I was happy until after the sale. I had issues and was told someone would contact me. This has never happened as of yet. I purchased 2 vehicles that evening. Both needed follow up. No I had issues and was told someone would contact me. This has never happened as of yet. I purchased 2 vehicles that evening. Both needed follow up. Nothing but crickets! Very disappointed in the follow up from this dealership. More

by Lawill4 Verified Customer Verified Customer

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