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Gesse Matlock
Gesse Matlock at Diehl Kia of Hermitage
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Gesse Matlock | Page 3

KIA Sales

Diehl Kia of Hermitage

1469 N Hermitage Rd
Hermitage, PA 16148

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Gesse Matlock

October 13, 2023

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I was already sold on the product, it was the customer service that sold me to do business with Diehl Kia of Hermitage. More

by DANCOOPER1979
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Gabriel-Hartman, Maddi Schmelzer , Brian Carter

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Oct 18, 2023

Diehl Kia of Hermitage responded

At KIA of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out.

October 05, 2023

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Smooth transaction. Went well. Thanks for all your help with our new car purchase. Hope to buy from you again in the future. More

by lgbarrett0
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz , Brian Carter

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Oct 05, 2023

Diehl Kia of Hermitage responded

At Kia of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation, and we hope you enjoy your new vehicle for many miles to come. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Safe and happy driving!

July 01, 2023

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Knowledgeable about product but tried several times and they did not respond to questions after the purchase was made. More

by erdougherty
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz, Patricia Gabriel-Hartman , John

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June 20, 2023

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The entire experience was great! We were pleased with everyone’s patience, kindness and help. More

by Stephanie.kish10
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Gabriel-Hartman , Brian Carter, Jordan Newsome

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Jun 21, 2023

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

June 07, 2023

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Great customer service! Gesse was quick and efficient. Finance was smooth and Brian met my monthly payment goal. Thank you! More

by jpdorus33
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Carter, Jordan Newsome

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Jun 20, 2023

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 30, 2023

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They were friendly and efficient. They had a great selection of veg Ickes to choose from also. More

by m.michaels0200
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Gabriel-Hartman , Brian Carter

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May 31, 2023

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 19, 2023

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They didn’t try to talk me into something I didn’t want. They delivered exactly what I asked for More

by pgoodman16235
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cameron, Craig Misier, John Dorus, Colleen Swartz, Patricia Gabriel-Hartman , Brian Carter, Tyler Vetter

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May 23, 2023

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 16, 2023

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Employee Rating

This dealership was easy to work with. Gesse checked in with me occasionally over a couple of months while I was looking at cars, but was never overbearing. More

by pragozine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 16, 2023

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Gesse M.! We are happy you enjoyed your experience here! We hope you enjoy your new ride, thank you for letting us know about the delivery process we are aware and will be addressing the issue - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

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