Dealership Experience
3 yrs, 1 mo
26 Reviews
Write a Review26 Reviews of Giancarlo Vitela
March 29, 2026
Chose this dealership because we have used them before. Got a really good price on our trade in and also on the new Tundra Got a really good price on our trade in and also on the new Tundra More
Other Employees Tagged: Brianna Perez
March 27, 2026
This is a great dealership. From sales to the financial department all professional. Didn’t give a five because it takes too long to purchase a vehicle. From sales to the financial department all professional. Didn’t give a five because it takes too long to purchase a vehicle. More
March 25, 2026
Good service! The staff are friendly and efficient. I appreciate their service and hard work. The staff are friendly and efficient. I appreciate their service and hard work. More
Other Employees Tagged: Manny Lopez
March 03, 2026
This is the kind of dealership that brings back faith in humanity…. Benjamin and Giancarlo were both great, reasonable, and did not waste my time. No bait and switch tactics, willing to negotiate, and frien humanity…. Benjamin and Giancarlo were both great, reasonable, and did not waste my time. No bait and switch tactics, willing to negotiate, and friendly through all of it. 5 stars for them! More
Other Employees Tagged: Aaron Douglas
February 24, 2026
From the moment I walked into the dealership, I felt welcomed and valued. My sales consultant, Giancarlo Vitela, was incredibly knowledgeable, patient, and attentive to my needs. The entire process - fr welcomed and valued. My sales consultant, Giancarlo Vitela, was incredibly knowledgeable, patient, and attentive to my needs. The entire process - from test drive to closing - was smooth, transparent, and stress-free. I truly appreciated the honesty, clear communication, and genuine care shown throughout. More
February 16, 2026
I’ve had excellent service in the sales department however I’ve been unhappy with the service I’ve received from the service department. I have a brand new 4Runner and there is a defect on the brakes. however I’ve been unhappy with the service I’ve received from the service department. I have a brand new 4Runner and there is a defect on the brakes. I made an appointment after my representative said that the parts were in to get it replaced drove two hours to have my vehicle not have been repaired, parts were not in. I am disappointed in the miscommunication, especially since we drove 4 hours to have nothing completed. More
Other Employees Tagged: Justin Birdwell
January 05, 2026
We've been a customer of this dealer for 25 plus years, both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently h both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently had some repair work completed on one of our Tundra's and Bobby helped put me in one of their in-house rental trucks for a few days while the work was completed. When I returned the rental truck and casually told Bobby how much I liked the new Tacoma, he introduced me to one of the sales reps, Giancarlo. Giancarlo working with Tomas did an outstanding job helping us come to a fair and reasonable agreement for both of us. The whole transaction was seamless and really felt like the white-glove treatment. I don't normally take the time to write reviews good or bad, but these guys can get you fixed up if you're in the market for new or just need a trusted place for service and repairs. More
Other Employees Tagged: Tomas Sandoval, Randy Dowling, Bobby Hall
January 04, 2026
Gian is a knowledgeable sales person. I refer my friends and family to him. Great job I refer my friends and family to him. Great job More
Other Employees Tagged: Brad George, Haley McCulley, Nikki Bordallo, John Gray, Moises Alvarenga, Zeeshan Devani, Bobby Hall, Patrick Loudermilk, Paige Griffin
December 21, 2025
Gian was great. We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not pay We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not payments or other xx number. I’d be happy to return and buy again. F&I was also great. Put out my options and clearly explained them and didn’t try any high pressure tactics to move products. More
Other Employees Tagged: Zeeshan Devani
December 17, 2025
Gian Vitella will work with you to find the vehicle and price that you are seeking,he’s a good person that knows his business price that you are seeking,he’s a good person that knows his business More
Other Employees Tagged: Aaron Douglas

