Giancarlo Vitela
Giancarlo Vitela at Bryan College Station Toyota

Giancarlo Vitela | Page 2

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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5.0
33 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

33 Reviews

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33 Reviews of Giancarlo Vitela

March 03, 2026

Dealership Rating
Employee Rating

This is the kind of dealership that brings back faith in humanity…. Benjamin and Giancarlo were both great, reasonable, and did not waste my time. No bait and switch tactics, willing to negotiate, and frien More

by haileyS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

Mar 03, 2026

Bryan College Station Toyota responded

It’s wonderful to know Giancarlo provided a transparent and efficient experience while you purchased your new Toyota Grand Highlander Hybrid. We appreciate you highlighting our straightforward approach and friendly service. Enjoy your new vehicle!

February 24, 2026

Dealership Rating
Employee Rating

From the moment I walked into the dealership, I felt welcomed and valued. My sales consultant, Giancarlo Vitela, was incredibly knowledgeable, patient, and attentive to my needs. The entire process - fr More

by mark@carterarchitectsinc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience and for recognizing Giancarlo’s expertise and patience. We’re delighted your Toyota purchase went smoothly and that clear communication made the process stress-free. Don’t hesitate to let us know if there’s anything more we can help with as you enjoy your new Toyota.

February 16, 2026

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Employee Rating

I’ve had excellent service in the sales department however I’ve been unhappy with the service I’ve received from the service department. I have a brand new 4Runner and there is a defect on the brakes. More

by goldengirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Birdwell

Feb 25, 2026

Bryan College Station Toyota responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience with our service department, especially after the time and effort it took for you to make the trip. We understand how frustrating it must have been to drive that distance expecting a repair, only to find the parts were not available. Clear communication and respect for our customers’ time are very important to us, and we apologize that we fell short in this situation. We appreciate you bringing this to our attention and would like the opportunity to address your concerns directly and make things right. Please reach out to our management team so we can review what happened and assist you further. Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2026

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Employee Rating

We've been a customer of this dealer for 25 plus years, both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently h More

by krosprim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 27, 2026

Bryan College Station Toyota responded

Wow—thank you for sharing such a detailed experience! We’re thrilled to hear Bobby, Giancarlo, and Tomas made both your service and sales visits smooth and seamless. It means so much that you’ve trusted us for 25+ years, and we’re grateful to continue providing the “white-glove” service you expect. We look forward to taking care of you and your Toyotas for many years to come!

January 04, 2026

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Gian is a knowledgeable sales person. I refer my friends and family to him. Great job More

by bjhallfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We are glad Gian provided knowledgeable service, and we appreciate you referring your friends and family to him. Great to hear he’s doing a great job! Customer Relations Manager customerservice@purdygroupusa.com

December 21, 2025

Dealership Rating
Employee Rating

Gian was great. We negotiated the entire deal over text and email. Gave me 600 over other dealers for my trade and negotiated on the bottom line number and not pay More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani

Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Gian was able to provide a smooth, straightforward process and offer great value on your trade. It’s also good to hear our finance team made everything clear without any pressure. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2025

Dealership Rating
Employee Rating

Gian Vitella will work with you to find the vehicle and price that you are seeking,he’s a good person that knows his business More

by clantonsrtim
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

Dec 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Gian was able to help you find the right vehicle and price. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2025

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Employee Rating

Everything was simple from start to finish. Everyone we came across was nice and polite. More

by mrshaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

Dec 17, 2025

Bryan College Station Toyota responded

We are glad to hear your experience was smooth and that our team made a positive impression with their politeness and friendliness. Thank you for choosing us, and we look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2025

Dealership Rating
Employee Rating

They were great. The purchase was smooth and problem free. Gian went above and beyond. More

by Rick.Gray
Purchase Time
Recommend Dealer
Yes
Dec 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the purchase was smooth and that Gian went above and beyond to help. We appreciate your comments and hope to assist you again. Customer Relations Manager customerservice@purdygroupusa.com"

December 01, 2025

Dealership Rating
Employee Rating

Gian is my go to person at this dealership,he listens to what you want and he works with you to find the best deal and he is a good down to earth person in which I enjoy talking to. More

by clantonsrtim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas

Dec 01, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are happy to hear Gian listens carefully and works to find the best deal. It’s great that you enjoy working with him. See you next tiime! Customer Relations Manager customerservice@purdygroupusa.com

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