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Giankarlo Serrano
Refer Me
918 Reviews
Dealership Experience
3 yrs, 8 mos
Languages Spoken
English
Spanish
918 Reviews
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918 Reviews of Giankarlo Serrano
April 21, 2024
Amazing experience. I went to go do the oil change and rotation of the tires on my car and Lian Assist me with this process. He was very helpful and kind. As well as Gia I went to go do the oil change and rotation of the tires on my car and Lian Assist me with this process. He was very helpful and kind. As well as Giankarlo which sold me my car in the first place. Amazing team More
by MELANIEPAEZ09
Verified CustomerOther Employees Tagged: Lian
Helpful 
April 17, 2024
Outstanding service from Giancarlo. Everything he explained correctly, He took his time to show me how the vehicle works, options on safety, and overall made the transaction very comfor Everything he explained correctly, He took his time to show me how the vehicle works, options on safety, and overall made the transaction very comfortable. I’m Very satisfied with the purchase I made. Dealer had plenty of options of inventory and overall cleanliness. Thank you Giancarlo. More
by EDGAR_CARDONA622
April 15, 2024
You’re very lucky to have Giancarlo,Jaime crespo,Jose Oliu,Matt and Joe W on. Your team they made it happen for me and my family.. Oliu,Matt and Joe W on. Your team they made it happen for me and my family.. More
by Ferrer_1111
Other Employees Tagged: Jose Oliu, Joe Wright , Jaime crespo and Matt
April 15, 2024
Very lucky to have Giancarlo,Jaime crespo,Jose olíu,,Joe W and Matt on your team they made it happen for me and my son see you in 10 months W and Matt on your team they made it happen for me and my son see you in 10 months More
by Ferrer_1111
Other Employees Tagged: Jose Oliu, Joe Wright , Matt (finance)Arleen (service fleet)and Jaime Crespo(sales department )
April 12, 2024
Great guy to work with and awesome dealership! We will definitely continue to lease our cars from them. We will definitely continue to lease our cars from them. More
by VMURPHY1000
Other Employees Tagged: Mitra Rampersad, Raidel Delgado
April 10, 2024
This was a great experience with a dealer that I never had before. The sales person Jaime Crespo treated my with the upmost repesct and really fought for my interest from the moment I arrived. He brough had before. The sales person Jaime Crespo treated my with the upmost repesct and really fought for my interest from the moment I arrived. He brought in Mr. GIANKARLO SERRANO to negotiate the details of the deal and I truly believe I purchased the car with the best price in the country and it was a overall great experience buying this car. I would like to thank all involved in making this experience a perfect one. More
by tonyaragon60
Other Employees Tagged: Adriano Pucci, Joe Wright
April 06, 2024
EXCELLENT EXPERIENCE with Arrigo Dodge Sawgrass! !! We were in the market for a 23 Challenger R/T after buying a 23 Challenger Scat pack from Arrigo Dodge West Palm the week before and Andrew the GM !! We were in the market for a 23 Challenger R/T after buying a 23 Challenger Scat pack from Arrigo Dodge West Palm the week before and Andrew the GM since he didn't have one with the equipment my wife wanted put me in contact with Adriano Pucci the Managing partner at the Sawgrass store. I was contacted by Adriano and after discussing the number we needed to close he called me shortly after hitting that number and we closed the deal. I was then put in touch with Giankarlo Serrano the Sales Mgr/VIP specialist that Adriano wanted to work with us to finalize the deal and schedule the delivery. I discussed the specifics with Giankarlo who was very focused on getting everything handled quickly and efficiently which he accomplished completely. I then spoke to Iala Konopcik in finance and she was able to get me approved in a timely manner to then book my flight to take delivery. I have never had the level of attentiveness and focus as I experienced with Giankarlo who made sure I was taken care of from start to finish and in the 35 plus years of buying over 75 vehicles the experience he provided was/is EXCEPTIONAL!!! I flew in on Easter Sunday and he made sure to keep in touch with me through the day to make sure everything went accordingly which it did as he put me with sales rep Raidel Delgado who made sure along with Iala that I was in and out within an hour given I had an 8 hour drive home. I was and am VERY IMPRESSED with all the care/focus that the TEAM showed at both stores making sure we were totally taken care of through the journeys on both deals. I will also say again Giankarlo has been AMAZING making sure I got home safely and following up with me to make sure we are completely satisfied which we are. He has gone above and beyond and is now part of our family!!! The two stores have AWESOME TEAMS and we will give them every opportunity on any of our future auto deals as well as family/friends we will refer!!! We HIGHLY REMCOMMEND that you give them the best deal you have to match/beat you will not be disappointed!!! More
by tidefans33
Other Employees Tagged: Adriano Pucci, Raidel Delgado , Iala Konopcik in the Finance Dept.
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