Gilbert Ansah | Page 22

Buying my certified VW through city Volkswagen of Evanston was by far the best experience I've had purchasing a car. Every person that helped me was very patient, kind and good at their job. Gilbert Evanston was by far the best experience I've had purchasing a car. Every person that helped me was very patient, kind and good at their job. Gilbert was my salesman and he went above and beyond to make sure that I got exactly what I wanted, and I did! He was able to answer every question I had (and I had a lot), never pushed me to make a decision and kept in excellent communication after I left the dealership. I had some small issues with the car the week after purchasing it and the service department was very accommodating and fixed my issues very promptly and at no cost to me. Overall I would definitely come back to this dealership for my next car and appreciate that even when problems arose after leaving the lot, they did everything they could to make things right and kept their word. More

Print

Gilbert was Great! Talk to gilbert when you come to vw evanston. He'll take care you. Talk to gilbert when you come to vw evanston. He'll take care you. More

Print

Gilbert was excellent to work with. From first point of contact, through multiple test drives (and me changing my mind a few times), he listened to what I was looking for and found us a From first point of contact, through multiple test drives (and me changing my mind a few times), he listened to what I was looking for and found us a vehicle that checked all the boxes. He was very responsive, and was able to communicate efficiently via text & email as my busy work schedule didn't easily allow for calls. He was a pleasure to work with, and made the car buying experience much less stressful than prior experiences at other dealerships! More

Print

Gilbert did a great job getting me to my desired price point! Great job, appreciate the effort. He’s also A nice genuine person! point! Great job, appreciate the effort. He’s also A nice genuine person! More

Print

City Volkswagen has been our preferred dealer the last year purchasing multiple cars, 3 vehicles with City Volkswagen this year. Just purchased an 2022 ID.4 and excited to be electrified and off gasoline. year purchasing multiple cars, 3 vehicles with City Volkswagen this year. Just purchased an 2022 ID.4 and excited to be electrified and off gasoline. Gilbert has been an awesome salesperson at City Volkswagen. We will continue our valued relationship with City Volkswagen for years to come! More

Print

I had a wonderful experience working with Gilbert. He was patient with me and very personable. I had some specific needs and circumstances when buying my vehicle and he went above and beyond to help m He was patient with me and very personable. I had some specific needs and circumstances when buying my vehicle and he went above and beyond to help me get my needs met - including delivering my car to where I needed! I recommend working with Gilbert to anyone looking to purchase a vehicle. More

Print

Gilbert was fantastic and professional. I appreciated his follow up, and he was always courteous. Great experience! I appreciated his follow up, and he was always courteous. Great experience! More

Print

Ricky isn't your typical salesperson. He's not pushy He's very knowledgeable, very patient and honest. From the scheduling to view the vehicle, to the test driving process Ricky made sur He's not pushy He's very knowledgeable, very patient and honest. From the scheduling to view the vehicle, to the test driving process Ricky made sure that all information needed were readily available to make informed decision. City Volkswagen has a great teamwork environment. From salesperson, to financial process I didn't encounter anything that would have made me second guest my purchase. Thank you again Ricky and your amazing team Ismaelle More

Print

Dealership let me come near end of operating hours to see a used Golf that I had been looking into for a while, which was very convenient for me. Dealership communication was very smooth leading up to when I a used Golf that I had been looking into for a while, which was very convenient for me. Dealership communication was very smooth leading up to when I came to look at car, and my visit to dealer was also super smooth. Great experience all around. More

Print

Ricky was great! He was kind, honest and above and beyond helpful. He made our experience as simple as possible. He was present with us and made us feel comfortable n He was kind, honest and above and beyond helpful. He made our experience as simple as possible. He was present with us and made us feel comfortable no matter how crazy our questions were. I would highly recommend Ricky. More

Print