Gilbert Ansah
Gilbert Ansah at City Volkswagen of Evanston

Gilbert Ansah | Page 4

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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4.9
290 Reviews
4.9

290 Reviews

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290 Reviews of Gilbert Ansah

March 30, 2025

Dealership Rating
Employee Rating

Buying my car was a 5-star experience! Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again. More

by kubisova18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski

Mar 30, 2025

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

March 21, 2025

Dealership Rating
Employee Rating

Excellent service. Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond. More

by LS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Mar 24, 2025

City Volkswagen of Evanston responded

Thank you! Gilbert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

March 12, 2025

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Employee Rating

I have never been to a proper dealership prior to my visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful! More

by jovannimaxey5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

City Volkswagen of Evanston responded

Jovanni, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Congratulations on purchasing your "dream car"! Sam Lotta General Manager slotta@cityautogroup.com

March 11, 2025

Dealership Rating
Employee Rating

Gilbert is the best! He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his More

by crown111mxy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Mar 11, 2025

City Volkswagen of Evanston responded

We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

March 05, 2025

Dealership Rating
Employee Rating

VW Evanston was the first dealership I contacted and the one I ended up purchasing from. They are simply kind, HONEST (I can’t emphasize this enough), hardworking, and transparent. I worked with Gilbert A., More

by Shani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski

Mar 05, 2025

City Volkswagen of Evanston responded

We are so glad that Gilbert had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

February 22, 2025

Dealership Rating
Employee Rating

Last week I was at City was back in and I bought my 2025 atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man More

by Victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert

Feb 23, 2025

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2025

Dealership Rating
Employee Rating

I was here Monday to look at a 2024 Atlas and Gilbert helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very More

by Laurenbulthuis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex

Feb 19, 2025

City Volkswagen of Evanston responded

Lauren, Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Gilbert, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

Dealership Rating
Employee Rating

I want to extend a huge thank you to Gilbert and his team—Sam, Marcus, and Manny—for making my car lease-to-purchase experience truly enjoyable. Gilbert not only answered all my questions and concerns, More

by danielweinmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta , Manny Reyes

Feb 07, 2025

City Volkswagen of Evanston responded

It's great to hear that Gilbert was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

February 04, 2025

Dealership Rating
Employee Rating

Incredible knowledge and service from Gilbert you should clone him. He works hard for you. More

by Thankgod2540
Sales Price Transparency
Recommend Dealer
Yes
Feb 04, 2025

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that Gilbert could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

January 26, 2025

Dealership Rating
Employee Rating

Refuses to offer Volkswagen lease deal on ID4. Claims deal does not include destination charges while it does on the VW website and confirmed on a phone call with VW. Deal is VERY clear just by re More

by buyguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 29, 2025

City Volkswagen of Evanston responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sam Lotta General Manager slotta@cityautogroup.com

Jan 29, 2025

City Volkswagen of Evanston responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sam Lotta General Manager slotta@cityautogroup.com

Jan 30, 2025

buyguy responded

I am fine with not being willing to do the advertised offer. But the attitude of the salesperson, amount of time I had to wait, and disingenuous reasons I was given for not being able to honor the offer were very frustrating. Also, $450/month with thousands down seemed like an absurdly high number compared to advertised offers and what I was able to get at other dealers. For example, I instead leased a Honda Prologue EV(significantly higher MSRP than the ID4 S I was interested in) for $280/month with very little down(less than tax); this required no haggling, was even better than advertised offers, and was emailed to me within minutes of calling and asking for a quote.

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