I just had the best buying experience at City Volkswagen
of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are
of Evanston! My salesman Gilbert was truly amazing in every way. Extremely helpful, knowledgable, patient, thorough, absolutely the best! If you are in the market for a VW this dealership is wonderful. I live in Chicago, but after reading the reviews for the Chicago dealership and then Evanston's reviews, I made the drive north. So happy that I did. Gil thoroughly explained all options and upon delivery spent a lot of time going over literally everything on the vehicle. Best experience.
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by kara690
Jul 21, 2025 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
Working with Gil was great.
The buying experience was easy and Gil was available and patient with our questions.
The buying experience was easy and Gil was available and patient with our questions.
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by M Graham
Other Employees Tagged:
Alex Paszkowski
Jul 06, 2025 -
City Volkswagen of Evanston responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston!
Sam Lotta
General Manager
slotta@cityautogroup.com
Great customer service!
Visit them if you are looking to buy a used or new VW.
Visit them if you are looking to buy a used or new VW.
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by Silver RT
Jun 03, 2025 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta
General Manager
slotta@cityautogroup.com
I received great customer service and thorough
explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston
explanation on my third vehicle I purchased from Gilbert at city Vw of Evanston
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by Juesaris
Other Employees Tagged:
Alex Paszkowski
May 31, 2025 -
City Volkswagen of Evanston responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta
General Manager
slotta@cityautogroup.com
This was by far the easiest and quickest car buying
experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to e
experience I've had! Gilbert was super knowledgeable and welcoming. He made sure to answer all our questions, and worked with the team (Enrigue) to ensure a very smooth and quick visit
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by Ben
Other Employees Tagged:
Manny Reyes, Enrique Garibay
May 17, 2025 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Just had a great car buying experience!
Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every
Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every step!
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by Ernie
Other Employees Tagged:
Marcus Carnes, Alex Paszkowski
Apr 18, 2025 -
City Volkswagen of Evanston responded
Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance.
Sam Lotta
General Manager
slotta@cityautogroup.com
Buying my car was a 5-star experience!
Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again.
Gilbert and Alex were pleasant and professional. I am very happy with my Jetta and I would buy from them again.
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by kubisova18
Other Employees Tagged:
Alex Paszkowski
Mar 30, 2025 -
City Volkswagen of Evanston responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sam Lotta
General Manager
slotta@cityautogroup.com
Excellent service.
Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond.
Very helpful and good communication. Felt comfortable with all the staff and Gilbert went above and beyond.
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by LS
Other Employees Tagged:
Manny Reyes
Mar 24, 2025 -
City Volkswagen of Evanston responded
Thank you! Gilbert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston.
Sam Lotta
General Manager
slotta@cityautogroup.com
I have never been to a proper dealership prior to my
visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful!
visit, all of the staff were very willing and helpful during the whole process of getting my dream car! Gilbert especially was a truly very helpful!
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by jovannimaxey5
Mar 13, 2025 -
City Volkswagen of Evanston responded
Jovanni, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Congratulations on purchasing your "dream car"!
Sam Lotta
General Manager
slotta@cityautogroup.com
Gilbert is the best!
He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his
He earned our trust first sight, super knowledgeable, professional, respectful, and patient. We ended up buying a new 2025 green Taos thanks for his help, very smooth and efficient experience. He’s devoted to his career and know everything in car business. He won’t let you down for sure!
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by crown111mxy
Other Employees Tagged:
Manny Reyes
Mar 11, 2025 -
City Volkswagen of Evanston responded
We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sam Lotta
General Manager
slotta@cityautogroup.com