Gilbert Ansah
Gilbert Ansah at City Volkswagen of Evanston

Gilbert Ansah | Page 6

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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4.9
302 Reviews
4.9

302 Reviews

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302 Reviews of Gilbert Ansah

February 04, 2025

Dealership Rating
Employee Rating

Incredible knowledge and service from Gilbert you should clone him. He works hard for you. More

by Thankgod2540
Sales Price Transparency
Recommend Dealer
Yes
Feb 04, 2025

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that Gilbert could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

January 26, 2025

Dealership Rating
Employee Rating

Refuses to offer Volkswagen lease deal on ID4. Claims deal does not include destination charges while it does on the VW website and confirmed on a phone call with VW. Deal is VERY clear just by re More

by buyguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 29, 2025

City Volkswagen of Evanston responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sam Lotta General Manager slotta@cityautogroup.com

January 14, 2025

Dealership Rating
Employee Rating

We had a great experience with Gilbert! Fair, friendly, and efficient. Everything went very smooth, and it was a great car buying experience. We would certainly return again in the future. More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 14, 2025

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Eric, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

January 03, 2025

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Employee Rating

Went to City VW to buy out my leased vehicle from them. I had a lot of questions but both Brenden and Gilbert made it easy to come to a decision that I felt comfortable with. Also, the guy in the finance d More

by Sara.nash1107
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey

Jan 05, 2025

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, Sara, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

January 01, 2025

Dealership Rating
Employee Rating

Gilbert made everything so easy and straight forward, he was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional More

by preslavazhekova2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 02, 2025

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

Dealership Rating
Employee Rating

Ricky was helpful and fair, and excellent guide to buying a new car! I would highly recommend him to anyone I know! More

by Jayton Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino

Dec 30, 2024

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 03, 2024

Dealership Rating
Employee Rating

We just bought a Tiguan from Gilbert! The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purc More

by Nan.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

City Volkswagen of Evanston responded

Nan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new Tiguan! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

November 20, 2024

Dealership Rating
Employee Rating

I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Mario Grbavac, Ian Edmonson, Sam Lotta, Brendan Cowhey, Frank Guevara , Ricky Espino, David Rendon, Manny Reyes

Nov 20, 2024

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us, Oliver. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 08, 2024

Dealership Rating
Employee Rating

Gilbert was a great salesman, he kept things straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept g More

by Nando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

Dealership Rating
Employee Rating

Gilbert has been very helpful and kind with me and my friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. More

by Jomanuel.jm50
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta

Nov 07, 2024

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that Gilbert was able to assist you and your friend and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

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