137 Reviews
Write a Review137 Reviews of Gilton Huggett
September 06, 2013
Fantastic friendly service from Gilton.... Very impressed by his approach, willing to help detail the product and test drive, eye for detail, cautious price negotiation... All of which helped in a great buyi by his approach, willing to help detail the product and test drive, eye for detail, cautious price negotiation... All of which helped in a great buying experience. More
August 14, 2013
My salesman was Gilton Huggett. This was the best car buying experience I have had to date. The transaction was smooth and quick and Gilton was very friendly and knowledgeable. Great experience at the buying experience I have had to date. The transaction was smooth and quick and Gilton was very friendly and knowledgeable. Great experience at the dealership and with Gilton! I would highly recommend Russell & Smith and especially Gilton. More
August 13, 2013
I was going to buy a hail damage they had for sale. It was a Wednesday night when I told them I'd buy the car, then on Thursday they started sending the paperwork to my credit union for the finance so tha was a Wednesday night when I told them I'd buy the car, then on Thursday they started sending the paperwork to my credit union for the finance so that I could pick up the car on Friday. When it was Friday morning, they called me to say they sold the car the night before (on Thursday). Yes, that's right, they sent the paperwork to my credit union and then sold the car to some dumb lady who agreed to pay more than I would. They are NOT serious people. Jeff Haas is much more professional. More
August 13, 2013
We had done our research, found the car we wanted. I was able to send a message on a Sunday, Gilton called me on Monday and we set up an appointment time. Between the time we arrived and the time we l was able to send a message on a Sunday, Gilton called me on Monday and we set up an appointment time. Between the time we arrived and the time we left with the car we wanted, it was only 2 hours! Not sure anyone likes going to buy a car, but we had a very good experience at Russell & Smith. In fact this was the second Mazda we purchased from this dealership AND from Gilton. More
July 29, 2013
I visited the facility to trade in a beautiful, gently used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informa used 2009 Mazda MX5 Miata with only 11000 miles. My wife and I wanted to purchase a new Mazda 6. The staff at Russell Smith was responsive, informative, professional, and willing to work with us on a fair deal. I did visit another Houston area Mazda dealership and had a less than satisfactory experience and a far more expensive sale price offer. The staff at Russell Smith presented themselves as honest businessmen with a desire to earn my trust. I did not receive a hyped sales pitch and I felt comfortable negotiating all my options. I would highly recommend the staff at Russell Smith for your next car buy. Integrity, professionalism, product knowledge, friendly support, and straightforward are words describe Russell Smith Mazda. More
Other Employees Tagged: Ravi Sapkota , Edgar in Finance as well
July 16, 2013
I just started work in US after 10 years and I wasn;t use to car dealership industry. Gilton was extremely patient and has a very professional service attitude. He explained everything when I bought the car. to car dealership industry. Gilton was extremely patient and has a very professional service attitude. He explained everything when I bought the car. His exceptional service is in the follow ups. I have not heard from my peers of other car dealers following up on the performance of the car and other service inquiries. I Strongly recommend Gilton. Thanks and keep up the good work! More
July 09, 2013
Gilton did a great job and provided all the assistance I needed and more. I am very happy with my certified pre-owned vehicle and would highly recommend this dealership. Ask for Gilton! needed and more. I am very happy with my certified pre-owned vehicle and would highly recommend this dealership. Ask for Gilton! More
June 04, 2013
Gilton, thanks for making our purchase of the 2008 Mazda 3i a pleasure this weekend. We enjoyed our visit, and are super happy with the car. It is running well, and my shift changing is getting better! Than 3i a pleasure this weekend. We enjoyed our visit, and are super happy with the car. It is running well, and my shift changing is getting better! Thank you for providing a friendly, and honest appraisal of the cars. Bedrich and Jasmine More
May 13, 2013
My experience at Russell & Smith Mazda was AMAZING. Gilton Huggett was my salesman and I couldn't have had a better person. He's thorough, punctual, friendly, knowledgeable and made me feel at ease wit Gilton Huggett was my salesman and I couldn't have had a better person. He's thorough, punctual, friendly, knowledgeable and made me feel at ease with my purchase. He answered every question that I had in great detail. Even after my purchase he is still willing to answer any questions that I may have. I'm a 24 year old woman and everyone I dealt with on the day of my purchase was polite, never rude and I was never hassled. This is my second purchase from Russell & Smith Mazda and I find no reason to go anywhere else! I definitely recommend this dealership to my family and friends. If you want to purchase your vehicle from a hassle-free, friendly and helpful environment, come to R&S Mazda AND have Gilton Huggett as your salesman! He's the best!! More

