137 Reviews
Write a Review137 Reviews of Gilton Huggett
April 28, 2013
Everyone at the dealership was friendly and welcoming. I was assisted by Gilton Huggett, and I would recommend him to everyone. Gilton was very knowledgeable and attentive, but he never pressured me or ru was assisted by Gilton Huggett, and I would recommend him to everyone. Gilton was very knowledgeable and attentive, but he never pressured me or rushed me along to make a purchase. He was flexible and worked around my schedule, and he let me make ask any and all questions. I was honest about my needs and what I was looking for in my new car, and Gilton's honesty and professionalism made me feel at ease from start to finish. If you are looking for a vehicle, I highly recommend Russell and Smith Mazda. Ask for Gilton; you will not be disappointed! More
March 25, 2013
In response to a Survey on Customer Service for Gilton Huggett, which we never received via email: We give Gilton a 10 on his "report card". He was knowledgeable and courteous at all times, taking great c Huggett, which we never received via email: We give Gilton a 10 on his "report card". He was knowledgeable and courteous at all times, taking great care to instruct us on the various components and systems that our new CX5 brings. We received excellent service from Gilton and would recommend him to anyone who is looking to purchase a new vehicle. Please forward this message to his supervisors in acknowledgement of his effort and dedication. Best regards, Ian & Denise McPherson More
March 17, 2013
This dealer and particulary the salesperson were extremely friendly and made the purchase decision easy. I was not pressured or pushed in any direction I did not want. extremely friendly and made the purchase decision easy. I was not pressured or pushed in any direction I did not want. More
March 01, 2013
I came by yesterday to assess the value of my old car for potential trade-in for a used car. I was pleasently surprised that I was able to drive home with a new car. Gilton was able to give me a good deal an potential trade-in for a used car. I was pleasently surprised that I was able to drive home with a new car. Gilton was able to give me a good deal and was very clear in his presentation so I didn't hesitate to strike a deal. Overall, it had been a pleasent experience and I'm enjoying my new car right now! More
November 28, 2012
Loved buying our new car from this dealership! It all started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gi started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gilton and Sutoyo were friendly and of great help!!! More
Other Employees Tagged: Javier Nieto
November 04, 2012
I went to this dealer for Mazda3 and I am glad I did! Get a great price and service from Gilton and Jose. Gilton is a really earnest sales to his customer and tried his best to get the best for me. a great price and service from Gilton and Jose. Gilton is a really earnest sales to his customer and tried his best to get the best for me. More
Other Employees Tagged: Lin Lu
October 19, 2012
My wife and I visited today, and I must say that I have never met someone as passionate about his job and car brand as Gilton Huggett. He was very professional, friendly, and knowledgeable. A true gentlema never met someone as passionate about his job and car brand as Gilton Huggett. He was very professional, friendly, and knowledgeable. A true gentleman who understands how to conduct business. More
Other Employees Tagged: 1
July 22, 2012
I just completed the purchase of my second vehicle from Russell and Smith Mazda today. Once again, I was very pleased with the entire transaction. I use their service department for all of the maintenance Russell and Smith Mazda today. Once again, I was very pleased with the entire transaction. I use their service department for all of the maintenance and repairs for my vehicle. The service guys have always been helpful and have worked with me through a couple of service issues that I was pleased with the outcome of those issues. From a sales perspective, Russell and Smith Mazda should be proud of the Sales staff. I have purchased a number of vehicles over the past 40 years and have to be honest that this is the best dealership that I have worked with. I do my homework on the cars that I purchase so I believe I am an informed consumer. These guys have treated me fairly and with respect. The price of the car and the trade in value were fair and within the range that I expected. I have worked with Gilton on both vehicles that I purchased. The managers, Jose and Delroy, were involved and were great guys as well. Roy helped us through financing again. He was able to get us a better interst rate than our own bank was willing to do. Take the time to talk to these guys if you need a car. I can only relate my experience to you but I can tell you that the experience has been great. More
June 02, 2012
I had a great experience during the buying process and a few bumps afterwards but the Gilton stepped up and took care of me. I appreciate it and will be back for my next purchase few bumps afterwards but the Gilton stepped up and took care of me. I appreciate it and will be back for my next purchase More
April 28, 2012
I worked with Jose Molina and Gilton Huggett to purchase my new Mazda 3i Touring. Jose and Gilton were both a pleasure to work with and were very professional. Jose Molina is a new Sales Manager at Russell my new Mazda 3i Touring. Jose and Gilton were both a pleasure to work with and were very professional. Jose Molina is a new Sales Manager at Russell & Smith. I negotiated with Jose over the price of the car, and I can assure everyone that he is a straight shooter. He offered me the best price I could find in the Houston area, and the price he quoted me over the phone was the same price I bought the car for. There were no hidden fees at all. Gilton was knowledgeable and helpful. I would recommend this dealership to my friends. More
Other Employees Tagged: Jose Molina
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