Gilton Huggett
Gilton Huggett at Russell & Smith Mazda

Gilton Huggett | Page 11

Sales

Russell & Smith Mazda

3440 South Loop West
Houston, TX 77025

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4.4
137 Reviews
4.4

137 Reviews

Write a Review

137 Reviews of Gilton Huggett

April 28, 2013

Dealership Rating

Everyone at the dealership was friendly and welcoming. I was assisted by Gilton Huggett, and I would recommend him to everyone. Gilton was very knowledgeable and attentive, but he never pressured me or ru More

by dhmmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2013

Russell & Smith Mazda responded

Good morning, Thank you for taking the time to write a review. Our goal at Russell & Smith Mazda is to provide each customer with the highest level of professionalism in the industry. Gilton is a great member of our team and we are so thankful for your recommendation. Please let us know if you have any questions. Thank you for your business, and have a great day! Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

March 25, 2013

Dealership Rating

In response to a Survey on Customer Service for Gilton Huggett, which we never received via email: We give Gilton a 10 on his "report card". He was knowledgeable and courteous at all times, taking great c More

by dparellano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2013

Russell & Smith Mazda responded

Ian and Denise, Congratulations on your brand new CX5! We are thrilled to hear that you had such an enjoyable experience working with Gilton to purchase your vehicle. He is absolutely an asset to our team here and we will be sure your kind sentiments are heard. We look forward to your next visit whether it's to buy your next Mazda or to service your current one. Be sure to find us on Facebook and Twitter for exclusive deals and specials. Take care! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

March 17, 2013

Dealership Rating

This dealer and particulary the salesperson were extremely friendly and made the purchase decision easy. I was not pressured or pushed in any direction I did not want. More

by gilnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2013

Russell & Smith Mazda responded

Thank you for leaving such a great review! We strive to provide our customers with the highest quality customer service, and we are happy to hear that our team was able to do so. We’ll be sure to share you kind words with them as we know they’ll be thrilled to hear their hard work has not gone unnoticed. We are always here to help so please do not hesitate to let us know if there is anything we can do for you. Thank you for choosing Russell & Smith Mazda and be sure to find us on Facebook and Twitter where you can check out our exclusive deals and monthly specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

March 01, 2013

Dealership Rating

I came by yesterday to assess the value of my old car for potential trade-in for a used car. I was pleasently surprised that I was able to drive home with a new car. Gilton was able to give me a good deal an More

by dongkong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2013

Russell & Smith Mazda responded

Thanks for leaving us this great review! We strive to provide our customers with the best service possible and we’re happy to hear Gilton was such a pleasure to work with during your visit. We are always happy to help so don’t hesitate to give us a call or stop in at any time. We want to thank you for making the choice to go with Russell & Smith Mazda and remind you to check out the exclusive deals and savings available to our Facebook and Twitter followers. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

November 28, 2012

Dealership Rating

Loved buying our new car from this dealership! It all started with a quote online and an appointment set up through the same media. We got directions and the car we were looking for at our arrival!!! Gi More

by TMCbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Nieto

Nov 28, 2012

Russell & Smith Mazda responded

Thank you for taking the time to leave us this fantastic review! With customer service being our main priority it is amazing to hear that Gilton and Sutoyo went above and beyond to ensure your satisfaction with Russell & Smith Mazda. We are proud to call them valuable members of our team and know that they will be thrilled to hear you had such kind things to say regarding their efforts. Please let us know if there is anything else we can do to help, we are always here for you. Thank you for choosing Russell & Smith Mazda and be sure to find us on Facebook to get exclusive deals and monthly service specials! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

November 04, 2012

Dealership Rating

I went to this dealer for Mazda3 and I am glad I did! Get a great price and service from Gilton and Jose. Gilton is a really earnest sales to his customer and tried his best to get the best for me. More

by linlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lin Lu

Nov 07, 2012

Russell & Smith Mazda responded

We appreciate you taking the time to share your recent experience with us! With customer satisfaction being so important to us, it is great to hear that you had such a wonderful experience with the entire team. We appreciate you choosing Russell & Smith Mazda and hope we will get the opportunity to help you again in the near future. Congratulations and don’t forget to stop by our Facebook and Twitter pages to get exclusive deals and monthly specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

October 19, 2012

Dealership Rating

My wife and I visited today, and I must say that I have never met someone as passionate about his job and car brand as Gilton Huggett. He was very professional, friendly, and knowledgeable. A true gentlema More

by rle45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: 1

Oct 30, 2012

Russell & Smith Mazda responded

Thank you for this great review! Gilton consistently shows our customers what exceptional service means to us and I know he will be thrilled to hear you had such great things to say regarding the customer service he provided. Please don’t hesitate to stop in or simply give us a call if you are ever in need of some help or have a few questions you need answered. We appreciate you choosing Russell & Smith Mazda and don’t forget to follow our Facebook and Twitter pages to get special coupons and exclusive monthly service specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

July 22, 2012

Dealership Rating

I just completed the purchase of my second vehicle from Russell and Smith Mazda today. Once again, I was very pleased with the entire transaction. I use their service department for all of the maintenance More

by JerrysMiata
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 23, 2012

Russell & Smith Mazda responded

We would like to thank you for taking the time to share your overall experience with Russell & Smith Mazda over the years. There is nothing that we value more than our customers and we hope that through hard work and commitment we have earned another customer for life. We couldn’t be happier to hear that the entire team was able to show you how much it means to us that you chose Russell & Smith Mazda for your automotive needs. Let us know if there is anything else we can do to help. Don’t forget to find us on Facebook and Twitter for exclusive deals and monthly specials too! Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

June 02, 2012

Dealership Rating

I had a great experience during the buying process and a few bumps afterwards but the Gilton stepped up and took care of me. I appreciate it and will be back for my next purchase More

by Dobby17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2012

Russell & Smith Mazda responded

Thank you for taking the time to leave this review. We truly appreciate you choosing Russell & Smith Mazda and cannot wait to provide you with excellent customer service upon your return. Please do not hesitate to let us know if there is anything we can do to help. Once again, thank you and congratulations on your new car! Don’t forget to check out our Facebook and Twitter Pages where you can get exclusive specials and the latest industry news as well. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com

April 28, 2012

Dealership Rating

I worked with Jose Molina and Gilton Huggett to purchase my new Mazda 3i Touring. Jose and Gilton were both a pleasure to work with and were very professional. Jose Molina is a new Sales Manager at Russell More

by CastleZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Molina

Apr 30, 2012

Russell & Smith Mazda responded

Thank you for taking the time to let us know about your recent experience at Russell & Smith Mazda. We are constantly striving to give our customers unbeatable deals and more importantly, unbeatable service. If there is anything you need assistance with in the future, please, let us know how we can help. Be sure to follow us on Twitter and like our Facebook page to be able to check out our latest deals and to stay current with the most recent news! Sincerely, Katie Smith - Internet Manager ksmith@russellsmith.com

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