Gilton Huggett | Page 13

I would recommend Russell & Smith to anyone that was interested in a Mazda. All of the staff are very nice and knowledgeable. Gilton was great at explaining every detail of my new CX-7, and answering interested in a Mazda. All of the staff are very nice and knowledgeable. Gilton was great at explaining every detail of my new CX-7, and answering all of my questions. Best experience I've ever had at a dealership. More

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Gilton was great to work with! I requested a quote online and he got back to me with a very reasonable quote within one hour! When I wanted to lower that price further, he worked with me to fit my budget - g and he got back to me with a very reasonable quote within one hour! When I wanted to lower that price further, he worked with me to fit my budget - giving me a great price in the end. I'm also a very particular person and Gilton was very patient to answer all my questions and threw in some extra perks to make me a happy customer! More

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Russel and Smith Mazda was recommended to me by a friend and our experience with them was great. The salesperson was straightforward and very friendly. He took time to explain everything. All personnel was and our experience with them was great. The salesperson was straightforward and very friendly. He took time to explain everything. All personnel was great. I highly recommend visiting this dealer if your looking for a mazda cars. More

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I went to 3 dealerships in May to look at cars. Gilton is the reason I came to your dealership. He stayed in touch but wasn't pushy and was totally approachable. I started off wanting to buy the Mazda 5 is the reason I came to your dealership. He stayed in touch but wasn't pushy and was totally approachable. I started off wanting to buy the Mazda 5, but he talked me into the CX-9. And, I felt like the extra expenditure was totally justified. Gilton has stayed in touch since my purchase and I feel I can call or come by anytime to seek his help. He's a KEEPER! More

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I have never had a saleman that was so knowledgeable about their cars as Gilton. There was no pressure to buy, he answered all our questions and made the experience very enjoyable. Everyone at the deal about their cars as Gilton. There was no pressure to buy, he answered all our questions and made the experience very enjoyable. Everyone at the dealership sales, finance, and service were friendly and helpful. More

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Gilton took care of us very well, from the moment we walked onto the lot until we walked off with a new car a couple of weeks later. Trading in my old car was easy, negotiating the price was straightfor walked onto the lot until we walked off with a new car a couple of weeks later. Trading in my old car was easy, negotiating the price was straightforward and throughout the process there was no unwanted pressure. More

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After all of my online searches, Gilton was the most helpful and informative. He really made me feel as if my needs were truly important to him. He went out of his way to follow up and make sure that helpful and informative. He really made me feel as if my needs were truly important to him. He went out of his way to follow up and make sure that I was happy with my purchase. A great car buying experience. More

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Excellent dealer for pourchase a new car. Gilton helped us a lot during all the process for choosing our car. He was very eficient and professional and we are so greatful with him. We highly recomend this us a lot during all the process for choosing our car. He was very eficient and professional and we are so greatful with him. We highly recomend this dealer for buying a new car. We get a very good rebate for this car. thank you!!! More

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I contacted Gilton through internet sales with a very specific idea of what new car I wanted to purchase and price I was willing to spend. He is very responsive- responding to my e-mails promptly, mostly specific idea of what new car I wanted to purchase and price I was willing to spend. He is very responsive- responding to my e-mails promptly, mostly within half-an-hour. He also kept me informed of any ongoing sales in order to help my car search. Most importantly, he is honest, a rarity among the Mazda dealerships in this town. While some other dealers will use dishonest tricks to get you into their offices, such as refusing to give you specific numbers or telling you straight lies over e-mail or on the phone (chalking it up to "miscommunication" when you talk to them in person), Gilton will provide you all the numbers he can in as much detail as he can. But more importantly, they will be the same numbers he'll give you when you sit down with him. Of course, I wouldn't have bought a car if the price wasn't right, and Russell & Smith certainly gave me the best price out of the dealers I talked to (and I talked to or visited at least five). Yes, there was some back and forth, as there should be, but at least I was able to do all the negotiating through e-mail or on the phone in the comfort of my own home and office, saving me time, effort, stress, and gas money. Seriously, I spent less time at Russell & Smith buying a car than I did at other dealerships NOT buying a car. The way Gilton and Russell & Smith sells cars is the future of how cars will be sold. I also worked with Gerald Johnson in financing. Though I was paying in cash and did not need financing, he quickly went over some vehicle protection options, and when I declined, he politely and professionally moved on and finished up our business. I give Gilton, Gerald, and Russell & Smith my highest praise. More

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We worked with Gilton Huggett (Sales) & Gerald Johnson (Finance) . We had a very good experience and would recommend to a friend. We researched ahead of time and found them knowledgeable and adjusted pr (Finance) . We had a very good experience and would recommend to a friend. We researched ahead of time and found them knowledgeable and adjusted price to the market. It was also nice that the salesman, Gilton knew his product well. We visited the dealership twice before going to try and negotiate and was never asked for any contact information or pressured. More

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