Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 11

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

Contact Me
4.3
255 Reviews
4.3

255 Reviews

Write a Review

255 Reviews of Gina Carpio

February 06, 2025

Dealership Rating
Employee Rating

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definite More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Rodriguez, Carlos Alejo , Joshua Fernandez, Salah mani, Mathew Westberg

Feb 06, 2025

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Feb 06, 2025

rymluciano responded

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definitely not satisfied with my purchase. Still same respond.

February 03, 2025

Dealership Rating
Employee Rating

Unreasable delays in service. Poor communication with owner of vehicle. Dealership does not provide rentals resulting from internal delays corresponding with California. Service More

by TRENT.E.LITTLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Feb 03, 2025

Greenway Kia East responded

Hi Trent. We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 02, 2025

Dealership Rating
Employee Rating

The service was fast and they were very helpful and they explained everything and the job was done on time More

by BERNARDSHOMALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Feb 03, 2025

Greenway Kia East responded

Bernard, we're delighted to hear that you had a smooth and informative experience with our team at Greenway Kia East. Thank you for the positive feedback!

January 31, 2025

Dealership Rating
Employee Rating

I love coming here. I never leave disappointed and they have a nice area for me to work in while I wait. The snacks are a plus too. Thank you for your amazing service m More

by Maverytech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Rodriguez

Feb 03, 2025

Greenway Kia East responded

We're delighted to hear that you enjoy your visits and appreciate the amenities at Greenway Kia East! Our maintenance department team is always here to ensure a pleasant experience. Thanks for sharing your feedback, and we look forward to seeing you again soon!

January 31, 2025

Dealership Rating
Employee Rating

The dealership had excellent customer service and made everything very easy. Every one was every helpful. 💯. More

by BUMBALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Westberg

Jan 31, 2025

Greenway Kia East responded

We're delighted to hear that you had a smooth experience with the team at Greenway Kia East! Thank you for highlighting our excellent customer service. We appreciate your feedback and support!

January 31, 2025

Dealership Rating
Employee Rating

All employees very polite and helpful. My battery is working fine at this time. I was able to get an appointment the Same day. More

by Johnny12reynolds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East was able to assist you promptly and ensure your battery is working well. Thank you for sharing your experience with us!

January 31, 2025

Dealership Rating
Employee Rating

2:30 hour wait and after l left l discovered that the problem was not completely corrected. I, therefore, have to schedule another appointment and return to have the same problem repaired. More

by Johnny12reynolds
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelby Bishop

Feb 01, 2025

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

January 31, 2025

Dealership Rating
Employee Rating

I have. Had an oil change all my fluids.Respect and Tire pressure none of this was done. I saw nobody bothered to tell me to bring my car back in for the re More

by SUEBOO136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 31, 2025

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 28, 2025

Dealership Rating
Employee Rating

Much better than city kia east! Faster and good customer service. Service in time. No lates. More

by Igor Frade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jan 29, 2025

Greenway Kia East responded

Igor, thank you for leaving Greenway Kia East a five-star review! See you next time.

January 25, 2025

Dealership Rating
Employee Rating

Wonderful service as usual in the service department for my Kia Sorento. I had some routine maintenance done that included oil change and tire rotation. They keep my vehicle running smoothly with great cust More

by ANGIEDEMPSEY173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Greenway Kia East responded

Angie, thank you for sharing your experience! We're delighted to hear that our Greenway Kia East service team is keeping your Sorento in top shape. We appreciate your continued trust and support!

...
11
...

Dealership Inventory (439 Vehicles)

new 2027 Kia Sportage car, priced at $33,330
2027 Kia Sportage
new
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2027 Kia Sportage car, priced at $30,685
2027 Kia Sportage
new
Fusion Black exterior
Automatic
Front-wheel Drive
used 2026 Hyundai SANTA FE HEV car, priced at $42,199
2026 Hyundai SANTA FE HEV
used
Phantom Black exterior
Automatic
Front-wheel Drive
new 2026 Kia Carnival car, priced at $39,048
2026 Kia Carnival
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
used 2020 Honda CR-V car, priced at $19,699
2020 Honda CR-V
used
Gray exterior
Automatic
Front-wheel Drive
used 2022 Kia Sorento Plug-In Hybrid car, priced at $24,599
2022 Kia Sorento Plug-In Hybrid
used
Platinum Graphite exterior
Automatic
All-wheel Drive