Gina Carpio | Page 23

My car was ready for about 2 hours an d I was waiting at dealership and nobody tell me the car is ready till I walked out and find out it’s ready as a result I was waiting there for 5 hours because they did dealership and nobody tell me the car is ready till I walked out and find out it’s ready as a result I was waiting there for 5 hours because they didn’t care to check More

by NADIAAFKHAMI Verified Customer Verified Customer

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Good reviews come from, people being exited about the vehicle they have just purchased. The service employees rip people off left and right! No point in dealing with the manager, she is the number one sc vehicle they have just purchased. The service employees rip people off left and right! No point in dealing with the manager, she is the number one scammer! The number one scam they like to pull off on everyone, they remove your air filter then sprinkle old leaves from the ground, stating your filter is clogged, then charge you $120 plus for a filter that cost $15 at autozone. More

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The individual rating working with Shelby is awesome. She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia techs in ensuring the customer vehicle receives the best care. I believe the overall Kia Service department could use some improvements. Not every service advisor is like Shelby; just as every Kia East tech is the same and does not treat the customer vehicle with care. There's are a few techs that are awesome; and take a personal interest in treating a customer's vehicle as if it were their own. Between the few techs I am aware that are good along with Shelby, others that are techs and service advisors should be like Shelby and the few good techs that I am speaking about without naming Shelby gets a 10 rating along with the Tech who continues to provide excellent repair service. More

by RJLEEENTERPRISES Verified Customer Verified Customer

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Shelby deserves to be promoted at the earliest. She remembers my name. Very rare these days. Always a smile. She remembers my name. Very rare these days. Always a smile. More

by EAFB Verified Customer Verified Customer

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Great customer service. Saw us right away without needing to wait a long time to be attended to. Saw us right away without needing to wait a long time to be attended to. More

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Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! Sorrento. I feel confident taking my car to you!! More

by CINDYLOUGAIR Verified Customer Verified Customer

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I been going here for years and very pleased with the service. I will tell family and friends. service. I will tell family and friends. More

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Carlos great amazing service manager. He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at pre He has helped me with all my cars and made sure they are all running perfect . Goes out of his way to maintain your car, save financially and at prevent costly mechanical failure. More

by Joe Verified Customer Verified Customer

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Good service take faster rapid devices friend place excellent Communication I recommend a friend 5,star excellent Communication I recommend a friend 5,star More

by BLENDARTURNO Verified Customer Verified Customer

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I have nothing to complain about communication was good from start to finish thank you. from start to finish thank you. More

by JRODZ0925 Verified Customer Verified Customer

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