Gina Mastrovito-Smith | Page 20
Customer Care Manager/Community Events Coordinator/Reception
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!
Read moreDealership Experience
5 yrs, 2 mos
Specialties & Trainings
Education/Leadership
Customer Service
277 Reviews
Write a Review277 Reviews of Gina Mastrovito-Smith
October 05, 2022
During this challenging auto market, issues like supply and demand, delivery, and market adjustments, Mastrovito staff made this the easiest new car purchase we have ever had. Thanh you. and demand, delivery, and market adjustments, Mastrovito staff made this the easiest new car purchase we have ever had. Thanh you. More
Other Employees Tagged: Aldin Mekic, Gabrielle Maxim, Jon Frye
October 01, 2022
Excellent service, great experience! Everyone was very helpful and knowledgeable. I would recommend the dealership to anyone! Everyone was very helpful and knowledgeable. I would recommend the dealership to anyone! More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Kristian Smith, Dzejla Bungur
September 28, 2022
Very professional business friendly and professional. Thank you. Will continue to buy cars from this dealership Thank you. Will continue to buy cars from this dealership More
Other Employees Tagged: Michael Scavo, Belmin Mestrovac, Gabrielle Maxim
September 27, 2022
We bought our son’s first vehicle at Mastrovito! There was a few issues and miscommunication along the way, but they did an excellent job making it right. Gina, the customer care manager wasted no t There was a few issues and miscommunication along the way, but they did an excellent job making it right. Gina, the customer care manager wasted no time reaching out to identify any problems and fix them right away. She’s a very genuine person and great to deal with! Also Braelynn in the service department was incredibly thorough and pleasant to talk to. Lastly, Lee, the service manager who took care of the vehicle called consistently to keep us updated on what was being done to it. Thank you everyone at Mastrovito for taking care of my son’s first car! More
Other Employees Tagged: Braelynn Merrell
September 27, 2022
Mostly young people stepping up and making a better experience, especially Hai Le did a fantastic job! experience, especially Hai Le did a fantastic job! More
Other Employees Tagged: Frank Mastrovito , Hai Le
September 26, 2022
competent workers. Friendly people.didn't mind waiting comfortable setting, clean bathroom. nice tea set up. work hard to satisfy customers. Service people very underst Friendly people.didn't mind waiting comfortable setting, clean bathroom. nice tea set up. work hard to satisfy customers. Service people very understanding. More
Other Employees Tagged: Dzejla Bungur , service and parts dept.
September 16, 2022
My car buying experience at Mastrovito Hyundai was so fast and easy. Hai Le, Mohamed and everyone involved made the process easy. Everything was explained thoroughly and I left the dealership feeling con fast and easy. Hai Le, Mohamed and everyone involved made the process easy. Everything was explained thoroughly and I left the dealership feeling confident in my purchase. I would recommend Hai Le and Mastrovito Hyundai to anyone and everyone that is interested in buying a car. More
Other Employees Tagged: Frank Mastrovito, Kristian Smith , Hai Le
September 14, 2022
Very thorough very helpful took care of everything. Very busy the day i picked up my car. Had to wait almost four hours. Only because i wanted it a day earlier Very busy the day i picked up my car. Had to wait almost four hours. Only because i wanted it a day earlier More
Other Employees Tagged: Jon Frye , Hai Le
September 14, 2022
The dealership is great would recommend to everyone. My concerns were answered I’m satisfied. Leasing is new to me which is why I can me annoying. So sirry be patient with me 😊 My concerns were answered I’m satisfied. Leasing is new to me which is why I can me annoying. So sirry be patient with me 😊 More
Other Employees Tagged: Frank Mastrovito, Belmin Mestrovac, Kristian Mastrovito-Smith , Dominic Altamura

