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Gina Mastrovito-Smith

Overview Reviews (207) Inventory (557)

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Gina Mastrovito-Smith

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Gina Mastrovito-Smith | Page 21

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

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5.0

207 Reviews

Overview Reviews (207) Inventory (557)

Dealership Experience

3 yrs, 1 mo

Specialties & Trainings

Education/Leadership

Customer Service

5.0

207 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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207 Reviews of Gina Mastrovito-Smith

October 01, 2021

Dealership Rating

Employee Rating

All the staff made the buying experience easy. They were all helpful and available to answer any questions all helpful and available to answer any questions More

by Jrgrande66

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Mastrovito, Aldin Mekic

Helpful 0

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Oct 04, 2021 -

Mastrovito Hyundai responded

We are happy to hear that you had an easy buying experience! That is our goal here at Mastrovito Hyundai! Thank you again for completing this review and for your business. We look forward to seeing you again in the future! #makeyourmovetomastrovito!

September 21, 2021

Dealership Rating

Employee Rating

My wife Rosemary Pezzulo leased a car for the first time. She was introduced to Dominic who was very helpful in helping her to decide if this was good for her. Obviously, it was. He did a fantastic job in he She was introduced to Dominic who was very helpful in helping her to decide if this was good for her. Obviously, it was. He did a fantastic job in helping my wife, and I can say that because I did not have to do anything. God Bless Dominic More

by nickjp54

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Mastrovito , Dominic Altamura

Helpful 0

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Sep 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for this review! We are happy to hear that you received exemplary service from Dominic! It is very important to us that everyone receives family-friendly and helpful service that assists with the overall car buying/leasing experience! We appreciate your business and thanks again for #makingyourmovetomastrovito!

September 13, 2021

Dealership Rating

Employee Rating

These people are true professionals. They make the buying experience comfortable with zero pressure. Frank and his staff are top notch. experience comfortable with zero pressure. Frank and his staff are top notch. More

by giruzzig@yahoo.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Zawatski, Frank Mastrovito, Kristian Smith , Tony Licari is a true pro. 5 stars.

Helpful 0

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Sep 14, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that your car buying experience was comfortable and professional. We greatly appreciate your business and look forward to seeing you in the future! Thank you again for #makingyourmovetomastrovito!!

September 13, 2021

Dealership Rating

Employee Rating

Relaxed pleasant atmosphere. Everyone was so friendly and helpful. I ended up getting a lot more vehicle than I originally was looking for but at the same price. Awesome!!! helpful. I ended up getting a lot more vehicle than I originally was looking for but at the same price. Awesome!!! More

by apapman

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Zawatski, Frank Mastrovito , Dominic Altamura

Helpful 1

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Sep 13, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are so happy to hear that you are happy with the vehicle you purchased. Above all, knowing that your car buying experience was friendly and helpful...is most important to us! We value you as a customer and look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito

September 02, 2021

Dealership Rating

Employee Rating

A pleasure to deal with from start to finish! Frank, Kris and staff pay attention to every detail and make everything easy. If you want an optimal purchasing experience this is the dealership! and staff pay attention to every detail and make everything easy. If you want an optimal purchasing experience this is the dealership! More

by Joe

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Dzenan Karajic

Helpful 0

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Sep 07, 2021 -

Mastrovito Hyundai responded

Joe - Thank you so much for completing this review! We sincerely appreciate your business and customer loyalty. We are happy to hear that your car buying experience was easy and positive! Thank you so much for the recommendation and for #makingyourmovetomastrovito!

August 26, 2021

Dealership Rating

Employee Rating

Great job team! Very happy that my son bought his first car from the Mastrovito family! We will definitely return again for the next ride! car from the Mastrovito family! We will definitely return again for the next ride! More

by bhansen5

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kristian Smith , Max Carbone

Helpful 0

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Aug 27, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you had a great car buying experience, that is very important to us! We would like to wish your son the best of luck on his new vehicle and look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito

August 03, 2021

Dealership Rating

Employee Rating

Great to work with. Gave a good trade in price. Moved in a timely fashion. Great customer service and very professional. Would highly recommend to anyone a timely fashion. Great customer service and very professional. Would highly recommend to anyone More

by yfdfirefighter08

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hai Le, Frank Mastrovito

Helpful 1

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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that your received professional and timely customer service. That is very important to us! We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

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